Gary Mack | Page 22

Ferman Rocks If you haven't visited a BMW dealer before, you may have a certain expectation of the environment that isn't necessarily positive because you haven't If you haven't visited a BMW dealer before, you may have a certain expectation of the environment that isn't necessarily positive because you haven't been to Ferman. From the moment you set foot on the property, the entire vibe is unlike any other dealership. All of the employees are friendly and treated with respect. A buyer can feel and see that. It can be a deciding factor for many. Instead of feeling like we were being held hostage, it was a fun day out. I realize this is bizarre, but it's accurate. Our Sales Advisor, Gary Mack, was amazing. There were no high pressure sales tactics, just genuine help finding the best vehicle for our needs. He answered all of our crazy questions without skipping a beat. Because of his thoroughness, we narrowed it down to two vehicles to physically look at and only needed to test drive one. As for financing and warranties, things can get scary if you don't know what you are doing or if you have had a bad experience in the past. As soon as we met Scott Douglas, I knew we were in good hands. He ran numbers, listened to our specific needs and helped us find the best solutions. Not only were we able to get the payment we wanted, we actually walked out understanding the warranty and maintenance we purchased for our CPO vehicle. This is our first BMW, but our third car from Ferman. They have more than earned our business for life and we will continue to return when we need anything car related. More

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Pleasant Experience Gary Mack and Mike Attia were great to work.with.... They were professional and very knowledgeable .I would recommend these individuals for your B Gary Mack and Mike Attia were great to work.with.... They were professional and very knowledgeable .I would recommend these individuals for your BMW experience. They will not disappoint. More

by gregh67483 Verified Customer Verified Customer

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Very pleasant overall experience. I was very impressed with the entire encounter. Gary Mack, my sale advisor, was most cordial, enjoyable, knowledgeable and low pressure. The entire st I was very impressed with the entire encounter. Gary Mack, my sale advisor, was most cordial, enjoyable, knowledgeable and low pressure. The entire staff were professional and performed their tasks effortlessly, efficiently, and cheerfully. Erin and Toby should be especially singled out for outstanding accomplishment. Overall I would say this was a remarkably enjoyable experience and I must give special credos to the General Sales Manager for creating this pleasant, non threatening, efficient, environment. More

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M Roadster Great dealership, great staff. Erin in finance wonderful and efficient. Gary Mack sakes advisor very knowledgeable and just a pleasure to deal with. F Great dealership, great staff. Erin in finance wonderful and efficient. Gary Mack sakes advisor very knowledgeable and just a pleasure to deal with. Fair price on car. More

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Wonderful experience I had a wonderful experience working with BMW. I love my new car. I leased with bmw before and now I purchased. Sales and finical department is very p I had a wonderful experience working with BMW. I love my new car. I leased with bmw before and now I purchased. Sales and finical department is very professional and pleasure to work with. More

by jennaleematyas Verified Customer Verified Customer

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Its all about courtesy and follow-up After working with Crown Euro and Lokey MB, I met Gary who offered a car that didn't fit my needs. He followed up with another option after a few days After working with Crown Euro and Lokey MB, I met Gary who offered a car that didn't fit my needs. He followed up with another option after a few days later. The fact that he didn't give up, nor forget to reach out, was the reason I chose Ferman BMW over the others. Another factor was the clear, concise and speedy paperwork process handled by Erin. Cars can be similar in many ways, but the way you are treated, as an individual, is ultimately why one dealership is chosen over the other. More

by SEND2ANT Verified Customer Verified Customer

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Purchase I purchased a pre-owned BMW to replace mine that had been totaled. The staff was extremely helpful in obtaining financing and insurance, and register I purchased a pre-owned BMW to replace mine that had been totaled. The staff was extremely helpful in obtaining financing and insurance, and registering the car in another state. More

by gwillia11 Verified Customer Verified Customer

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Gary and my new X5 I still cannot believe I have my DREAM car parked outside my house!! Thanks to Gary and all of the BMW team for making this happen This will be my 3 I still cannot believe I have my DREAM car parked outside my house!! Thanks to Gary and all of the BMW team for making this happen This will be my 3 vehicle purchased from Ferman dealership!! More

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Excellent experience All personal were very polite and professional. Mr. Gary Mack showed us the car and also took us for a quick ride, during the ride he explained us All personal were very polite and professional. Mr. Gary Mack showed us the car and also took us for a quick ride, during the ride he explained us in good detail the characteristics and performance facts of the X5 suv that we were evaluating. He also explained the type of warranty of the vehicle and the services that BMW recommended. We felt very confortable during all the process of the purchase of the SUV. More

by mcruz133 Verified Customer Verified Customer

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Easy to work with I purchase my new X5 through truecar program and this dealer made every step an easy one! Gary, the salesperson, Joe, the finance manager and Toby the I purchase my new X5 through truecar program and this dealer made every step an easy one! Gary, the salesperson, Joe, the finance manager and Toby the BMW genius were all very attentive and great to work with! More

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