Karl Alvarez

Alex is easy going and great to work with. Ferman went above and beyond to make sure my concerns were addressed and that we had a good customer service experience. Thank you!

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"Very good except for the long time for paperwork "

- Fernando Verified Customer

Took to the next day to finish paoerwork It was not Brian's fault He is the best salesman Very professional and knowledgeable about his work Helpful and trying to solve problems that were not even in his field

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"Outstanding service"

- ARAIFORD Verified Customer

It was the best car buying experience I have ever had I would recommend them 100 times over !!! Karl was amazing & Tom was an absolute delight to work with!!! Even went as far to bring me my garage opener and my Sunpass to my home that certainly going above and beyond !!!

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"Making it happen is what Ferman does!"

- devildogjoer Verified Customer

If you need something done and you need it 5 minutes ago call Jamie! She always performs the impossible! Ferman BMW Service is extraordinarily accommodating. The entire staf is always friendly and smiling as I arrive. Once again Thank You Jamie.

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"Robert "

- strudledoo Verified Customer

He was kind, patient, and spent time finding the car that met my needs. He followed up today regarding the “genius” service when I took delivery of my car. I need to schedule another appointment with the genius to go over the features of my car.

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Steve Venden is the ultimate professional and a terrific person as well. He made the process of selecting and buying super easy, and was very focused on my experience and satisfaction as a customer.

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"Always courteous and efficient "

- darla1959 Verified Customer

Always a pleasure to deal with Karl, Mary and Nick. They make it so easy to bring my car in and communication is always on point.

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"New 7"

- DRJOHNIBRAHIM Verified Customer

Excellent experience Working with Steve and Karl. Great knowledge of the product. No pressure. Easiest process with turning in a previous lease the vehicle.Finance Department did a great job. Excellent description of cost of the vehicle.

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From start to finish, the Ferman team was outstanding. Treated me like part of the family. Thank you to Karl Alvarez and Mary Keller for making this car purchasing experience outstanding. This is why I am a loyal customer of Ferman BMW and always will be in the future. Highly recommend Ferman for your automotive needs and especially Ferman BMW for allowing me the opportunity to own yet another Ultimate Driving Machine!!

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My first BMW purchase, and I was really impressed! Alex Wolf and Charlie kept me well informed on the progress, and made a great initial offer. I will likely return!

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