Gary Phillips | Page 13

Great customer service. I was having a problem with my steering so I took it in. Gary Phillips was my service advisor and once the problem was diagnosed, he called me and I was having a problem with my steering so I took it in. Gary Phillips was my service advisor and once the problem was diagnosed, he called me and my husband to explain the rather expensive to fix problem. Then he called the company our extended warranty was with to see it the part was covered. He then called us back to confirm it was covered. All these phone calls took time out of his already full schedule. When I picked up the car, he thoroughly covered everything that had been done. As always, Crown Honda was top notch. More

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Excellent professional service. Service advisor Gary Phillips always provides thorough information in a concise caring manner. Crown Honda will go the extra mile to insure the custo Service advisor Gary Phillips always provides thorough information in a concise caring manner. Crown Honda will go the extra mile to insure the customer is satisfied. Have purchased my last 3 vehicles there and will continue to do so. More

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Crown Honda has been an excellent experience. We used their service department yesterday and Gary Phillips was assigned to help us with anything we needed. The work was done In the time we were t We used their service department yesterday and Gary Phillips was assigned to help us with anything we needed. The work was done In the time we were told and are vehicle looked great when we picked it up. Our sales representative was Enver and now we have Gary what a great team. Thank you Crown Honda. More

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Gary Phillips was my service advisor. He did not try to over-sell any services to my car. He explained what eventually needed to be done to my car. I will definitely be back. He did not try to over-sell any services to my car. He explained what eventually needed to be done to my car. I will definitely be back. More

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Good experience with tire repair and battery replacement, but they didn’t reset the radio afterwards. We tried all of the directions in the owners manual and suggestions on the Internet, but no luck. Since a but they didn’t reset the radio afterwards. We tried all of the directions in the owners manual and suggestions on the Internet, but no luck. Since an interruption in power renders the radio useless until it is reset, we now have to make a second trip back to the dealership to get the issue resolved. This reset should have been done automatically by the dealer so it didn’t require a second visit. More

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Excellent service. Gary Phillips, service went beyond and above expectations to help me. Thank you. Gary Phillips, service went beyond and above expectations to help me. Thank you. More

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I received quick professional service when i brought my 2019 Honda C-RV in for an oil change and tire rotation. Gary was great in assisting me. 2019 Honda C-RV in for an oil change and tire rotation. Gary was great in assisting me. More

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Ver y good customer service he helped me with a pass issue thank you so much issue thank you so much More

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Great service all the way around. Easy scheduling, excellent customer service, efficient turn sound time. Gary especially stands out, with his pleasant, attentive, thorough way, I kn Easy scheduling, excellent customer service, efficient turn sound time. Gary especially stands out, with his pleasant, attentive, thorough way, I knew I was in good hands! More

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I had appointment for my Honda for oil change. So satisfied with this experience, Gary Phillips was super friendly, kind, polite and doing professional his job as always. Definitely the GREAT expe So satisfied with this experience, Gary Phillips was super friendly, kind, polite and doing professional his job as always. Definitely the GREAT experience. More

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