Gavin Lawson | Page 22

Normally kind, helpful and friendly. I find them to be the most honest in service I’ve found. I find them to be the most honest in service I’ve found. More

by jodyalaniz Verified Customer Verified Customer

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Very polite! Great service and advice for the future of our vehicle. Called when service was completed and just a all around great experience with your dealershi Great service and advice for the future of our vehicle. Called when service was completed and just a all around great experience with your dealership. Thank you!! More

by Tom Verified Customer Verified Customer

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Staff are always friendly and courteous. I have been happy with the work done on my truck, and I plan on having Skyline do any future work. I have been happy with the work done on my truck, and I plan on having Skyline do any future work. More

by Cosmo Verified Customer Verified Customer

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We had been waiting for months for a TCM module to arrive. After 8+ months our warranty part arrived and Ford called to schedule our appt. We dropped our car off and shortly after, we get a call to b arrive. After 8+ months our warranty part arrived and Ford called to schedule our appt. We dropped our car off and shortly after, we get a call to be sure we were aware the repair would be at our expense (we have a branded title). We talked to several people who did not know what the heck they were doing. Notes were not added to our account, which made it difficult for Ford to verify what we were saying. Our car did get repaired which was covered under emissions warranty. Thank you to Gavin for calling and confirming what we were saying all along that we didn't have to pay. I am always pleased with the service Skyline Ford provides, but this visit was not the best. More

by MELISSA_CLEARY Verified Customer Verified Customer

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Brought my car with check engine light on and after the service still had the check engine light on i ask them if they are going fix it they told me that i have to schedule another appointment and pay anot service still had the check engine light on i ask them if they are going fix it they told me that i have to schedule another appointment and pay another fee for a diagnosis which i had pay for it all ready will never bring it here ever again i will definitely trade my mustang for a different brand More

by pollo_felice Verified Customer Verified Customer

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It’s hard to rate any business, because the American work force is a complete loss . There is no concern with doing there job only getting thru the day , even if lying is a condition of them staying employed force is a complete loss . There is no concern with doing there job only getting thru the day , even if lying is a condition of them staying employed. It is Saturday I was not given a call on Friday to tell me my car wouldn’t be ready . I had to call them . Had our car from Tuesday to who knows when . More

by Vic Verified Customer Verified Customer

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Very friendly service and I appreciate them going the extra mile to help me solve the problem with my Mustang. extra mile to help me solve the problem with my Mustang. More

by Wendell Verified Customer Verified Customer

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They were able to get the parts quickly and repaired with a day. Nice interaction. a day. Nice interaction. More

by volleygurl_1 Verified Customer Verified Customer

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The Service Team from the Service Advisors to Technicians we’re all so professional and polite while dealing with customers. Keep up the great job. Thanks for what you do. we’re all so professional and polite while dealing with customers. Keep up the great job. Thanks for what you do. More

by Perrystic Verified Customer Verified Customer

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Service department is great Ford motor Company terrible . They are not able to supply parts for recall repairs they are inconveniencing thousands of people and there’s no recourse. terrible . They are not able to supply parts for recall repairs they are inconveniencing thousands of people and there’s no recourse. More

by morris.walter Verified Customer Verified Customer

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