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Gavin Lawson
Gavin Lawson at Skyline Ford
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Gavin Lawson | Page 23

Service Advisor

Skyline Ford

2510 Commercial St. SE
Salem, OR 97302

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4.3
228 Reviews
4.3

228 Reviews

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228 Reviews of Gavin Lawson

July 15, 2022

Dealership Rating
Employee Rating

Very good and reliable service, employees were friendly and helpful, no issues with my time here More

by Dugan Barrera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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Jul 18, 2022

Skyline Ford responded

Thank you Dugan! Reliable and friendly are what we aim for!

July 13, 2022

Dealership Rating
Employee Rating

It’s easy to make a online appointment for maintenance. Front desk helps me use my points to pay for services. More

by Hopkinsbe29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Jul 13, 2022

Skyline Ford responded

Thank you for choosing Skyline Ford and for this great review!

Jan 15, 2023

Hopkinsbe29 responded

Melissa was so helpful, let me know that it was my key fob battery not the car battery that needed to be replaced. I went in early for my appointment because I was close and the weather was supposed to turn icy. They got me in and out prior to the ice storm.

July 12, 2022

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Employee Rating

Good diagnosis, vehicle was checked and clean bill of health. No complaints of the work More

by AJL12670977
Recommend Dealer
Yes
Helpful
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Jul 13, 2022

Skyline Ford responded

Healthy vehicles are what we're after! Thank you for choosing Skyline Ford!

July 12, 2022

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Employee Rating

Skyline Ford has always exceeded my expectations! Very easy to schedule, friendly staff, and quickly took care of my needs. More

by TAYLORALEXBLUM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Arturo Gonzalez, John Marr, Mel Wangler

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Jul 19, 2022

Skyline Ford responded

We aim to always exceed expectations! Thank you for choosing Skyline Ford!

July 12, 2022

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Employee Rating

Getting my car serviced at Skyline Ford was super easy and fast. The staff were very friendly and helpful! More

by Mhcatgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Arturo Gonzalez, John Marr, Mel Wangler

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Jul 19, 2022

Skyline Ford responded

Thank you for the review! Thank you for choosing Skyline Ford!

July 12, 2022

Dealership Rating
Employee Rating

Gavin was very thorough in his explanation of needs and the entire communication process for the vehicle's servicing. Work was performed as requested with no issues noticed after completion. More

by kslater2
Recommend Dealer
Yes
Helpful
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Jul 15, 2022

Skyline Ford responded

We're happy we could get you back on the road and ready to go. Thank you for choosing Skyline Ford!

July 12, 2022

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Employee Rating

Thank you to my surprise with your limited staffing I was able to get my recalled part replaced in a very short time. More

by CPHART2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Jul 15, 2022

Skyline Ford responded

Our goal is to deliver that 5-star experience no matter how many hands we have on deck. Thank you for stopping in.

July 12, 2022

Dealership Rating
Employee Rating

very polite, took a while to find the problem but made it as convenient as possible. TY very much! More

by claycombatley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marc Merzenich

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Jul 13, 2022

Skyline Ford responded

We're happy we could get you sorted out. Thank you for choosing Skyline Ford!

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