Gavin Lawson | Page 23

The service advisor was very helpful and made me feel valued. They were able to complete the service earlier than expected. I have purchased several vehicles from Skyline Ford and have never felt like I valued. They were able to complete the service earlier than expected. I have purchased several vehicles from Skyline Ford and have never felt like I was ripped off. More

by kj0590 Verified Customer Verified Customer

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John the Service manager was the only quality and actually above and beyond support we received. I can’t say enough good things about John however, the rest of the service team which included the s actually above and beyond support we received. I can’t say enough good things about John however, the rest of the service team which included the service rep, and the parts manager were the worst we’ve ever dealt with the communication was incorrect inconsistent, and it prolong the repair significantly costing us significant time and money. More

by Stebbinsoptimalsolutions Verified Customer Verified Customer

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Gavin was professional and friendly. He seemed to understand the problem I was having with the trucks steering. He got back to me later in the day with a diagnosis of the problem and ho He seemed to understand the problem I was having with the trucks steering. He got back to me later in the day with a diagnosis of the problem and how to fix. I was very happy that the problem was fixed the next working day. Thank you. More

by orinh Verified Customer Verified Customer

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Skyline was able to accommodate me when other Ford dealers failed. These guys have come through many times and I will be back! dealers failed. These guys have come through many times and I will be back! More

by pmhemm Verified Customer Verified Customer

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We have been very pleased with Skyline Ford for almost twenty years Not only is your service excellent but also you stand behind your work!!!On our last repair work we had a gasoline leak when we got home twenty years Not only is your service excellent but also you stand behind your work!!!On our last repair work we had a gasoline leak when we got home.Skyline had our car towed and corrected all the problems with no charge. You folks provide service with a smile!!! Thanks!!! More

by TEAMBUILDERS Verified Customer Verified Customer

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I have always been happy with the people there. Thank you so very much everyone Thank you so very much everyone More

by jrtowle Verified Customer Verified Customer

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Very good customer service and very friendly, but lack of communication and updates for me. communication and updates for me. More

by mazdzer.a Verified Customer Verified Customer

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I made an appointment to have my vehicle serviced for a check engine light related to a recall. Which I informed the dealership of including the code for the light and the recall reference. I dropped it of check engine light related to a recall. Which I informed the dealership of including the code for the light and the recall reference. I dropped it off in the morning and had had to have the shuttle take me to work since no courtacy vehicle was provided. I wasn't informed until I called in the afternoon that my vehicle would be ready until the next day as the tech hadn't even started on it. I had to call in some big favors and arrange a ride home from work and back to work the next day from south salem to silverton. It's frustrating to scheduel and appointment 2 weeks out and not even have the vehicle worked on until the next day with very poor communication on the dealerships end. I doubt I will take another vehicle back. It's just too much of a pain. More

by bhatteberg Verified Customer Verified Customer

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This was my 1st visit to this dealership. They were very friendly. Took my order listen to what I was describing. It was fixed good. My car hasn't shifted as good since I bought it. I gotta They were very friendly. Took my order listen to what I was describing. It was fixed good. My car hasn't shifted as good since I bought it. I gotta ride in the courtesy van to and from. The driver of the bus was really a friendly guy and all in all. I would recommend this dealership. More

by snkbyt Verified Customer Verified Customer

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thought they were doing a good job, but not so. cats were stolen while truck was on lot, truck wont go into 4wd, fumes in cab at times. cats were stolen while truck was on lot, truck wont go into 4wd, fumes in cab at times. More

by jadboggess Verified Customer Verified Customer

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