Gavin Lawson
Gavin Lawson at Skyline Ford

Gavin Lawson | Page 28

Service Advisor

Skyline Ford

2510 Commercial St. SE
Salem, OR 97302

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4.2
327 Reviews
4.2

327 Reviews

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327 Reviews of Gavin Lawson

December 14, 2022

Dealership Rating
Employee Rating

This is the second time I take my car for service and everyone is very polite and nice people More

by Yeni Maciel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 31, 2022

Skyline Ford responded

Thank you for choosing Skyline Ford!

December 13, 2022

Dealership Rating
Employee Rating

I went in to have an oil change, cabin filter replaced, and windshield wiper replaced. I got there 15 minutes before my appointment and my car was finished 15 minutes after my appointment time on a Saturda More

by HINES_C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Marr

Dec 31, 2022

Skyline Ford responded

Thank you for stopping in and choosing Skyline Ford!

December 06, 2022

Dealership Rating
Employee Rating

It is a Fast and reliable Dealer for a quality service even when you have a recall service More

by jerry_moran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 31, 2022

Skyline Ford responded

Thank you for choosing Skyline Ford!

November 29, 2022

Dealership Rating
Employee Rating

Will be taking my business to another dealer. Customer service was very subpar. It was like I was an inconvenience. This department lack communication More

by MCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 31, 2022

Skyline Ford responded

We're sorry to hear you didn't have a 5-star experience. We'd love to do what we can to earn your business moving forward. We want to hear more about your visit. Give us a call and ask for Jim Agur or shoot an email to jima@skylineforddirect.com

November 18, 2022

Dealership Rating
Employee Rating

The staff at skyline Ford parts service and sales are fantastic I'm very knowledgeable More

by JIIMAGUR2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2022

Skyline Ford responded

You are very knowledgeable. Thank you for choosing Skyline Ford!

November 18, 2022

Dealership Rating
Employee Rating

Great service and all the service advisors and service management that I worked with are very professional. More

by vincegregson2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arturo Gonzalez, Jim Agur

Nov 22, 2022

Skyline Ford responded

Thank you for choosing Skyline Ford!

November 11, 2022

Dealership Rating
Employee Rating

Service tried to charge me $1,100. 00 to fix 3 wires that a mouse chewed More

by LERNERAUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 23, 2022

Skyline Ford responded

That sounds odd. We would love to hear more from you on this. Please reach out to our Service manager Jim when you can. jima@skylineforddirect.com

Nov 23, 2022

LERNERAUD responded

Why what will he do?

November 10, 2022

Dealership Rating
Employee Rating

Skyline service has always been top notch and treated me very well. They’re polite, personable, and always keep my updated. If I have questions or concerns they always address them well and in a timely mann More

by kyle.white58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 28, 2022

Skyline Ford responded

Thank you for choosing Skyline Ford for your service needs! We'd love to hear more about your visits with our sales teams. Shoot an email to chad@skylineforddirect.com when you can.

October 31, 2022

Dealership Rating
Employee Rating

The skyline service team are always professional and helpful. I have full confidence that they check my entire vehicle when servicing it. I wouldn’t take my cord vehicle anywhere else. More

by Travis Toepfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 28, 2022

Skyline Ford responded

Thank you for the kind words Travis. Thank you for choosing Skyline Ford!

October 27, 2022

Dealership Rating
Employee Rating

Effort, the staff researched my issue, listened and discovered the problem. Then they completed their inspection and reported the findings. More

by Sommer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 28, 2022

Skyline Ford responded

We like to keep things streamlined and efficient for your service. Thank you for choosing Skyline Ford!

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