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Gavynn Norris
408 Reviews
408 Reviews
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408 Reviews of Gavynn Norris
August 03, 2024
I received my truck and everything was good until a few days later my reductant indaicator light and check engine light came on my dash cluster. Taking my truck back Monday 08/05/2024 days later my reductant indaicator light and check engine light came on my dash cluster. Taking my truck back Monday 08/05/2024 More
by STEVENSTJOHN76
Verified Customer
August 02, 2024
I am unhappy because they did not have a ride home for me. I had to wait for an hour for them to get me a ride home. When I got home they called me to say that my car was ready, so I had someone take me me. I had to wait for an hour for them to get me a ride home. When I got home they called me to say that my car was ready, so I had someone take me to James Wood. After for waiting for another 45 minuted, I got my car and went home. Does this sound like an organization this knows what it is doing. Where else can I go for a simple oil change?? More
by dlbjelde
Other Employees Tagged: Jason Gattenby, Edwin Chan, Mike Belew , Denny Aldridge, Tammy Brooks, Alex Gipson, Jeff Horn, Will Lewis, Mike Loch
August 02, 2024
Easy and efficient buying process. In and out in less than 3 hours. Great prices! In and out in less than 3 hours. Great prices! More
by danthecloser
Other Employees Tagged: Michel Woods , Sheldon Jeffcoat, Mike Loch
August 02, 2024
The people I dealt with are good but you all not having enough loaner cars. Is a big problem how are we supposed to get to work and back when u have are cars and at that takes almost 3 months to get it bac enough loaner cars. Is a big problem how are we supposed to get to work and back when u have are cars and at that takes almost 3 months to get it back. More
by samsgarcia1972
Other Employees Tagged: Samantha Oliphant
August 01, 2024
Always good service and friendly people . Car returned as promised and sparkling clean. Great service people. Car returned as promised and sparkling clean. Great service people. More
by captaingeorge1010
Other Employees Tagged: Jarrett Abel, Edwin Chan, Tim Wilkins, Mike Belew , Tammy Brooks, Jared Laska, Samantha Oliphant, This last time I worked with Taylor for a great outcome
August 01, 2024
Good experience. Got me in right at 7am!! Had oil changed and tire rotation done. About 30min after I left the dealership, I got a call from the shop manager informin Got me in right at 7am!! Had oil changed and tire rotation done. About 30min after I left the dealership, I got a call from the shop manager informing me they forgot to put my lug nut key back in my truck. Without hesitation he said he would send some to my house and stick it in the mail box . Really appreciated that !!!! More
by R2SCHOOL
Other Employees Tagged: Jarrett Abel, Edwin Chan, Tim Wilkins, Mike Belew , Tammy Brooks, Jared Laska, Samantha Oliphant
July 19, 2024
I would have given an overall rating of excellent except for the lack of communication upon checkout about a 3% surcharge. Other than that, Gavynn was a pleasure to work with and he kept me informed of s for the lack of communication upon checkout about a 3% surcharge. Other than that, Gavynn was a pleasure to work with and he kept me informed of service status and provided costing information for a part replacement. More
by JH
July 18, 2024
My car went in for a broken shift cable and was quickly repaired. Unfortunately, the repair did not take and I had to go back and have the problem addressed again. Gavynn did a great job taking care of m repaired. Unfortunately, the repair did not take and I had to go back and have the problem addressed again. Gavynn did a great job taking care of me and got my car fixed the same day. More
by chadhawley
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