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Gavynn Norris

Overview Reviews (377) Inventory (509)

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Gavynn Norris

Gavynn Norris | Page 26

Service Advisor

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.7

377 Reviews

Overview Reviews (377) Inventory (509)

4.7

377 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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377 Reviews of Gavynn Norris

June 08, 2024

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Employee Rating

Gavynn and Samantha are awesome service agents. They pick up for each other, when one is not available. All of my questions were answered quickly. They treat me as a valued customer. They pick up for each other, when one is not available. All of my questions were answered quickly. They treat me as a valued customer. More

by SBURGE

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Samantha Oliphant

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Jun 11, 2024 -

Tom Clark Auto Park responded

Thank you for your 5-star review! We're thrilled to hear that Gavynn and Samantha provided you with excellent service at James Wood Chevrolet Denton. We're proud of their dedication to taking care of our customers and ensuring all your questions were answered promptly. We appreciate your kind words and look forward to serving you again in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

June 05, 2024

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This is the third vehicle purchased from James Wood. I have had a great experience every time. I have had a great experience every time. More

by vin757

Verified Customer

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Recommend Dealer

Yes

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Jun 07, 2024 -

Tom Clark Auto Park responded

Thank you for choosing James Wood Chevrolet Denton for your vehicle needs! We appreciate your loyalty and are thrilled to hear that you have had great experiences with us each time. We look forward to assisting you with your automotive needs in the future. Drive safely! Sincerely, James Wood AutoPark Management | 940-591-9663

June 02, 2024

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Great service, great customer service, very efficient and timely. Really like our new service advisor Gavin. timely. Really like our new service advisor Gavin. More

by miandagrif

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: John Terry

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Jun 05, 2024 -

Tom Clark Auto Park responded

Thank you for the 5-star review! We are thrilled to hear about your positive experience with our team, especially with Gavin as your service advisor. We appreciate your kind words and look forward to assisting you with all your vehicle needs in the future. Drive safely! Sincerely, James Wood AutoPark Management | 940-591-9663

May 31, 2024

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Gavynn gave me his time estimate and they were met for both the service estimate and the fix. Thanks! both the service estimate and the fix. Thanks! More

by pgermain0361

Verified Customer

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Recommend Dealer

Yes

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Jun 03, 2024 -

Tom Clark Auto Park responded

Thank you for sharing your positive experience with James Wood Chevrolet Denton! We're thrilled to hear that your service estimate and fix were completed within the promised time frame. We appreciate your feedback and look forward to assisting you again. Safe travels! Sincerely, James Wood AutoPark Management | 940-591-9663

May 30, 2024

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Gavynn was very helpful. There is a reason he has the same last name as Chuck Norris. There is a reason he has the same last name as Chuck Norris. More

by seehiggs357

Verified Customer

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Recommend Dealer

Yes

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May 31, 2024 -

Tom Clark Auto Park responded

Thank you for the 5-star review! We're thrilled to hear that Gavynn provided you with excellent assistance. We appreciate your feedback and hope to see you again at James Wood Chevrolet Denton. Sincerely, James Wood AutoPark Management | 940-591-9663

May 29, 2024

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Our experience with Gavynn was great, as usual. He was helpful, courteous and efficient. We did have a little snafu with an extra set of keys left inside the vehicle from another truck we have (w He was helpful, courteous and efficient. We did have a little snafu with an extra set of keys left inside the vehicle from another truck we have (which was also recently serviced by the body shop) - and the keys got mixed up with the truck keys in for service. We did get it figured out! More

by shoodjh

Verified Customer

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Recommend Dealer

Yes

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Jun 01, 2024 -

Tom Clark Auto Park responded

Thank you for sharing your positive experience! We appreciate your kind words about the service you received. We're glad everything got sorted out in the end. Please do not hesitate to reach out if you need any further assistance. We look forward to seeing you again at James Wood Chevrolet Denton! Sincerely, James Wood AutoPark Management | 940-591-9663

May 29, 2024

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This dealership is clean, friendly, and has people who care about their customers and are concerned. care about their customers and are concerned. More

by daniellem2574

Verified Customer

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Recommend Dealer

Yes

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May 31, 2024 -

Tom Clark Auto Park responded

Thank you for the positive feedback! At James Wood Chevrolet Denton, we take pride in our clean and friendly environment. We genuinely care about our customers and their needs. We appreciate you recognizing our efforts. We look forward to seeing you again for your future automotive needs. Sincerely, James Wood AutoPark Management | 940-591-9663

May 25, 2024

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Everone is super helpful and courteous. Keeps you i form, lovedthe guy who helped me Gavynn Norris. He is a KEEPER!!!! Keeps you i form, lovedthe guy who helped me Gavynn Norris. He is a KEEPER!!!! More

by JEANNIE_BRADSHAW

Verified Customer

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Recommend Dealer

Yes

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May 28, 2024 -

Tom Clark Auto Park responded

Thank you, Jeannie! We're thrilled to hear about your positive experience at James Wood Chevrolet Denton. We appreciate your kind words about Gavynn, he's an asset to our team. Please come back and see us again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

May 23, 2024

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Employee Rating

My service advisor, Gavynn, was fantastic. He could utilize the key fobs I purchased aftermarket to have two new keys cut and programmed, saving me some money. Professional and courteous. The He could utilize the key fobs I purchased aftermarket to have two new keys cut and programmed, saving me some money. Professional and courteous. The waiting area is inviting and comfortable. More

by BLUEBONNETS4_ME

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Samantha Oliphant

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May 24, 2024 -

Tom Clark Auto Park responded

Thank you for your positive review! We are thrilled to hear that Gavynn provided you with fantastic service and was able to save you money by programming your aftermarket key fobs. We take pride in being professional and courteous at James Wood Chevrolet Denton. We are glad you found our waiting area inviting and comfortable. We appreciate your feedback and look forward to serving you again in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

May 22, 2024

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Went in for a service on my 2018 Chevy Malibu. Was told it was be done after lunch time. Called up there multiple times no answer. Finally got a call back around 3ish. Asked then to wash my car. W Was told it was be done after lunch time. Called up there multiple times no answer. Finally got a call back around 3ish. Asked then to wash my car. Was not washed. They said it was because of the rain that had came in. They then said they would re wash it for me. It was not washed the same spots were dirty on the car. They just put water on my car. The service was almost unacceptable and very disappointing. More

by DANIELLELEEDS98

Verified Customer

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Recommend Dealer

Yes

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May 23, 2024 -

Tom Clark Auto Park responded

Thank you for sharing your feedback, Danielle. We regret to hear about the disappointing experience you had with your 2018 Chevy Malibu service at our dealership. Please feel free to reach out to us at your earliest convenience so we can work towards a resolution that meets your expectations. We appreciate your candid feedback and hope to improve your next visit with us. Sincerely, James Wood AutoPark Management | 940-591-9663

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