Gemma Urbina

The best of the best. Never disappoints. Alejandro is the very trustworthy and professional. We are currently leasing 3 cars from Lexus of Pembroke Pines and will conti Never disappoints. Alejandro is the very trustworthy and professional. We are currently leasing 3 cars from Lexus of Pembroke Pines and will continue to do so. More

by mgallardo Verified Customer Verified Customer

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Yomar is fantastic to work with, very helpful. I dealt with him recently for a remote/online purchase of a used vehicle. He was very responsive with my questions and requests, and always courteo I dealt with him recently for a remote/online purchase of a used vehicle. He was very responsive with my questions and requests, and always courteous and friendly. Ultimately I was very pleased with the car when I arrived to pick it up. More

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Great transaction Sammy was fantastic and the finance department was easy to work with also. We closed the deal on Monday and it was a delivered to me from Florida to Pittsburgh in two days! Price was ve department was easy to work with also. We closed the deal on Monday and it was a delivered to me from Florida to Pittsburgh in two days! Price was very fair. I have only positive things to say about this purchase. Highly recommend... More

by SCOTTFAM2528 Verified Customer Verified Customer

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The service we received was outstanding ! ! They went above and beyond to make sure we left happy. Love how you are able to get everything you need done in one visit. Thank you for everything ! They went above and beyond to make sure we left happy. Love how you are able to get everything you need done in one visit. Thank you for everything ! More

by AMANDAZAMMAS Verified Customer Verified Customer

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Buying my Lexus was a very pleasant experience. We told Edgar what we were looking for and he found us a couple Of cars to test drive. He was very professional and never pushy. Gema in finance We told Edgar what we were looking for and he found us a couple Of cars to test drive. He was very professional and never pushy. Gema in finance was also very helpful and explained everything to us in a professional manner. More

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Excellent and real professional to do business with Richard buying my Lexus. I will deal with him in my next car I recommend Richard buying my Lexus. I will deal with him in my next car I recommend More

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This feedback is directed toward the service department, not the sales team. It’s crucial to emphasize the need for a better system and significant improvement in customer service. Honestly, if it weren’t f not the sales team. It’s crucial to emphasize the need for a better system and significant improvement in customer service. Honestly, if it weren’t for Marvens, I would have considered switching to another brand or dealership. As a returning customer, the treatment I’ve experienced from the service department has been disappointing and needs immediate attention: More

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I had been searching for the right 4runner for a couple months when I saw one freshly listed here online. I reached out to setup a time to come check it out and got a quick response from Mikhail to meet, m months when I saw one freshly listed here online. I reached out to setup a time to come check it out and got a quick response from Mikhail to meet, my schedule changed and and he handed me off to Edgar since he wouldn't be there the day I switched to. Edgar was extremely helpful in the buying process, negotiating a final price, and got the car cleaned up and ready to take home while I completed my financing. My only complaint in the whole process was with financing, she was very rude nearly the entire time I was completing my financing with my own lender. This was my first time purchasing a vehicle with a loan so I didn't have everything perfectly prepared and my wife who was co-signed for the loan was at work so she couldn't immediately E-sign documents. She repeatedly made comments about how long it was taking to get documents returned, this is a business and she has other customers to tend to, it doesn't normally take this long with one customer, etc. Overall I felt like I was wasting her time even though I was there to purchase a vehicle and I apologized explaining that it was my first time financing. If it wasn't for how helpful and genuine Edgar was it would have been a different outcome. More

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Had an excellent experience purchasing a used car. The dealer was incredibly helpful, making the process smooth and stress-free. Highly recommend! The dealer was incredibly helpful, making the process smooth and stress-free. Highly recommend! More

by LEMSILOPEZ Verified Customer Verified Customer

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the staff was very friendly and welcoming ms Gena is the best made the process very easy best made the process very easy More

by BENSMOCOMBE Verified Customer Verified Customer

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