Gena Sanchez
Gena Sanchez at Lake Ford

Gena Sanchez | Page 8

Collision Center Manager

Lake Ford

4201 S 27th St
Milwaukee, WI 53221

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5.0
140 Reviews

Dealership Experience

24 yrs, 10 mos

Industry Experience

24 yrs, 10 mos

5.0

140 Reviews

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140 Reviews of Gena Sanchez

July 27, 2020

Dealership Rating
Employee Rating

Alec was great and very patient with all the hassles I had. Thank you for everything.i will buy and recommend this dealership to my friends. Then a was also very helpful and quick to get my car done. More

by TERRIK03
Recommend Dealer
Yes

Other Employees Tagged: Ryan Heine, Alec Van Hecker

July 25, 2020

Dealership Rating
Employee Rating

Recently bought a new 2020 car and the decal on the hood of the car had a slight imperfection so I took it to the collision shop and have them remove the decal Gina was fantastic. More

by rsutera1
Recommend Dealer
Yes
Jul 29, 2020

Lake Ford responded

We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 15, 2020

Dealership Rating
Employee Rating

Very nice and polit very happy with there work I'll go back anytime and ill tell my friends i don't care for the people at lake Chevrolet More

by STANLEYBROWN0106
Recommend Dealer
Yes
Jul 19, 2020

Lake Ford responded

Stanley, your satisfaction means a lot to us, and we truly appreciate you choosing Lake Ford, Inc. for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

July 14, 2020

Dealership Rating
Employee Rating

We have been very pleased with Lake Ford for several years. Their sales and service have been excellent. The staff is friendly and curteous and very helpful. More

by CAPELZEK
Recommend Dealer
Yes

Other Employees Tagged: Jessie Schumacher , Erik Andrade, Caleb Repinski, Eric Van Beck

Jul 19, 2020

Lake Ford responded

Capelzek, thank you for leaving such a great review and high star rating. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

July 06, 2020

Dealership Rating
Employee Rating

Great people, especially Jim, great service. Timely. Car runs great at a very reasonable price. Fast response to any questions I have.Very happy with the relationship. More

by garyrgeorge
Recommend Dealer
Yes

Other Employees Tagged: Jim Bramel , Jim in service is so outstanding!!

June 29, 2020

Dealership Rating
Employee Rating

AMAZING job!!!!! Highly recommend!!!! So very pleased!!!!! Thanks Gena for a full service excellent job!!!! So glad Heather recommended you!!! Fast and perfect!! Thank you so much!!! More

by Deb
Recommend Dealer
Yes
Jul 01, 2020

Lake Ford responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

June 20, 2020

Dealership Rating
Employee Rating

Awsome Place is beautiful and Gena is wonderful. They have taken excellent care of my vehicle. It had been scraped and it now looks brand new. More

by sunbeam64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 25, 2020

Lake Ford responded

Reviews like yours provide encouraging feedback. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 12, 2020

Dealership Rating
Employee Rating

Very fast and courteous. Easy to set up repair. Good communications. Will definitely use Lake Ford for any future repairs or service that I may need More

by Dan
Recommend Dealer
Yes

May 19, 2020

Dealership Rating
Employee Rating

I bought a used car and they did body work to the car that I didn't want done and they charged me for it after I said no. Just under 2 weeks of owning the car the battery went bad and I called and they More

by tylerwarren14
Recommend Dealer
No

Other Employees Tagged: Ryan Heine , Santiago Anaya

Jun 06, 2020

Lake Ford responded

Tyler, thank you for taking the time to bring this feedback to our attention. We always strive to do 100% for all of our customers so we’re disappointed to hear of your negative experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (414) 281-6100 when you have a chance. Thank you, and we look forward to hearing from you.

May 14, 2020

Dealership Rating
Employee Rating

Not sure if I would return, our salesman was good but did not like the paperwork process (financial) side, I would like them to be more upfront More

by Aniemuth
Recommend Dealer
Yes

Other Employees Tagged: Ryan Heine , Zachary Slaby

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