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Gena Sanchez
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133 Reviews
Dealership Experience
22 yrs, 10 mos
Industry Experience
22 yrs, 10 mos
133 Reviews
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133 Reviews of Gena Sanchez
Verified Customer
Helpful 
May 19, 2020
I bought a used car and they did body work to the car that I didn't want done and they charged me for it after I said no. Just under 2 weeks of owning the car the battery went bad and I called and they that I didn't want done and they charged me for it after I said no. Just under 2 weeks of owning the car the battery went bad and I called and they said they could get me a battery and I never got a call back. More
by tylerwarren14
Other Employees Tagged: Ryan Heine , Santiago Anaya
May 14, 2020
Not sure if I would return, our salesman was good but did not like the paperwork process (financial) side, I would like them to be more upfront not like the paperwork process (financial) side, I would like them to be more upfront More
by Aniemuth
Other Employees Tagged: Ryan Heine , Zachary Slaby
May 09, 2020
Gena Sanchez was awesome as usual! Although the part took a bit longer than expected to arrive, the installation was quick, convenient, seamless and cost effective. a bit longer than expected to arrive, the installation was quick, convenient, seamless and cost effective. More
by cnt2ten
April 11, 2020
Always have had a great experience at lake Ford so no reason to have service any place else sales are top notch Eric Ryan and Dan are the best reason to have service any place else sales are top notch Eric Ryan and Dan are the best More
by mostra9216
Other Employees Tagged: Nick Strickling, Jessie Schumacher, Dan Baumann, Ryan Heine , Brad Ory, Eric Van Beck
April 02, 2020
Appreciate the sense of individual special treatment and overall great attitude of everyone at Lake Ford The atmosphere is professional and courteous that makes you feel good about doing business with the overall great attitude of everyone at Lake Ford The atmosphere is professional and courteous that makes you feel good about doing business with them. More
by cnt2ten
Other Employees Tagged: Jessie Schumacher, Ryan Heine, Craig Prochaska , Rudy Johnson, Brad Ory, J.J. Pucel, Caleb Repinski, Chad Sandman
March 26, 2020
Ive been pleased with my origibal purchase and subsequent service. The service dept and body shop have both done quality work. The staff is always helpful and polite. service. The service dept and body shop have both done quality work. The staff is always helpful and polite. More
by carlso5851
Other Employees Tagged: AJ Chandler , Chad Sandman, Sabrina Thompson
March 11, 2020
Service visit for Ford Recall. Recently I recieved a Recall Notice from Ford so I took it in Monday to get that resolved. Everyone I came in contact with was professional and courte Recently I recieved a Recall Notice from Ford so I took it in Monday to get that resolved. Everyone I came in contact with was professional and courteous and the work was completedquickly. More
by snapshot1945
Other Employees Tagged: Chad Sandman
February 29, 2020
I dealt with the body shop and can't say enough good about them. The attention to detail and quality of their staff is second to none. The ladies were on point and went above and beyond what I could about them. The attention to detail and quality of their staff is second to none. The ladies were on point and went above and beyond what I could ask for. More
by Joe
Other Employees Tagged: Sabrina Thompson
February 14, 2020
Very friendly, always willing to help you out for your best interest. Would recommend this dealership to all of my friends and family. Alec Van Hecker was outstanding at his performance and customer servi best interest. Would recommend this dealership to all of my friends and family. Alec Van Hecker was outstanding at his performance and customer service. Go through him if you are searching for a car. More
by JOSH.HERKERT
Other Employees Tagged: Nick Strickling, Ryan Heine, Alec Van Hecker
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