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Gena Sanchez
Refer Me
133 Reviews
Dealership Experience
22 yrs, 11 mos
Industry Experience
22 yrs, 11 mos
133 Reviews
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133 Reviews of Gena Sanchez
September 01, 2020
Brand new truck paid for every package Paint upgrade, Brand new truck paid for every package Paint upgrade, fabric guard bumper to bumper. After I drove home before paint protection was put I noticed Brand new truck paid for every package Paint upgrade, fabric guard bumper to bumper. After I drove home before paint protection was put I noticed some paint damage on door. Went back right to let them know. Great people noted it was likely from the wrapping when shipping they will take care of when they do paint protection. First week goes by I call to see when work will be complete. Assured they will call me. I stopped by three days later. Oh still waiting on paint. Finally had a call and dropped off today. Your here for Paint protection ? Yes and chipped paint. No one wrote down or person did not look. Handed key to loaner and off I go to jump in loaner. No directions on to operate the xxxx car. Nothing no help very disappointing. 5 minutes later I was on my way. Truck looks awesome by the way. Should have know when had issues getting a hold of sales. More
by zflyer01
Verified CustomerOther Employees Tagged: Keri Johnson
Helpful 
August 18, 2020
Lake ford staff coordinated service and body work on same visit. All work done as expected and communication was excellent! Loaner car was ready to go upon arrival! Great experience! visit. All work done as expected and communication was excellent! Loaner car was ready to go upon arrival! Great experience! More
by gbrauckhoff
Other Employees Tagged: Craig Prochaska
August 03, 2020
Gena and Brad kept us updated on the repairs. They answered all our questions and dealt with our insurance company so that we did not have to get involved. Very professional! answered all our questions and dealt with our insurance company so that we did not have to get involved. Very professional! More
by rglinski
Other Employees Tagged: Brad Ory
July 27, 2020
Alec was great and very patient with all the hassles I had. Thank you for everything.i will buy and recommend this dealership to my friends. Then a was also very helpful and quick to get my car done. had. Thank you for everything.i will buy and recommend this dealership to my friends. Then a was also very helpful and quick to get my car done. More
by TERRIK03
Other Employees Tagged: Ryan Heine, Alec Van Hecker
July 25, 2020
Recently bought a new 2020 car and the decal on the hood of the car had a slight imperfection so I took it to the collision shop and have them remove the decal Gina was fantastic. of the car had a slight imperfection so I took it to the collision shop and have them remove the decal Gina was fantastic. More
by rsutera1
July 14, 2020
We have been very pleased with Lake Ford for several years. Their sales and service have been excellent. The staff is friendly and curteous and very helpful. years. Their sales and service have been excellent. The staff is friendly and curteous and very helpful. More
by CAPELZEK
Other Employees Tagged: Jessie Schumacher , Erik Andrade, Caleb Repinski, Eric Van Beck
July 06, 2020
Great people, especially Jim, great service. Timely. Car runs great at a very reasonable price. Fast response to any questions I have.Very happy with the relationship. Car runs great at a very reasonable price. Fast response to any questions I have.Very happy with the relationship. More
by garyrgeorge
Other Employees Tagged: Jim Bramel , Jim in service is so outstanding!!
June 28, 2020
AMAZING job!!!!! Highly recommend!!!! So very pleased!!!!! Thanks Gena for a full service excellent job!!!! So glad Heather recommended you!!! Fast and perfect!! Thank you so much!!! pleased!!!!! Thanks Gena for a full service excellent job!!!! So glad Heather recommended you!!! Fast and perfect!! Thank you so much!!! More
by Deb
June 20, 2020
Awsome Place is beautiful and Gena is wonderful. They have taken excellent care of my vehicle. It had been scraped and it now looks brand new. Place is beautiful and Gena is wonderful. They have taken excellent care of my vehicle. It had been scraped and it now looks brand new. More
by sunbeam64
Dealership Inventory (268 Vehicles)
2020 Ford Ranger
used
Rapid Red Metallic Tinted Clearcoat exterior
Automatic
Four-wheel Drive
