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Gena Sanchez
146 Reviews
Dealership Experience
25 yrs, 3 mos
Industry Experience
25 yrs, 3 mos
146 Reviews
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146 Reviews of Gena Sanchez
May 01, 2021
Overall happy with my truck!! But its just like why no truck??? I trued to pay the bill. Its too complicated. Maybe add payee to bank??? truck??? I trued to pay the bill. Its too complicated. Maybe add payee to bank??? More
by melvin.mendez
Verified CustomerOther Employees Tagged: Jim Bramel, John Steele , Brad Ory, Craig Prochaska, Caleb Repinski, Gena trippin’
March 17, 2021
Professional, Made sure I had a loaner car. Did a great job on repairs. Friendly and was willing to work around my schedule. Payed attention to details and requests. job on repairs. Friendly and was willing to work around my schedule. Payed attention to details and requests. More
by ratzlafferic
February 12, 2021
I recently purchased a Ford Edge and had an amazing experience. Santiago Anaya was so easy to work with. He understood exactly what I was looking for and was so knowledgeable throughout the whole pro experience. Santiago Anaya was so easy to work with. He understood exactly what I was looking for and was so knowledgeable throughout the whole process. I felt very safe with the precautions in place related to Covid. Every single day I am excited to get in and drive my new car! Lake Ford is amazing, everyone that you encounter is so welcoming and friendly. I highly recommend! More
by missyd3
Other Employees Tagged: Santiago Anaya
February 02, 2021
The collision people were very professional and welcoming; they made it much easier because they dealt with USAA directly. The bodywork was perfect ( I was rear-ended by a run-away driver) and my welcoming; they made it much easier because they dealt with USAA directly. The bodywork was perfect ( I was rear-ended by a run-away driver) and my good truck runs as well as ever! I can highly recommend Lake Ford! We also lease from Lake--and I am very satisfied with the service there. More
by Miriam Ben-Shalom
Other Employees Tagged: John Steele , Brad Ory
January 28, 2021
Really excellent bodywork done; people I worked with to get this done were so very helpful and--caring. They asked about ***me first*** and then the truck---Every person in the Collision Center is to be a get this done were so very helpful and--caring. They asked about ***me first*** and then the truck---Every person in the Collision Center is to be applauded!! Lake is a bit expensive, but the caliber of work is worth it. More
by Miriam Ben-Shalom
Other Employees Tagged: Brad Ory
January 21, 2021
I've always had a good experience at Lake Ford's service department/body shop. They've always been straight forward & honest and have even bent over backwards to assure a good experience. They've earn my t department/body shop. They've always been straight forward & honest and have even bent over backwards to assure a good experience. They've earn my trust & business. More
by JETMCCURDY
Other Employees Tagged: Brad Ory, Craig Prochaska
December 11, 2020
Technician was knowledgeable and helpful.Service Technician was knowledgeable and helpful. Service performed was complete and quick. Dealership service area was very clean as well as the waiting ar Technician was knowledgeable and helpful. Service performed was complete and quick. Dealership service area was very clean as well as the waiting area. I would definitely bring my Explorer back for service in the future. More
by GOLFDOCTOR18
Other Employees Tagged: Jamie Enders, Caleb Repinski, Eric Van Beck
December 03, 2020
Great service! Friendly and fast process! Lake Ford took care of me when really needed it! They treated me like family and it was a pleasure working with the collision dept. care of me when really needed it! They treated me like family and it was a pleasure working with the collision dept. More
by suzanneschlicht11
November 11, 2020
Great service right off the beginning. Easy to work with, everything was done for me. No hassle, just smooth sailing. Thanks Ford! We enjoy our suv everything was done for me. No hassle, just smooth sailing. Thanks Ford! We enjoy our suv More
by 414miguel209
Other Employees Tagged: AJ Chandler
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