Genaro Velez | Page 5

I purchased many cars in my life but I never had this terrible experience .first when I got there they want to charge me destination fee 2500 dollars .then we make 1500 only but I discover from there web terrible experience .first when I got there they want to charge me destination fee 2500 dollars .then we make 1500 only but I discover from there web site after that distianation fee it was published as 1500 only .so they want to add 1000 for no reason.fter I finished the sale they told the car has only one key but they will make another for 150 ,they make it in 5 second and when I get the key I found original, so they to get anymore from you . I think the sale person his name Elias he just put that money in his pocket to give me the second which was already there. Another thing.the give the bill of sale had the wrong car color and the wrong trim and for a month now I am waiting thier Manger who is naked erfan or efran to email me the wright bill of sale. Almost a month now I have not recive my registration or plate and when I call no body know when they will have them and I will pick up them or will be email to Mr And when I call the customer service the hung up the phone I am just waiting a few days more to make a complain in chamber of commerce and consumer affairs. A More

by MAKRAM GERGES Verified Customer Verified Customer

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I wasn’t thrilled with the high pressure sales tactics, which apparently was because it was a holiday and they needed the car off their lot that day. That sort of made the whole experience pretty unappeali which apparently was because it was a holiday and they needed the car off their lot that day. That sort of made the whole experience pretty unappealing. But so far, I have no qualms about the car. More

by DAN S Verified Customer Verified Customer

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got my car before the year ended and it was really good experience i dont regret experience i dont regret More

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didnt know what to buy until genaro helped me choose a car out thank you car out thank you More

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Smoothest car buying experience I have had. Thank you Genaro, Jose, and Benny! The best!!! Thank you Genaro, Jose, and Benny! The best!!! More

by misterlab Verified Customer Verified Customer

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We purchased a new hrv and the process was super smooth and easy thank you and easy thank you More

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We just bout a new civic and Genaro helped us out a lot we really appreciate it thank you we really appreciate it thank you More

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go see Genaro when you buy a car ask for him because he will get you the best deals will get you the best deals More

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Buying a car from Genaro was the best and easiest experience i could have ask for thank you! experience i could have ask for thank you! More

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Great service and Ginaro was really helpful , I would recommend him to a lot of people recommend him to a lot of people More

by CPENA6 Verified Customer Verified Customer

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