Gene Dittenber
Gene Dittenber at Campbell Ford

Gene Dittenber

Service Advisor

Campbell Ford

2801 S 11th St
Niles, MI 49120

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4.5
34 Reviews
4.5

34 Reviews

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34 Reviews of Gene Dittenber

October 04, 2025

Dealership Rating
Employee Rating

Everyone was very friendly, knowledgeable and professional. Nothing more to be said. I would highly recommend this shop to anyone More

by ROBERT.WISE.MBA
Service Price Transparency
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Recommend Dealer
Yes
Oct 04, 2025

Campbell Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Campbell Ford.

October 02, 2025

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Great Service! !! Our experience was a breeze, we were in and out quickly and efficiently! More

by sgmaier04
Service Price Transparency
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Recommend Dealer
Yes
Oct 02, 2025

Campbell Ford responded

Thanks for sharing your thoughts about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

October 02, 2025

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I bring all of my vehicles here. I trust them to do what needs to be done. More

by srvance1998
Service Price Transparency
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Recommend Dealer
Yes
Oct 02, 2025

Campbell Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 29, 2025

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Every time I use Campbell I am amazed over and over again. Thank you for taking care of my family. More

by Ndtgdj
Service Price Transparency
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Recommend Dealer
Yes
Sep 29, 2025

Campbell Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Campbell Ford.

September 24, 2025

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Great customer service, friendly, prompt attention to my car, salesperson was great to deal with. More

by tango87mah
Service Price Transparency
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Recommend Dealer
Yes
Sep 24, 2025

Campbell Ford responded

Thanks for sharing about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

September 16, 2025

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I didn't deal with him a lot personally I had some issues with my vehicle after I picked it up at Purchase... They did resolve those issues and I do appreciate that. More

by MELISSAKANTOR74
Recommend Dealer
Yes

Other Employees Tagged: Gene Dittenber

Sep 17, 2025

Campbell Ford responded

Melissa, Thank you! Gene and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Campbell Ford.

September 10, 2025

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Employee Rating

We were difficult customers, intentionally. Past negative history with dealerships gives us anxiety just thinking about going to another one. But this time it wasn’t a bad experience. I ma More

by onlyonmyplanet
Sales Price Transparency
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Recommend Dealer
Yes
Sep 11, 2025

Campbell Ford responded

Thank you so much for your wonderful review! We are thrilled that Ronnie and our team had the opportunity to provide you with great service. We thank you for choosing Campbell Ford!

September 09, 2025

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Everyone I interacted with was very nice and I would rate their politeness 5 stars. I took my truck in for a recall that I scheduled almost a month prior. I assumed they would have the parts in stock since More

by rsimpleman
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Service Communication
Recommend Dealer
No
Sep 09, 2025

Campbell Ford responded

Thank you for your honest feedback — and for your kind words about our team’s politeness. We're truly sorry for the inconvenience and the extra trip you had to make. We understand your frustration, especially after scheduling ahead, and we’re working to improve coordination between departments so this doesn’t happen again. We know how valuable your time is. We’d be grateful for the chance to earn your business and provide a better experience next time.

August 30, 2025

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Excellent dealership that respects their customers and the vehicles that they service. Waiting area always clean and coffee fresh More

by MICHAELCHRONIK
Service Price Transparency
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Recommend Dealer
Yes
Aug 30, 2025

Campbell Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 24, 2025

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Employee Rating

The team at Campbell Ford is first rate. They communicate well, provide valuable assessments of what needs to be done and are efficient and honest. More

by Scott
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Colin Daly

Aug 24, 2025

Campbell Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Campbell Ford. We look forward to having you as one of our valued customers for many more years to come!

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