Gene Glass | Page 3

Fast and Easy Car buying experience Gene was nice to work with! He showed us a car similar to what I wanted and it fit like a glove! There was no pushing us to make a decision. We couldn Gene was nice to work with! He showed us a car similar to what I wanted and it fit like a glove! There was no pushing us to make a decision. We couldn’t thank him enough for helping us! We will definitely go back when it’s time to buy again! More

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Appreciate the responsiveness of the entire team! I most recently interacted with the service department over a tire issue. The tech performed the appropriate testing to isolate the problem and was fi I most recently interacted with the service department over a tire issue. The tech performed the appropriate testing to isolate the problem and was fixed to my satisfaction. More

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Very helpful I was in a car accident and Gene was very helpful getting me a new car to replace my Fiesta that ended up getting totaled. I was in a car accident and Gene was very helpful getting me a new car to replace my Fiesta that ended up getting totaled. More

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Great consumer service. Staff is courteous, professional and well trained. I use their courtesy ride to and from work all the time. That very convenient for me. I'd recommend Staff is courteous, professional and well trained. I use their courtesy ride to and from work all the time. That very convenient for me. I'd recommend their service any time. More

by hmenag1 Verified Customer Verified Customer

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Excellent!!! I got my car in least than a day with the help of the amazing staff and they were all so fun and lively! Made my car buying comfortable and gave me an I got my car in least than a day with the help of the amazing staff and they were all so fun and lively! Made my car buying comfortable and gave me an incredible deal. Thank you guys! More

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Awesome The environment is awesome the service men greet me with a smile and they're not rushing me they even hold a small conversation there true gentleman The environment is awesome the service men greet me with a smile and they're not rushing me they even hold a small conversation there true gentleman More

by PRICILLAWALKER31 Verified Customer Verified Customer

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Very Good! I had a scheduled oil change (The Works) but they also checked my car out & found 2 problems I was unaware of-failing lug nuts & a nail in one tire. I I had a scheduled oil change (The Works) but they also checked my car out & found 2 problems I was unaware of-failing lug nuts & a nail in one tire. I authorized them to fix both problems, but I am curious-is this a problem for the Focus brand? I only have 49,000 miles+ on the car & my lug nuts are wearing out? So my earned "free" oil change cost me &165.84, but I shouldn't have to worry about a wheel coming off. More

by gpstanley Verified Customer Verified Customer

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Car Buying Super fast process and they have you in and out without a problem! Gene was great and expainled everything possible. It was a pretty painless process Super fast process and they have you in and out without a problem! Gene was great and expainled everything possible. It was a pretty painless process for getting all the paperwork done. More

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Excellent Very professional dealers. Efficient buying process. Gene Glass was extremely knowledgeable and a pleasure to work with. Our entire experience was exc Very professional dealers. Efficient buying process. Gene Glass was extremely knowledgeable and a pleasure to work with. Our entire experience was excellent from start to finish. More

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Bought new Escape. Sales personnel were helpful, friendly and courteous. Able to answer our questions. Stephanie Ross and Gene Glass were very attentive. We had purchase Sales personnel were helpful, friendly and courteous. Able to answer our questions. Stephanie Ross and Gene Glass were very attentive. We had purchased an 06 Mustang from Gene several years ago, and he was able to help us while Stephanie was busy with another customer. No one at the dealership indicated any irritation that we ended up concluding our business well after closing time. Made the entire experience pleasant and low pressure. More

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