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Gene Heiderich
Gene Heiderich at West Side Garage, INC.

Gene Heiderich

Service Consultant

West Side Garage, INC.

822 Broadway St
Berlin, WI 54923

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4.6
62 Reviews
4.6

62 Reviews

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62 Reviews of Gene Heiderich

December 23, 2025

Dealership Rating
Employee Rating

A Very courteous crew, friendly explain things and get the job done in a timely matter. More

by suzabellkrueger@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Hogan, Jeff Kapp

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Dec 23, 2025

West Side Garage, INC. responded

Thank you for your review, Suzabell! We appreciate your kind words about our courteous team and their efficiency. At West Side GM of Berlin, we strive to provide excellent service and it's great to hear that you had a positive experience. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100

December 22, 2025

Dealership Rating
Employee Rating

They get work done in a timely manner. Keep my chevy truck rolling. I will do everything to give them the chance to sell me my next vehicle. More

by 205triton
Recommend Dealer
Yes

Other Employees Tagged: Gene Heiderich

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Dec 22, 2025

West Side Garage, INC. responded

Thank you for your wonderful review! We’re glad to hear that you appreciate our timely service and that your Chevy truck is running smoothly. We look forward to helping you with your next vehicle purchase at West Side GM of Berlin. Your support means a lot to us! West Side GM Team (920) 361-5100

December 16, 2025

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Employee Rating

Brought my truck in for routine maintenance. Everything was taken care of in a short period of time. More

by ldhanson
Recommend Dealer
Yes

Other Employees Tagged: Gene Heiderich

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December 16, 2025

Dealership Rating

Always handle my service needs and explains any issues I might need to address. Have always used west side in the past. More

by ldhanson
Recommend Dealer
Yes
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December 16, 2025

Dealership Rating

Always handle my service needs and explains any issues I might need to address. Have always used west side in the past. More

by ldhanson
Recommend Dealer
Yes
Report | Print
Dec 17, 2025

West Side Garage, INC. responded

Thank you for your kind words! We truly appreciate your continued trust in West Side GM of Berlin for your service needs. It's great to hear that our team has been able to address any issues and provide the support you need. We look forward to seeing you again soon! West Side GM Team (920) 361-5100

December 16, 2025

Dealership Rating

Always handle my service needs and explains any issues I might need to address. Have always used west side in the past. More

by ldhanson
Recommend Dealer
Yes
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Dec 17, 2025

West Side Garage, INC. responded

Thank you for your wonderful review! We're glad to hear that your truck's routine maintenance was handled quickly and efficiently at West Side GM of Berlin. We appreciate your trust in us and look forward to assisting you again in the future! West Side GM Team (920) 361-5100

December 10, 2025

Dealership Rating
Employee Rating

Gene is very honest about vehicle maintenance and able to answer any questions we may have. Vehicle is running like a top! Thank you Wedt Side! More

by bonita.searles1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 10, 2025

West Side Garage, INC. responded

Thank you for your review, Bonita! We're pleased to hear that Gene was able to assist you with your vehicle maintenance and that your vehicle is running smoothly. Your satisfaction is our priority at West Side GM of Berlin. We appreciate your kind words and hope to see you again soon. West Side GM Team (920) 361-5100

November 23, 2025

Dealership Rating
Employee Rating

I stopped in for an oil change and was really impressed with how smooth everything went. The team was professional, the wait time was short, and they let me know about a few things my car might need soon w More

by adame852001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Hogan

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Nov 23, 2025

West Side Garage, INC. responded

Thank you for your kind words! We're thrilled to hear that your oil change experience at West Side GM of Berlin was smooth and efficient. Our team strives to provide professional service while keeping everything transparent for our customers, and we're glad you felt that. We appreciate your recommendation and look forward to seeing you again for your next service! West Side GM Team (920) 361-5100

November 22, 2025

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Employee Rating

Quick, Fast fix of a faulty tire valve. They were prompt and courteous. A+ service. More

by marie_fettig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Hogan, Jeff Kapp

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Nov 23, 2025

West Side Garage, INC. responded

Thank you for your wonderful review, Marie! We're thrilled to hear that you received prompt and courteous service at West Side GM of Berlin. Our team is dedicated to providing A+ service, and we appreciate your kind words. We look forward to seeing you again! West Side GM Team (920) 361-5100

November 10, 2025

Dealership Rating
Employee Rating

Great experience with the team at west side. Jeremy, Jeff and bob hogan All great people More

by Mherzog2
Recommend Dealer
Yes

Other Employees Tagged: Gene Heiderich

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Nov 11, 2025

West Side Garage, INC. responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with Jeremy, Jeff, and Bob at West Side GM of Berlin. Our team strives to provide the best service possible, and it's fantastic to know they made a positive impact. We look forward to welcoming you back next time! West Side GM Team (920) 361-5100

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