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Gene Heiderich
Gene Heiderich at West Side Garage, INC.

Gene Heiderich

Service Consultant

West Side Garage, INC.

822 Broadway St
Berlin, WI 54923

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4.7
34 Reviews
4.7

34 Reviews

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34 Reviews of Gene Heiderich

August 11, 2025

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Employee Rating

It's a friendly atmosphere great people will go back again when I need something done More

by OTIS1
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Kapp

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Aug 11, 2025

West Side Garage, INC. responded

Thank you for your feedback! We’re glad to hear that you enjoyed the friendly atmosphere and found our team at West Side GM of Berlin to be great. We look forward to welcoming you back for your future needs. West Side GM Team (920) 361-5100

August 02, 2025

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Friendly and i got an appointment right away. It was not a long wait for the oil change and tire rotation. More

by BARB4BORN
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Recommend Dealer
Yes

Other Employees Tagged: Bob Hogan, Jeff Kapp

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Aug 03, 2025

West Side Garage, INC. responded

Thank you for your feedback! It's great to hear you had a friendly experience with us and that we were able to get you in promptly for your oil change and tire rotation. Your time is valuable, and we strive to make your visit as efficient as possible. If you have any further questions or need assistance in the future, please don't hesitate to contact us at West Side GM of Berlin. We look forward to seeing you again! West Side GM Team (920) 361-5100

August 02, 2025

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had both my vehicles break den did an amazing job working on getting them in and fixed so i could get back on road More

by etayon01
Recommend Dealer
Yes

Other Employees Tagged: Gene Heiderich

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Aug 03, 2025

West Side Garage, INC. responded

Thank you for your fantastic review! Our team is glad to hear that our team at West Side GM of Berlin was able to assist you with both of your vehicles and get you back on the road efficiently. We appreciate your trust in us and look forward to serving you again in the future! Safe travels! West Side GM Team (920) 361-5100

August 02, 2025

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He was informative and friendly. Was very fast service. They notified me when it was done, as soon as it was done. More

by johnberndt575
Recommend Dealer
Yes

Other Employees Tagged: Gene Heiderich

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Aug 03, 2025

West Side Garage, INC. responded

Thank you for your wonderful review! Our team is thrilled to hear that you had a positive experience with our friendly and informative service at West Side GM of Berlin. We strive to keep our customers informed and ensure speedy service. We look forward to seeing you again! West Side GM Team (920) 361-5100

July 31, 2025

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Gene was professional and kept me informed about my car. Very satisfied with how my car is since I had work done on it. More

by dsheldon2
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Recommend Dealer
Yes
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Aug 01, 2025

West Side Garage, INC. responded

Thank you, Gene! We appreciate your positive feedback about your experience at West Side GM of Berlin. We’re glad to hear you’re very satisfied with your car after the work done. We look forward to assisting you again. West Side GM Team (920) 361-5100

July 29, 2025

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Gene and West side were very efficient and professional. They got the parts within a week of assessing the problem with my vehicle, and got it in for the repair. They did a great job and I will be servicing More

by mmckinnon24
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Bob Hogan, Jeff Kapp

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Jul 29, 2025

West Side Garage, INC. responded

Thank you for your wonderful review! We appreciate your kind words about our efficiency and professionalism at West Side GM of Berlin. It's fantastic to hear that we quickly assessed the problem and got the parts in for your vehicle repair. We look forward to serving you again in the future! West Side GM Team (920) 361-5100

July 25, 2025

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jeff and gene both went out of there way to help me out with my vehicles More

by etayon01
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Kapp

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Jul 25, 2025

West Side Garage, INC. responded

Thank you for your review! We're thrilled to hear that Jeff and Gene provided exceptional help with your vehicles at West Side GM of Berlin. We appreciate your feedback and hope to see you again soon! West Side GM Team (920) 361-5100

July 22, 2025

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Employee Rating

I needed a license plate bracket installed. It done in a very short amount of time, which I appreciated. More

by grtgma112082
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Workmanship
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Recommend Dealer
Yes
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Jul 22, 2025

West Side Garage, INC. responded

Thank you for your feedback! We are happy to know that we could install your license plate bracket quickly and efficiently. At West Side GM of Berlin, we strive to provide prompt service to all our customers. We look forward to assisting you on your next visit. West Side GM Team (920) 361-5100

July 22, 2025

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They are great can't say enough they work with i was out of state they took care of my truck More

by bcoastie35
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Recommend Dealer
Yes
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Jul 22, 2025

West Side Garage, INC. responded

Thank you for your review! We're glad to hear you had a great experience with West Side GM of Berlin, even from out of state. It's our pleasure to take care of your truck and ensure everything runs smoothly. We look forward to assisting you again. West Side GM Team (920) 361-5100

July 15, 2025

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Employee Rating

They were polite and courteous, and did things as requested on my service as I asked for a few additional items to be done that are not part of a regular service More

by Navajo334
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Hogan, Jeff Kapp

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Jul 15, 2025

West Side Garage, INC. responded

Thank you! We greatly appreciate your feedback about our team at West Side GM of Berlin. It's great to hear that we could accommodate your additional service requests and provide a courteous experience. We look forward to assisting you on your next visit. West Side GM Team (920) 361-5100

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