General Sales

Purchased a Tesla Model 3 on 12/6/2025. Was told that they will call me the next business day in order to tell me the date the car will be shipped. I called numerous times only for the sale Was told that they will call me the next business day in order to tell me the date the car will be shipped. I called numerous times only for the sales team to tell me that the car cannot be shipped because it needs new tires. Was told that they will call me on Wednesday. They did not call me Wednesday after I had tried numerous times to contact the sales person who sold me the car. The energy shifted tremendously from them wanting me to buy the car and now me actually wanting my car that I rightfully purchased. Ridiculous. Today is Thursday and I have asked to speak with the manager all morning and they keep saying he will call me back. This will be the third car I have purchased out of state and highly recommended that you do not purchase a vehicle here. Very unprofessional and very stressful. More

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Exceptional Customer Service from Bobby Berry and the Alpha Automobile Dealership Team! I recently purchased my Tesla from Alpha Automobile Dealership, and I have to say — the experience was absolute Alpha Automobile Dealership Team! I recently purchased my Tesla from Alpha Automobile Dealership, and I have to say — the experience was absolutely outstanding. From start to finish, Bobby went above and beyond to make the process smooth and stress-free. Even though my car wasn’t ready on the scheduled pickup day, Bobby quickly arranged a loaner vehicle so I wouldn’t be inconvenienced. He consistently kept me updated on the progress of my car and made sure everything was ready for me as soon as possible. His professionalism, communication, and genuine care for customers truly stood out. I drove all the way from Maryland to Fredericksburg to buy this car, and it was completely worth the trip. The level of customer service I received from Bobby and the entire Alpha team was the best I’ve ever experienced at any dealership. Without a doubt, I would gladly make the same trip again for my next vehicle purchase. Highly recommend Bobby and the Alpha Automobile Dealership to anyone looking for top-notch service and a great buying experience More

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dishonest, Shady, added more on to paperwork after I left.. stay away.. vin number not even registered at the mva. left.. stay away.. vin number not even registered at the mva. More

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Very professional, knows product extremely well, made process very smooth, will work with in future 👍🏼 process very smooth, will work with in future 👍🏼 More

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BEWARE: extortion tactics. Made a deal via FaceTime. When I arrived they orchestrated a play on the value of my trade-in. When I proved with dealer receipts, the work had been Made a deal via FaceTime. When I arrived they orchestrated a play on the value of my trade-in. When I proved with dealer receipts, the work had been completed they continued the renegotiation of our agreement. DO NOT TRAVEL— they will attempt renegotiation if they believe you are invested in the deal. Deceitful people. More

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I purchased my first Tesla, Our salesperson Mr. Wali did a fantastic job! Highly recommend purchasing your next vehicle here! Wali did a fantastic job! Highly recommend purchasing your next vehicle here! More

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Just picked up a Tesla Model 3 for my wife and couldn’t be happier with the experience. Eddie, David, and Nas were all awesome, super helpful and made the whole process smooth. Got a great deal and solid p be happier with the experience. Eddie, David, and Nas were all awesome, super helpful and made the whole process smooth. Got a great deal and solid pricing. Definitely recommend checking them out!!!! More

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Great service made a good deal in a nice car at a very reasonable price reasonable price More

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False advertisement, looked online for Tesla Model Y saw on there website one I liked it was advertised retail $32,000 or One time payment $26,000. So went to the dealership in Fredericksburg, VA test drov on there website one I liked it was advertised retail $32,000 or One time payment $26,000. So went to the dealership in Fredericksburg, VA test drove the car liked it asked a lot of questions about the car since its new to me they were great answering those questions. They asked if I would be Financing or paying cash. I confirmed that the car is $32,000 if I financed and if I paid cash it was $26,000 they said yes. I said I'd like to pay cash and would like to see if they could do better on that price or at least throw in a mobile charger. After going and crunching the numbers with the sales manager they came back and said the cash price was $32,000. Naturally I disagreed because the cash price on their website and from the sales person was at $26,000. Clearly this was a bait and switch tactic that cost me 3 hours of my time and a lot of frustration for me. This is crazy that they Falsely advertise to get people in the door then not honor said price. I will be reaching out to the Motor Vehicle Dealer Board over this. These car dealers cant just be playing games like this. More

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Steven was great with my customer service and great and was awesome with me finding the car I wanted was awesome with me finding the car I wanted More

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