Geneva Carr | Page 13

Great attention to costumers. A Hundred percent satisfied. I trust in Locket, everything was okay with the purchase and I received the car perfectly clean. satisfied. I trust in Locket, everything was okay with the purchase and I received the car perfectly clean. More

by ingsrm Verified Customer Verified Customer

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Have an issue with my vehicle. Told part was not going to be in for 2 weeks. Inquired after 2 weeks and was told they have no idea when part would be in but car was safe to drive. Asked to speak to the to be in for 2 weeks. Inquired after 2 weeks and was told they have no idea when part would be in but car was safe to drive. Asked to speak to the Manager who did not speak to me and was told Atlases have this problem and they don’t know why. Talked to my salesperson who told me they would find out what was going on and call me, never got a return call. Decided I did not want to continue dealing with issues with the car 3 months after leasing and getting no answers so traded it in. More

by Reyne1 Verified Customer Verified Customer

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Great sales and service team. Painfully slow transaction purchasing a vehicle due to only one finance person. I don't like the recondition fee plus a document fee. Please just give me the price! purchasing a vehicle due to only one finance person. I don't like the recondition fee plus a document fee. Please just give me the price! More

by MRTLFSR Verified Customer Verified Customer

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I had just had a bad experience with a few other dealers and well I should have known to go to Lokey first, this will be my 3rd purchase with. Loved working under no pressure, not treated like I was stupid. and well I should have known to go to Lokey first, this will be my 3rd purchase with. Loved working under no pressure, not treated like I was stupid. Geneva and AJ were great to work with More

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Great customer service. Everyone was very friendly and helpful. I would like to thank The Dream Team, Geneva, Phil, and AJ, who worked tireless in helping my husband and I get the vehicle we wanted. helpful. I would like to thank The Dream Team, Geneva, Phil, and AJ, who worked tireless in helping my husband and I get the vehicle we wanted. More

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I was in the market for a new car for my son and had previously worked with Geneva, so I gave her a call to let her work her magic again. Geneva was instrumental in helping us find a car with the optio previously worked with Geneva, so I gave her a call to let her work her magic again. Geneva was instrumental in helping us find a car with the options we were looking for at a fantastic price. Her knowledge of each vehicle and available options is incredible and really made the selection process extremely easy. The next time I'm in the market for another Volkswagen, I will be going back to Lokey because of the Geneva's commitment to providing the best customer experience. More

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Great customer service by sales person Geneva even on her day off. Thank you for great service by there stop the team even on a Sunday evening. day off. Thank you for great service by there stop the team even on a Sunday evening. More

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Key to Lokey's appeal is the quality of the team. Whoever does the hiring knows what they are doing. Geneva is a prime example of the professionalism and engagement you will find here. I was immediately put does the hiring knows what they are doing. Geneva is a prime example of the professionalism and engagement you will find here. I was immediately put at ease by her enthusiasm and sense of humor. Her passion for VW and her line of work is infectious. As a fellow enthusiast and true believer making his 8th VW purchase, it made for great conversation. As I was handed off to other departments to complete the sales process, she stayed in the foreground, making sure everything was going well and that I understood the status and details of the next steps. I could not be happier or have more peace of mind with the sale, thanks to Geneva and the Lokey team. More

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They did nothing on my front left suspension the loud noise is still there. They did not fix the bubble paint in my roof even if it's still has warranty. I had to call for Volkswagen of America to ask i noise is still there. They did not fix the bubble paint in my roof even if it's still has warranty. I had to call for Volkswagen of America to ask if why they don’t wanna fix the paint? More

by sherwinmanalo2 Verified Customer Verified Customer

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I went in with a trade and came out with the car I wanted and love. The sales person and financial person made everything easy. and love. The sales person and financial person made everything easy. More

by alicekidd Verified Customer Verified Customer

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