Geneva Carr | Page 12

The staff is very nice , but the service is not so good, i brought my car in for a service and a complimentary car wash . Im not sure what is included in the complimentary car wash but the inside of my car i brought my car in for a service and a complimentary car wash . Im not sure what is included in the complimentary car wash but the inside of my car was not touched and the outside was left dirty , they did not even do so little as to clean the windows . Everything was still dirty and it looked the same way i dropped it off More

by d16carmen Verified Customer Verified Customer

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I always choose to have my leased Jetta serviced at Lokey. The entire staff is courteous and friendly and at the same time very professional. Top notch service Lokey. The entire staff is courteous and friendly and at the same time very professional. Top notch service More

by Craft07mom Verified Customer Verified Customer

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Called the dealer that morning , that same afternoon drove off with VW Passat TDI . Encountered Geneva being the salesperson, and your team that was mostly excellent at all levels. drove off with VW Passat TDI . Encountered Geneva being the salesperson, and your team that was mostly excellent at all levels. More

by srqdxb Verified Customer Verified Customer

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A Terrific team, Exceptional in genuine overall Knowledge & Kindness to 'the customer. Respectfully g MacKinnon Including Robert Shuggs (sp) PS And must include above All, Thank you, Father for this Ble & Kindness to 'the customer. Respectfully g MacKinnon Including Robert Shuggs (sp) PS And must include above All, Thank you, Father for this Blessing!!! More

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The service team at Lokey VW is top notch. I drive quite a bit so I am there frequently for routine services. They always get me in on time and provide fairly accurate time estimates as to when the service a bit so I am there frequently for routine services. They always get me in on time and provide fairly accurate time estimates as to when the service will be completed. there have been some staff and management changes throughout the facility over the past several months but they haven’t skipped a beat on customer service. More

by Schutzy Verified Customer Verified Customer

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Found what we were looking for and salesman very friendly. Didn’t try to pressure us into buying and didn’t push to something we weren’t interested in. friendly. Didn’t try to pressure us into buying and didn’t push to something we weren’t interested in. More

by theglovers2 Verified Customer Verified Customer

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Great attention to costumers. A Hundred percent satisfied. I trust in Locket, everything was okay with the purchase and I received the car perfectly clean. satisfied. I trust in Locket, everything was okay with the purchase and I received the car perfectly clean. More

by ingsrm Verified Customer Verified Customer

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Have an issue with my vehicle. Told part was not going to be in for 2 weeks. Inquired after 2 weeks and was told they have no idea when part would be in but car was safe to drive. Asked to speak to the to be in for 2 weeks. Inquired after 2 weeks and was told they have no idea when part would be in but car was safe to drive. Asked to speak to the Manager who did not speak to me and was told Atlases have this problem and they don’t know why. Talked to my salesperson who told me they would find out what was going on and call me, never got a return call. Decided I did not want to continue dealing with issues with the car 3 months after leasing and getting no answers so traded it in. More

by Reyne1 Verified Customer Verified Customer

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Great sales and service team. Painfully slow transaction purchasing a vehicle due to only one finance person. I don't like the recondition fee plus a document fee. Please just give me the price! purchasing a vehicle due to only one finance person. I don't like the recondition fee plus a document fee. Please just give me the price! More

by MRTLFSR Verified Customer Verified Customer

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I had just had a bad experience with a few other dealers and well I should have known to go to Lokey first, this will be my 3rd purchase with. Loved working under no pressure, not treated like I was stupid. and well I should have known to go to Lokey first, this will be my 3rd purchase with. Loved working under no pressure, not treated like I was stupid. Geneva and AJ were great to work with More

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