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Genna Panaroni
Genna Panaroni at Executive Honda

Genna Panaroni | Page 38

Service Advisor

Executive Honda

1194 N Colony Rd
Wallingford, CT 06492

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4.9
399 Reviews
4.9

399 Reviews

Write a Review

399 Reviews of Genna Panaroni

September 09, 2023

Dealership Rating
Employee Rating

Friendly staff. Great booking process with convenient times. A little expensive for services.Appreciate car wash voucher. More

by Callahan104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Hocking

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Sep 10, 2023

Executive Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 09, 2023

Dealership Rating
Employee Rating

Easy to do business with. Drive up, personalized service. Transparency in services to be performed. Overall Excellence. More

by B.SERVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 10, 2023

Executive Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Honda, we look forward to having you as one of our valued customers for many more years to come!

September 08, 2023

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Employee Rating

Service department staff are very helpful, kept me well informed and diagnosed and repaired two issues with my catr More

by snd.src
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 10, 2023

Executive Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 08, 2023

Dealership Rating
Employee Rating

Called to reschedule appointment - transferred to person dealing with recalls. Couldn't leave message as voicemail was full - sent email and received no reply. More

by DOSUTTON21
Recommend Dealer
No
Print
Sep 11, 2023

Executive Honda responded

Thank you for your review. We're sorry you didn't have the best experience, and we apologize for the lack of communication. If you wouldn't mind sending us a message with your contact information, we would love the opportunity to turn this around for you. We strive to make sure that all of our customers have a 5-star experience, and it's disappointing to learn that we missed the mark here.

September 07, 2023

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Employee Rating

Quick Efficienct service. The staff is friendly and explains why I need specific things done in a way that makes sense to me. More

by ladyray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Chapman, Sean McMahon

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Sep 08, 2023

Executive Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Honda.

September 06, 2023

Dealership Rating
Employee Rating

Been taking my honda to executive for years and never had a bad experience. Great service department. More

by MVAZQUEZ71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gina Roberts, Chris Guerin, Jay Marin, Sean McMahon, Costas .

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Sep 06, 2023

Executive Honda responded

Thanks for sharing about your experience with Executive Honda. We appreciate your business and hope to see you again soon!

September 05, 2023

Dealership Rating
Employee Rating

They always do a good job! When they are done with my car and I hit the button, it always goes VROOOOM! Which is what I want. More

by NIPIDOC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gina Roberts, Chris Guerin, Jay Marin, Sean McMahon, Costas .

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Sep 06, 2023

Executive Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 05, 2023

Dealership Rating
Employee Rating

Genna, the service manager and staff, were incredibly helpful & efficient in resolving my issue. Thank you! More

by BARDOUJAINPHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan in sales

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Sep 06, 2023

Executive Honda responded

Thank you for the kind words for Genna and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

September 04, 2023

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Employee Rating

I’ve never been disappointed with the work performed by your company. The staff is very professional and courteous . More

by MFORC2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gina Roberts, Sean McMahon

Print
Sep 05, 2023

Executive Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Honda, we look forward to having you as a valued customer for many years to come!

September 03, 2023

Dealership Rating
Employee Rating

Great people and great service every single time I have work done on my car. More

by WILLIAM.CONNOLLY.RB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gina Roberts, Chris Guerin, Jay Marin, Sean McMahon

Print
Sep 05, 2023

Executive Honda responded

Thank you, William, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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