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Genna Panaroni

Overview Reviews (372) Inventory (193)

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Genna Panaroni

Genna Panaroni | Page 4

Service Advisor

Executive Honda

1194 N Colony Rd
Wallingford, CT 06492

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4.9

372 Reviews

Overview Reviews (372) Inventory (193)

4.9

372 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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372 Reviews of Genna Panaroni

March 12, 2026

Dealership Rating

Employee Rating

Great at her job and help me out a lot and she had patience with me when I had a loan when they were working on my car !!! Love herrr patience with me when I had a loan when they were working on my car !!! Love herrr More

by JOELCRUZ16

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Genna Panaroni

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Mar 12, 2026 -

Executive Honda responded

Thank you for letting us know how well Genna supported you during your Honda CR-V service and arranged a loaner while your car was being worked on. We appreciate the five-star rating and your kind words.

March 05, 2026

Dealership Rating

Employee Rating

My experience with Executive Honda service has been excellent. I am confident that my HRV is serviced precisely and that service advisor Genna and technicians are the very best. excellent. I am confident that my HRV is serviced precisely and that service advisor Genna and technicians are the very best. More

by NNPACE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 06, 2026 -

Executive Honda responded

It’s great to hear Genna and our technicians provided precise service for your Honda HR-V. We appreciate your confidence in our team. We look forward to assisting you again.

March 04, 2026

Dealership Rating

Employee Rating

Everyone was very professional and quite knowledgeable! Looking forward to doing business with them again! Looking forward to doing business with them again! More

by PETER.HELENALLISON

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gina Roberts, Chris Guerin, Jay Marin, Sean McMahon, Costas .

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Mar 04, 2026 -

Executive Honda responded

Thank you for the five-star review. We’re pleased our service team delivered professional and knowledgeable care for your Honda CR-V. We look forward to working with you again.

March 03, 2026

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Employee Rating

No issues. Everything went smoothly. Good communication I was informed timely of what needed to be fixed Everything went smoothly. Good communication I was informed timely of what needed to be fixed More

by Christinebrienza

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Genna Panaroni

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Mar 03, 2026 -

Executive Honda responded

It’s great to know that the service on your Honda CR-V went smoothly and that updates were timely. Genna and the service team appreciate your feedback and look forward to assisting you again.

February 25, 2026

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Employee Rating

Always great service. Easy to setup an appointment. Great group of employees in the service department. Easy to setup an appointment. Great group of employees in the service department. More

by MDKOSKO

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Genna Panaroni

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Feb 26, 2026 -

Executive Honda responded

Thank you for sharing your positive experience. We’re glad scheduling your service appointment was easy and that our team provided great support on your Honda.

February 24, 2026

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Employee Rating

on time fast and friendly service waiting room very clean easy to set up appointment easy to set up appointment More

by MICHAELPANICO

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Genna Panaroni

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Feb 24, 2026 -

Executive Honda responded

Thank you for sharing your feedback. We’re glad Genna and our team provided prompt, friendly service, and that you found the waiting room clean and the appointment setup straightforward.

February 24, 2026

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Employee Rating

Genna was pleasant, helpful, and informative. The work was done rather quickly and we were on our way in no time! ?? The work was done rather quickly and we were on our way in no time! ?? More

by CYNDIE_COTE2006

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Genna Panaroni

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Feb 24, 2026 -

Executive Honda responded

We’re glad Genna provided helpful guidance while our team completed your Honda CR-V service swiftly. Thank you for trusting us with your vehicle and we hope it continues to run smoothly. Feel free to reach out for future maintenance.

February 19, 2026

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Genna embodies all of the qualities that define excellent customer service. She is knowledgeable, smart, engaging, supportive, and both a good listener and communicator. customer service. She is knowledgeable, smart, engaging, supportive, and both a good listener and communicator. More

by Marie

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 19, 2026 -

Executive Honda responded

How wonderful to hear that Genna’s expertise and communication made your service visit for your Honda so smooth. We appreciate you sharing your experience and look forward to assisting you again.

February 06, 2026

Dealership Rating

Employee Rating

Excellent customer service and quality work by all employees and the location of the dealership is very convenient. employees and the location of the dealership is very convenient. More

by postalpaul

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gina Roberts, Chris Guerin, Jay Marin, Sean McMahon, Costas .

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Feb 06, 2026 -

Executive Honda responded

We’re happy to hear our team delivered excellent service and quality work on your Honda CR-V Hybrid. It’s great that our location was convenient for you. Thank you for your five-star review and we look forward to helping you again.

February 04, 2026

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Employee Rating

had an amazing experience with the service department! From the moment I walked in, the staff was friendly and knowledgeable. They diagnosed the issue with my vehicle quickly and kept me updated throughou From the moment I walked in, the staff was friendly and knowledgeable. They diagnosed the issue with my vehicle quickly and kept me updated throughout the entire process. More

by Rl

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 04, 2026 -

Executive Honda responded

We appreciate you sharing your experience with our Honda Pilot service. It’s great to hear that Genna and our friendly, knowledgeable team diagnosed the issue promptly while keeping you informed throughout the process. Please reach out if you need any further assistance.

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