Geoff Kelly | Page 36

This is our second time travelling to Kelly Cadillac from Long Island, NY. The quality of service we received from Mr. Kelly and his exceptional team at Kelly Cadillac is incomparable. We have had the honor Long Island, NY. The quality of service we received from Mr. Kelly and his exceptional team at Kelly Cadillac is incomparable. We have had the honor to work with Julie Gardner and Sarah Denton. These ladies know their stuff! There is not a dealership on Long Island nor in the tri state area that can compare to this down to earth family oriented business. I would not hesiate to recommend this dealership to anyone considering purchasing a Cadillac. Thanks to a great team who makes the car buying process a breeze! More

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This was the best car buying experience I ever had in my 73 years.From Geoff Kelly to at rest listed above treated my wife and I with respect and consideration at all times during our purchase . 73 years.From Geoff Kelly to at rest listed above treated my wife and I with respect and consideration at all times during our purchase . More

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From the time my wife and I arrived at Kelly Cadillac until the time we left, every part of our visit was absolutely top notch. I called the dealership on Wednesday and asked to speak with someone in until the time we left, every part of our visit was absolutely top notch. I called the dealership on Wednesday and asked to speak with someone in sales. I was lucky enough to be transferred to Julie Gardner and started to explain a situation that involved a previous car purchase. The scenario and situation that I laid on the table was an absolute mess, but after a few minutes of exchanging details and a few laughs (which were greatly appreciated) Julie, without hesitation, agreed to help me. Julie's enthusiasm and knowledge about the Cadillac brand are outstanding. She is not just there to sell cars. She understands the customers wants and needs, starting with the first step and eventually helping you to reach your goal... the purchase of your dream car. We decided that we wanted to purchase the Escalade on Thursday and before we knew it, Mr. Kelly was on the showroom floor. We were shocked. When you buy a car, how often is it that you get to meet the owner of the dealership??!! He shook our hands, chatted for a few moments, thanked us for our business and cracked a couple jokes. You do not see many class acts like this anymore. Glenn Davis is a finance guru. He is very thorough and if he catches something that could help you out in the end he makes it right. Glenn is very knowledgeable on the warranties, anti-theft, GAP, and all other protection services offered at the dealership. The Escalade was EXTREMELY clean and we got an awesome deal on it. Kelly Cadillac is an outstanding dealership. It is spotless inside and out, they have an awesome inventory, and the crew they have is second to none. Not only is the dealership lucky to have people like Julie, Glenn, and Geoff, but Cadillac is also extremely lucky to have such a great dealership in their system. It is because of this great group of people that we now own our dream truck. Thank you!!! More

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This was my first connection with Kelly Cadillac and I found it a very refreshing expieriuence. I haven't purchased a vehicle since 2005 and expected a pushey pressured sales approach as I have expier found it a very refreshing expieriuence. I haven't purchased a vehicle since 2005 and expected a pushey pressured sales approach as I have expierienced in the past from some other dealerships. On the contrary, from my pre-visit on line contact requesting a quote and trade in expectations I was treated with the utmost courtesy and honest straightforward information. My on-site visit was pre-arranged and my Wife and I were received graciously and treated with the utmost courtesy and a very professional attitude by everyone we came in contact with ( and that was at least 5 people at Kelly including the Owner ). As you know we purchased the Vehicle and were afforded all the promotions that were presented to us consistant with the on-line quote originally stated. I have since returned to have a Glass Coat applied to the Cadillac and again met with courtesy and a feeling of 'special treatment' by the Service Personnel and others un-named throughout the dealership. That is why I rated Kelly as I Have. Chuck Jackwood More

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The customer service I experienced at Kelly Cadillac was second to none! I would highly recommend Julie Gardner and her team at Kelly Cadillac for a new car purchase. Julie went above and beyond my expect second to none! I would highly recommend Julie Gardner and her team at Kelly Cadillac for a new car purchase. Julie went above and beyond my expectations. Her responsiveness, vehicle knowledge and level of customer care are excellent. Everyone I dealt with at Kelly Cadillac was professional, friendly and down to earth. I have purchased other luxury brands in the past and none come close to the service I received at Kelly Cadillac. More

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This was the most streamlined car purchase I have ever made. My salesman was Howard and he was very knowledgeable about the vehicle. We discussed the vehicle as we took it for a test drive on various r made. My salesman was Howard and he was very knowledgeable about the vehicle. We discussed the vehicle as we took it for a test drive on various road surfaces. After the test drive, we sat down to discuss price and concluded the deal very quickly. After spending some time with Sarah signing the papers, we had a brief hello from Geoff, the owner, expressing his thanks for my purchase and offering a complimentary gift. When the purchase was completed, Howard detailed the car for me and I drove off into the sunset a very happy person. If you're considering a Cadillac, I highly recommend Kelly Cadillac for your consideration. More

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Top Tier Dealer, This was by far the best car purchasing experience I have ever experienced, Customer satisfaction well exceeded expectations. I will be recommending Kelly Cadillac to all my friends and or experience I have ever experienced, Customer satisfaction well exceeded expectations. I will be recommending Kelly Cadillac to all my friends and or clients regardless if they are in the market for a new car or not. Kelly Cadillac is not the typical "look at the monkey, now sign here" dealer, I was made to feel that I was from start to finish important, and not just a quota. I was impressed from the hand shake and a "Thank you for coming in" from Geoff Kelly upon my initial visit to Mrs. Kelly holding my 4 month old son, speaks volumes about the class and professionalism on their behalf. If you are reading this and considering a purchase through Kelly, I highly recommend visiting their showroom and experience the welcoming that I did, you will not regret it. Thank you Mr. & Mrs Kelly and more importantly "Thank you Marc", You were the major reason we decided to move forward with our purchase with Kelly Cadillac. Thanks again Bryan More

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It's unfortunate the ratings end at great. We would have to rate our experience as outstanding, on all levels. Howard, was our sales agent, he was beyond great. We traveled three hours to Lancaster have to rate our experience as outstanding, on all levels. Howard, was our sales agent, he was beyond great. We traveled three hours to Lancaster after seeing the car, in an online ad. We did think twice about driving that far to see a car, but we did, none the less. Our experience exceeded professionalism on every level. The treatment we received was above and beyond expectations, with total sincerity. We would travel back to purchase another car when the time comes without hesitation. I would recommend Kelly Cadillac to anyone we know. If you doubt this review, just stop in and try to prove us wrong. We have been purchasing cars for a long time this was the best, ever! More

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We purchased 2013 Platinum Escalade. The sales and service team at Kelly are amazing. They have exceeded our expectations in every aspect of our previous purchase, service, and recent purchase. service team at Kelly are amazing. They have exceeded our expectations in every aspect of our previous purchase, service, and recent purchase. More

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Never thought of buying a Cadillac until I arrived on the lot to look at another model for possible purchase. Salesman was friendly and well informed. Showed me the model that I was looking for but also ques lot to look at another model for possible purchase. Salesman was friendly and well informed. Showed me the model that I was looking for but also questioned my needs. When these were related he guided me toward a number of different options including the SRX. Great vehicle and tho it was used it certainly was well maintained and showed well. After a test drive of a couple of cars and talking with the salesman and owner the SRX was mine. I feel that I bought a great car and got a great deal. Will certainly come back in the future More

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