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Geoffrey Root
Geoffrey Root | Page 4
GM/Managing Partner
Ford of Cookeville
1600 Interstate Drive
Cookeville, TN 38501
55 Reviews
Dealership Experience
13 yrs, 2 mos
Industry Experience
21 yrs, 4 mos
Languages Spoken
English
55 Reviews
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55 Reviews of Geoffrey Root
December 18, 2019
The service work was fine JoAnn Strainer assisted with the scheduling of the date and time I was to bring the vehicle in, the warranty work was completed to my satisfaction. JoAnn Strainer assisted with the scheduling of the date and time I was to bring the vehicle in, the warranty work was completed to my satisfaction. More
by rfmlsachs
Other Employees Tagged: Christina Root
November 02, 2019
service department is horrible, tech's are sloppy, will not take your side when it comes to getting stuff fixed threw ford , read some other reveiws there are a few that state how you have to fight with th not take your side when it comes to getting stuff fixed threw ford , read some other reveiws there are a few that state how you have to fight with them to get warranty work done. go somewhere else this was my last time going there.The truck I bought has many issues, been fighting with ford for a few month to buy the truck back.dealership should step up and buy the truck back from me. More
by fxrman
Other Employees Tagged: Brandon Farley, Racheal Tazelaar
September 04, 2019
My Review We were very pleased with our salesman and the manager/owner. They went out of their way to find us the car we were looking for. We were very pleased with our salesman and the manager/owner. They went out of their way to find us the car we were looking for. More
by bob bennett
Other Employees Tagged: Reed, Stephen
August 22, 2019
Service department is amazing! This dealership continues to knock it out of the park. The service department was incredible. They had me in and out in less than one hour, and I didn This dealership continues to knock it out of the park. The service department was incredible. They had me in and out in less than one hour, and I didn’t even have an appointment! The team they’re communicated with me every single step of the way as they fixed the issue for me. More
by Zach B
Other Employees Tagged: Christina Root
August 07, 2019
Great service and great people! Whenever I need service or repairs I’m treated fairly and professionally . I love my truck and I take exceptional care of it. The folks at Cookeville Whenever I need service or repairs I’m treated fairly and professionally . I love my truck and I take exceptional care of it. The folks at Cookeville Ford help me to maintain my investment. More
by BrianandJen
Other Employees Tagged: Mike Cox, Lynn Jared Greg Copley Casey Loftis
July 21, 2019
Enjoyable purchase I was happy they had what I was looking for. I wanted a certain color and they had it in stock. the rest was easy. They worked hard to get what I thou I was happy they had what I was looking for. I wanted a certain color and they had it in stock. the rest was easy. They worked hard to get what I thought was a great price. I really enjoyed driving the Ranger home. Thanks Guys More
by Sonny
Other Employees Tagged: Michael Williams
June 28, 2019
A PLUS Experience, As Always! Yet again FLOC has knocked it out of the park. We were treated wonderfully doing our routine service visit, and we keep finding reasons to appreciate Yet again FLOC has knocked it out of the park. We were treated wonderfully doing our routine service visit, and we keep finding reasons to appreciate the folks that work there! More
by Zach B
Other Employees Tagged: Brandon Farley
June 24, 2019
Regular Service Visit As always the staff are very efficient and courteous and completed my service visit in a timely manner. All the staff at this dealership are very frie As always the staff are very efficient and courteous and completed my service visit in a timely manner. All the staff at this dealership are very friendly and courteous. More
by Carp 5050
Other Employees Tagged: Racheal Tazelaar, Christina Root
June 14, 2019
friendly ,professional, helpful, excellant employers Our experience there was great. Devon and Travis Winston made everything very easy for us. We were very satisfied with their work ethics, friendliness Our experience there was great. Devon and Travis Winston made everything very easy for us. We were very satisfied with their work ethics, friendliness and above all their knowledge. we felt very comfortable and welcomed .Their service was above and beyond . We are loving our new Lincoln and with them teaching us and making sure we felt comfortable enough to drive off the lot was very thoughtful.. More
by pam
Other Employees Tagged: Devan Taylor , Travis Winston 5 stars .does his job very well. vety effecient and kind
May 04, 2019
New F-150 Great experience working with Geoff and Ethan. I ordered a new truck to be built and grateful to Geoff for his suggestions before placing the order. W Great experience working with Geoff and Ethan. I ordered a new truck to be built and grateful to Geoff for his suggestions before placing the order. When the new truck came in, Ethan did a great job in explaining the features of the truck and made sure his availability if I have any questions. More
by Ron
Other Employees Tagged: Ethan Deloach
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