George Andruk | Page 10

Good & Bad, but mostly Average Let me start by saying that this was my first Ford purchase in over 12 years, For the last 12 years my wife and I have purchased 7 new German branded Let me start by saying that this was my first Ford purchase in over 12 years, For the last 12 years my wife and I have purchased 7 new German branded vehicles from local dealerships. I recently sold my 2006 F-150 and needed a replacement. Colonial had some good deals on left over F150's. We corresponded through email and were able to come to terms. I made the 3 hour trip to the dealership from out of state to complete the sales paperwork in person. I was short on time, but it was a quiet day and the folks at Colonial were able to get me finished up and out the door in a timely fashion. Since I was out of state, they offered to deliver the vehicle once it was ready for delivery. Delivery and post-sale is where the Ford experience differs from their European counterparts. Despite the slow day at the dealer, no "Hello" or "Thank You" from any Sales or General Manager. No discounts offered on accessories. Kind of crazy after dropping over $50k....but whatever, have to make money somewhere I guess. Full retail for small items like that after a sale seems a little petty. I will say my sales associate George was very good and very attentive. Nick in Finance is a stand-up guy as well. I bought a new truck but was delivered a vehicle with an open recall, interior rust and exterior blemishes. I accept some responsibility for this as I was naive to assume that the dealer would perform a thorough pre-delivery inspection. I can't remember a time where I purchased a new car and it wasn't 100% when it was received. I received an email asking for feedback on my experience through the Dealer Rater website. Before posting this review I sent an email to the dealer outlining my issues and gave the a few days to at least respond with a "sorry about that, sometimes we miss things..." or a "the reason we delivered your vehicle with an outstanding open recall is......". But, nope - nothing. So, I'll classify this as your typical new car dealership experience. No better, no worse. Just, average. I'll end up getting the issues with my truck addressed locally. Just seems crazy to have to take 1 or 2 days out of my schedule to bring a new truck back to new condition. More

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Best experience at a dealership George was very knowledgeable and made the overall process a smooth one. The whole place had a great atmosphere to it and everyone was very friendly. George was very knowledgeable and made the overall process a smooth one. The whole place had a great atmosphere to it and everyone was very friendly. I have always hated dealerships, but my experience at colonial ford was a good one. More

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Our family just purchased vehicle #15!! George makes the whole process easy and is wonderful to work with! Our family and extended family just purchased vehicle #15 from Colonial! We will George makes the whole process easy and is wonderful to work with! Our family and extended family just purchased vehicle #15 from Colonial! We will definitely be returning for routine service and for any future purchases! More

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George was the best. Very helpful and knowledgeable. George made my car buying expierance a great one. He found the exact car I was looking for in the exact price range I had in mind. I couldn’t ask for George made my car buying expierance a great one. He found the exact car I was looking for in the exact price range I had in mind. I couldn’t ask for anything more. He went above and beyond.. I will definatly be going to him again for my next car. Great and honest guy. Colonial ford is lucky to have him. More

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Excellent experience from beginning to end I've been thinking about buying a Mustang GT for awhile. I drove by Colonial just to look, and possibly drive one, to see if I even liked the car. Col I've been thinking about buying a Mustang GT for awhile. I drove by Colonial just to look, and possibly drive one, to see if I even liked the car. Colonial wasn't opened yet, but George Andruk came out to greet me and my wife. He was wonderful to work with, and let us take 2 different GT's out for a test drive. I went home and thought about it, and came back the following Tuesday and ended up buying a 2016 yellow GT. George was very courteous, and was very fair to me when all was said and done. Now I just have to learn how to use the bonus extras that came with the car. Joe Dziedzic GSM & Sean McCarthy GM were great to work with also. I never expected to buy a car this quickly, the whole transaction went so smoothly. I'd highly recommend George and Colonial Ford. More

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Bought First Car-Great Experience I initially spoke to Dwight who was very kind and helpful. I scheduled a time to come in and meet with a salesman regarding a ford focus hatchback. I I initially spoke to Dwight who was very kind and helpful. I scheduled a time to come in and meet with a salesman regarding a ford focus hatchback. I was greeted by Winston and of course Dwight who were both super nice and quick to assist me. I was paired with George to show me the focus. He was great to work with and it felt like he really wanted us to get the best deal. Today I went to pick up my car, again greeted by Dwight(so welcoming!) and George had my car cleaned and ready for me. He even helped me connect my phone to the cars Bluetooth system! My husband even said that next time he buys a vehicle he wants to come here too! More

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Knew what I wanted and left with the care I came for! I came from RI to see a specific car. Knowledgeable staff, courteous and not pushy. Overall a great experience! I arrived around 12:30 and was driv I came from RI to see a specific car. Knowledgeable staff, courteous and not pushy. Overall a great experience! I arrived around 12:30 and was driving my new "used," car off the lot at 4pm. More

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Professional and friendly Dwight greeted us as soon as we came in the building, and checked in to make sure we were taken care of throughout the whole process. George was very Dwight greeted us as soon as we came in the building, and checked in to make sure we were taken care of throughout the whole process. George was very personable and knowledgable about the car. We didnt feel pressured at any point. Happy with our entire experience at colonial Ford and very happy with my new car. More

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Great service in Plymouth Great people, great product. Do yourself a favor and drive a new Mustang. Hard to put in words how fun and nice that vehicle is. Wish I was 18 all ove Great people, great product. Do yourself a favor and drive a new Mustang. Hard to put in words how fun and nice that vehicle is. Wish I was 18 all over! More

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Great Place to do business! Today I purchased an F-250 from George Andruk. This is the second vehicle my wife and I purchased from Colonial. Her experience last April was so pos Today I purchased an F-250 from George Andruk. This is the second vehicle my wife and I purchased from Colonial. Her experience last April was so positive with an Explorer that I went back last week and put together this deal. This was a no hassle transaction. There were no back and forth to "see if I can get you a better deal with my manager", or "we can't find your trade in keys" kind of games rampant with many dealerships; just logical, reasonable, well explained information to make your car buying decision on. The trade-in value offered was so reasonable I didn't even try to haggle with them, I simply agreed to buy at the numbers presented. Same experience with my interaction with Greg Russell...no hard sell, simple to understand options for after the sale options, and when I declined, he was as friendly and nice as when he was "trying to sell me", even 3 days later. Come to Plymouth, and deal with these guys. You won't be disappointed. More

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