George Castillo
Certified Sales Professional
Big Star Cadillac
18100 Gulf Freeway, Building B
Friendswood, TX 77546
74 Reviews
Write a Review74 Reviews of George Castillo
April 03, 2024
George was incredible from the day we ordered the Escalade. He kept us informed along the way and especially as the build date got closer and delivery was made. He did an exceptional job getting ever Escalade. He kept us informed along the way and especially as the build date got closer and delivery was made. He did an exceptional job getting everything taken care of, incredibly friendly, and very responsive to any texts or phone calls. I will definitely recommend him to anyone looking to purchase a Cadillac. The finance guy could use some feedback though, since my experience with him was less than pleasant. We were paying cash for the vehicle so we did not expect it to take long but he was in a meeting and as it turned out to tell us he was buying his own Escalade at the time. He seemed annoyed that my 2 year old daughter was cranky but that was because we waited so long to see him. Overall I am still happy about the overall experience all because of George and his personality and willingness to help. More
Other Employees Tagged: Keith Mujica
March 31, 2024
One of the best I have ever been to. Everybody is so nice we were in and out just like that I will recommend you guys to everybody that I know. Please, y’all buy a Cadillac from Big Star Everybody is so nice we were in and out just like that I will recommend you guys to everybody that I know. Please, y’all buy a Cadillac from Big Star More
Other Employees Tagged: Phillip Connor
March 30, 2024
I had a great experience. Everyone I dealt with went above and beyond my expectations. Everyone I dealt with went above and beyond my expectations. More
Other Employees Tagged: Ruben Cauton, Kelly Wilson
February 18, 2024
George was awesome and a great salesman. I appreciate his attention to detail and putting me at ease with the car purchasing experience. Mike Pierce had to get involved at one point due to a I appreciate his attention to detail and putting me at ease with the car purchasing experience. Mike Pierce had to get involved at one point due to a finance issue and he worked things out for me so that I was satisfied. I’m grateful for the work that he, Keith, and Kelly put in to my deal. Things changed with adding my trade and all of these men went to work to make things happen for me. I’m grateful and pleased with Big Star. Even the receptionist was kind and friendly and calming when I was frustrated in the wait period. Again, a huge shout out to George which is the reason I bought at this dealership. A continuous gratitude to all the other staff making things work out to finalize the deal. More
Other Employees Tagged: Mike Pierce, Keith Mujica, Kelly Wilson
January 29, 2024
The service department is very easy to deal with, and offer a streamlined vehicle service process to take all stress off customer. offer a streamlined vehicle service process to take all stress off customer. More
Other Employees Tagged: Karah Gonzales
December 01, 2023
very pleased with the service I received from George and GM Ruben. They were very accommodating and accessible. GM Ruben. They were very accommodating and accessible. More
Other Employees Tagged: Keith Mujica, Ruben Cauton
October 02, 2023
My salesman was amazing. I am happy with my new caddie. Thank you Big Star! I am happy with my new caddie. Thank you Big Star! More
Other Employees Tagged: Iriam Diaz, Kevin Sonnier, Ainsley Roark