Very unprofessional and rude place.
The service is horrible, you treated better at the Toyota dealership. The lady at the front desk refuses to give her name. If you ask to speak with
The service is horrible, you treated better at the Toyota dealership. The lady at the front desk refuses to give her name. If you ask to speak with the manager they just ignore you. I purchased a vehicle over a month ago and still waiting for registration. I asked the sale person about the status of the registration but he never replied, I even visited the dealership but unfortunately nobody wants to take responsibility or talk to you. Forced to drive with expired registration. Very damaging for the brand. If you have a choice purchase a vehicle at the different dealership.
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by xcybex2000
Aug 12, 2025 -
Audi Great Neck responded
Thank you for speaking with me and for sharing your feedback. I apologize for the delay in processing the registration for your new vehicle. The issue has been addressed, and we are working to expedite the process. You should receive your registration within the next few days. If you have any other concerns or need an update, please feel free to reach out to me directly.
Thank you,
Frank Galante
General Manager
Audi Great Neck
Drew , Leo and George .
Top notch ! I would recommend this dealership to anyone looking for an Audi ! Awesome to deal with !
Top notch ! I would recommend this dealership to anyone looking for an Audi ! Awesome to deal with !
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by nsous
Jul 15, 2024 -
Audi Great Neck responded
Thank you for the 5-star review! We’re thrilled to hear that Drew, Leo, and George provided top-notch service. We appreciate your recommendation and look forward to serving you again!
Dealership is clean, my salesperson followed up as
promised when the vehicle arrived and was ready for me at our appointed time in several occasions.
promised when the vehicle arrived and was ready for me at our appointed time in several occasions.
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by kantorandrea
Other Employees Tagged:
Mustafa
Jul 02, 2024 -
Audi Great Neck responded
Thank you for the 5-star review! We’re glad to hear you had a great experience with our clean dealership and prompt follow-up from your salesperson. We appreciate your feedback!
Great service and communication during my visit .
Professional staff with special attention to detail. Resolved all issues. Thank you .
Professional staff with special attention to detail. Resolved all issues. Thank you .
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by Jerome Schmeltz
Service Price Transparency
Other Employees Tagged:
Drew Russo
, , Mustafa Karimbaksh
Dec 18, 2023 -
Audi Great Neck responded
Hi Jerome! Thank you for your kind words and positive feedback. We strive to provide excellent service and attention to detail, so we're delighted to hear that we met your expectations. Thank you for choosing us!
Everyone I came into contact with at Audi Great Neck was
professional, courteous and a pleasure to deal with. A special Thank You to Leo (GM), Jeremy (Service) and George (Sales). This was the most stress
professional, courteous and a pleasure to deal with. A special Thank You to Leo (GM), Jeremy (Service) and George (Sales). This was the most stress free new car purchase I've ever made !!
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by Steve's Review
Other Employees Tagged:
Pierre Abizeid
, Jeremy DeJesus, Leo Menuzzo, Mustapha also gets 5 stars.
Nov 28, 2023 -
Audi Great Neck responded
Hi Steve, we're thrilled to hear that our team provided you with exceptional service and made your car purchase stress-free. We'll be sure to pass along your appreciation to Leo, Jeremy, and George. Enjoy your new Audi!
The entire maintenance team, especially Matt and Grace,
are fantastic to work with. They work hard to listen to the client’s concerns and fully address all issues.
are fantastic to work with. They work hard to listen to the client’s concerns and fully address all issues.
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by bjhoppefree
Service Price Transparency
Other Employees Tagged:
Leo Menuzzo, Matt Weston, Grace Lim
Sep 26, 2023 -
Audi Great Neck responded
Thank you for your kind words and positive feedback. We're glad to hear that Matt and Grace provided exceptional service. We value your satisfaction and look forward to continuing to meet your needs.
Great Dealership, George and Dennis were efficient and
honest. No hidden fees or add on charges like many other dealerships, no surprises.
honest. No hidden fees or add on charges like many other dealerships, no surprises.
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by Andy
Sep 26, 2023 -
Audi Great Neck responded
Hi Andy! Thank you so much for your kind words and for choosing our dealership. We're thrilled to hear that George and Dennis provided you with efficient and honest service. We pride ourselves on transparency and ensuring our customers have a positive experience. We appreciate your feedback!
Christina was very helpful and helped make this
experience as smooth as possible. Thank you!!
experience as smooth as possible. Thank you!!
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by barbiedol51
Service Price Transparency
Jun 28, 2023 -
Audi Great Neck responded
Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!
George is extremely knowledgeable and understanding.
Michael explained everything about the technology of the car.
Michael explained everything about the technology of the car.
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by Nathalie Aujard-Pearson
Jun 14, 2023 -
Audi Great Neck responded
Thank you for your feedback! We're glad to hear that you found the staff at Audi Great Neck to be knowledgeable and helpful in explaining the technology of your car. We appreciate your positive experience and look forward to serving you again in the future.
The service department is top notch.
While they may be busy, your Audi will be in good hands.
While they may be busy, your Audi will be in good hands.
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by Marco
Service Price Transparency
Other Employees Tagged:
Matt Weston
Jun 08, 2023 -
Audi Great Neck responded
Thank you for your feedback on our service department at Audi Great Neck. We're thrilled to hear that our service department is top-notch and that you trust your Audi to be in good hands, even during busy times. Providing high-quality service and ensuring our customers' satisfaction are our top priorities.