George Gigovski | Page 16

This place deserves my novel of a post. As a first time car buyer, the whole experience can make your head spin. With such short notice of needing a car I was panicking. I was curious as to As a first time car buyer, the whole experience can make your head spin. With such short notice of needing a car I was panicking. I was curious as to where I should look to purchase a pre-owned car. With a new future coming up, I knew I had a decent amount of money to spend, but the main factor was looking for something with a low amount of miles that would last me. I was referred that Ray Chevrolet by a friend. I have heard of Ray plenty of times since I live relatively close to the dealership, but have also seen their commercials with the best Chicago Blackhawks players currently. They had some of the best reviews so I decided it was my best option. My first time going there I was a little nervous and did not even test drive anything, I talked to a salesman who knew my friend and he was very professional. He knew what I needed and was willing to work with my which made me feel comfortable. I let him know that I would return soon with my father, since it was my first time. In the time between are scheduled meeting, I looked at other places to explore my option. I went to another dealership a few days and found some cars that interested me as well as test drove some of them. From what I saw, I thought the price was right. The day of my scheduled meeting I went back to the other dealership before going to Ray. Deep inside I felt some sort of guilt, as a test drove the car one more time I just kept thinking about how I possible hurt Ray, who treated me so well. When I sat down to negotiate pricing something was feeling right and I was uncomfortable. The salesman seemed nice, but the price was not right. After running the costs with financing I felt violated. I told them I would be back after I got some food, but I just could not go back. How could some place that seemed so great do that to me, after all the care I gave them. My credit was good, my down payment was good, how could that do that to me? As I left I immediately reminiscenced my time at Ray and I had to go back. When I walked back into Ray, I was greeted in their show room by a 2015 Porsche 911 Turbo S. I remembered how beautiful the place was and continued to feel guilty. However no matter how wrong I was, Ray opened their doors and accepting me. The same sales man I talked to prior, Raymond Jr, was helpful yet once again. He assured that Ray would never treat my like the other dealership would. I was comfortable once again, yet I could sense there was some more qualities of Ray I did not bother to notice before. I noticed the aroma of freshly popped popcorn in the air. It was such a welcoming scent that I could not resist grabbing a bag. Eating this popcorn made me feel as if I was in a high quality IMAX theater, with a perfect level of butter and salt, it was immaculate. That was not all, with out even having to ask, we were brought the most refreshing water from glacier springs. Unlike most places that would have those paper style cone cups, these were bottles that could be easily refilled. I will admit through the lengthy process and finishing the water, I had to make a trip to the bathroom. The bathroom was clean and spacious, even having the most hygienic and efficient hand dryers by Dyson. Back to the important factor, purchasing a car. We looked at the same car I looked at before, as well as a newer model with three times less the mileage. Yes, it was more expensive, but it was certified as well, giving me four free oil changes at any Chevy dealer. When we got the financing offer it was a little higher that I wanted and they knew that. They were able to work with the bank to satisfy my needs. Everyone in the office was happy to come over and greet me in order to make sure I was happy leaving with a car. Everything went so smooth, even down to the detailing before I left. They helped me setup my hands free and OnStar. The last bit that was touching was as I was pulling away, Raymond Jr ran out to shake my hand one more time. The whole experience was more than these words can describe and I think Ray Chevrolet is a place everyone should go to. More

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Great service, once again We have been buyers and service users at Ray's for many years. If anything, service has gotten better. Liz, in service, is the best. Ray and his guys We have been buyers and service users at Ray's for many years. If anything, service has gotten better. Liz, in service, is the best. Ray and his guys are great. More

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2X BUYING 2 CARS AT SAME TIME AT RAY CHEVY This is second time my wife and I have purchased newer cars together at the same time from Ray chevy. I keep coming back to Ray due to George Gigovis This is second time my wife and I have purchased newer cars together at the same time from Ray chevy. I keep coming back to Ray due to George Gigoviski. This time I go to work with Hugo, he was great very friendly and courteous. I have no problems driving out to Fox lake when I live in Lake in the Hills for a great experience. I will continue to do business with Ray Chevy when looking to buy a car. I can truthfully say I hate buying new cars but the team of members, George Gigovski, HugoAyala, Randy Miller, and David Cooper, were great to work with. You can't go wrong going to Ray Chevy for a vehicle!!! More

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3rd time buyer I purchased a used Chevy Avalanche from Ray Chevy back in 2010. I had a great experience with Hugo. Which is why I returned to buy another in 2011. I purchased a used Chevy Avalanche from Ray Chevy back in 2010. I had a great experience with Hugo. Which is why I returned to buy another in 2011. and again last Saturday to buy my third vehicle at Ray Chevy. I asked for Hugo again because He is a great person to deal with and is very knowledgeable about the vehicles he sells. My family and I thank you. Craig More

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Great Experience I just purchased my second vehicle from Ray Chevrolet. I worked with Ray Scarpelli Jr. and he took excellent care of me. Ray spent the time with me I just purchased my second vehicle from Ray Chevrolet. I worked with Ray Scarpelli Jr. and he took excellent care of me. Ray spent the time with me to answer all of my questions and concerns and I never felt pressured. The day after I got the vehicle home, I noticed a couple of issues. I contacted them and Manager George Gigovski told me to bring the truck back in and they would take care of my issues. He wanted me to be happy with my purchase. I brought it back that night and Service Advisor Rob Chavez took it in and gave me a loaner to use while they worked on it. I picked it back up the next day and everything was taken care of and repaired. I am extremely happy with every aspect of my experience from the minute I stepped in the door at Ray Chevrolet. Everyone there treats you like you are part of the family. If you are looking to purchase another vehicle, I would highly recommend Ray Chevrolet. More

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Outstanding! Just bought my third vehicle (Certified Chevy Tahoe) from Ray Chevrolet (previous purchases of used in 97 & new in 99)! Guillermo (Will) Ruiz did an Just bought my third vehicle (Certified Chevy Tahoe) from Ray Chevrolet (previous purchases of used in 97 & new in 99)! Guillermo (Will) Ruiz did an amazing job with his expertise; he answered all my questions and was very helpful throughout the whole process, making my third vehicle purchase a breeze! Thank you and I will always recommend Ray Chevrolet! More

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The salesmen are the reason to go here. First off Yes, There is a vast lot full of quality used and new vehicles here but the true heros are the salesmen. I have bought every car I have ever First off Yes, There is a vast lot full of quality used and new vehicles here but the true heros are the salesmen. I have bought every car I have ever owned from Ray Chevy and the customer service gets better every time. Just purchased my second car from John Lesniak at the dealership and he has himself a lifetime customer. John was very good at identifying our vehicle needs as well as getting us in what we like. Fast curios service always wins me over and John was it. Thanks John and Ray Chevy. More

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Pleasant and Enjoyable Our Sales Person Alec Thatcher, was very pleasant to work with. He was not pushy al all but was there to answer all of our questions. Our Sales Person Alec Thatcher, was very pleasant to work with. He was not pushy al all but was there to answer all of our questions. More

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They treated us good. Decent service over all I give these guys 3 stars. Reason being because they were not willing to negotiate not one dime even though it was a used car and the remote key did n I give these guys 3 stars. Reason being because they were not willing to negotiate not one dime even though it was a used car and the remote key did not work; as advertised on their website. The account manager David Cooper never got back to me. The process took longer than expected. My sells guy Ray Jr. was very polite but would slam the car door way to hard. Over all decent service. More

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Fantastic! I bought the car of my dreams, and the dealership and their wonderful employees made it happen! I have my other car serviced there as well. Very sa I bought the car of my dreams, and the dealership and their wonderful employees made it happen! I have my other car serviced there as well. Very satisfied customer here! More

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