Liz Frohling
Liz Frohling at Ray Chevrolet

Liz Frohling

Service Manager

Ray Chevrolet

39 U.S. 12
Fox Lake, IL 60020

4.5
208 Reviews
4.5

208 Reviews

Write a Review

208 Reviews of Liz Frohling

August 14, 2026

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The Service Department was very accommodating with my needs and kept me in the loop with great communication from start to finish. More

by rouley09
Service Price Transparency
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Recommend Dealer
Yes
Aug 14, 2026

Ray Chevrolet responded

We’re glad our team could keep you informed throughout the service on your Chrysler 300. Knowing that our communication and accommodating approach met your needs means a lot to us. Ray Scarpelli 3 ray3@rays-cars.com

August 04, 2026

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Very knowledgeable and capable of fixing your car. Tree fell on my car, shifted the hood, knocked out my airbag system. They ordered the part and fixed it in an hour or so.l will return to them if nee More

by cApochino87
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Recommend Dealer
Yes

Other Employees Tagged: Tom

Aug 04, 2026

Ray Chevrolet responded

Your note about how quickly we secured the airbag part and restored your Chevrolet Spark is truly gratifying. We’re pleased Liz on the phone and our service reps on the floor could turn a difficult repair into a hassle-free experience. Hearing you’d return to our service department for future needs means a lot to us. Ray Scarpelli 3 ray3@rays-cars.com

July 26, 2026

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Service department needs a complete overhaul. Takes multiple times to the service department to get issues corrected. Sloppy More

by russellsmith4trustee
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Recommend Dealer
No
Jul 30, 2026

Ray Chevrolet responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please reach out to our General Manager, George.

July 06, 2026

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I really appreciate Nick and the service that was provided while my vehicle was at Ray Chevrolet. More

by jeremiahhall2
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Recommend Dealer
Yes
Jul 06, 2026

Ray Chevrolet responded

We’re delighted our service team provided attentive support while your Chevrolet was in our care. Thank you for sharing your positive feedback. Ray Scarpelli 3 ray3@rays-cars.com

June 28, 2026

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They are always professional and take care of the customer. I recommend them to my friends and other companies that I work with. More

by KRUEGERS.PJ
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Recommend Dealer
Yes
Jun 28, 2026

Ray Chevrolet responded

It’s great to know our team’s professionalism and customer care stood out for you. We appreciate you recommending us to friends and business colleagues. Thank you for trusting us with your Land Rover Range Rover and we look forward to your next visit. Ray Scarpelli 3 ray3@rays-cars.com

June 19, 2026

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As always Kyle is very attentive to the job at hand. he keeps me informed as to the progress of my vehicle.i never have a problem.it never is at Ray.this is my 7 th car I bought from Ray.i have no reason More

by waynemodica
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Recommend Dealer
Yes

Other Employees Tagged: Kyle Miller

Jun 19, 2026

Ray Chevrolet responded

We’re pleased that Kyle’s attentive updates kept your Chevrolet Malibu service running smoothly. Your loyalty as a seventh-time Chevrolet buyer means a great deal to us. Thank you for trusting us again. Ray Scarpelli 3 ray3@rays-cars.com

June 16, 2026

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Ray Chevrolet always provides top notch service. My nine year old vehicle feels as new as it was when I purchased it from Ray Chevrolet. More

by Impala Premier 17
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Recommend Dealer
Yes
Jun 16, 2026

Ray Chevrolet responded

We’re delighted to hear our service left your nine-year-old Impala feeling like it just rolled off the lot. Thank you for your five-star review and for trusting us to keep your Chevrolet running at its best. Ray Scarpelli 3 ray3@rays-cars.com

June 11, 2026

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Not good, had truck for 4 days issue still not resolved. Won't be going back, not sure what has happened to this dealership. More

by Imafenceman
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Recommend Dealer
No
Jun 17, 2026

Ray Chevrolet responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Please reach out to our General Manager, George.

June 09, 2026

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Great dealership enjoy getting my new automobiles there nice people in sales and service and financing departments also have great selection of vehicles I would definitely recommend any one to buy a vehicl More

by BARRETTTIM907
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Recommend Dealer
Yes
Jun 09, 2026

Ray Chevrolet responded

Thank you for trusting us with your Chevrolet Equinox service and new vehicle purchases. We’re glad our sales, service and finance teams delivered a positive experience and that our lineup met your needs. We appreciate your recommendation and look forward to your next visit. Ray Scarpelli 3 ray3@rays-cars.com

June 05, 2026

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Always easy getting maintenance done at Ray’s. TJ Burke took care of the work and kept me informed. We’ve been customers fr over 30 years. Highly recommend Ray Chevy. More

by BANASE
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Recommend Dealer
Yes
Jun 05, 2026

Ray Chevrolet responded

Thank you for entrusting us with maintenance on your Chevrolet Blazer for over 30 years. We’re glad Tj kept you informed and made the process easy. Your recommendation means a lot, and we look forward to your next visit. Ray Scarpelli 3 ray3@rays-cars.com

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