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Liz Frohling
Liz Frohling at Ray Chevrolet

Liz Frohling

Service Manager

Ray Chevrolet

39 U.S. 12
Fox Lake, IL 60020

4.5
212 Reviews
4.5

212 Reviews

Write a Review

212 Reviews of Liz Frohling

September 06, 2026

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Employee Rating

This is the only place I bring all my cars . Best place ever. Thank you More

by MARCOMBFRANK
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jessica Holland, Kyle Miller, Luis Rivera, Chris Freibauer, TJ Burke

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Sep 06, 2026

Ray Chevrolet responded

Knowing that you trust us with all your vehicles means a lot to our service department. We appreciate your loyalty and look forward to servicing your Chevrolet Equinox again. Ray Scarpelli 3 ray3@rays-cars.com

September 02, 2026

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all service members r excellent always explained any service need and discounts that would benefit me More

by johnl050
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Holland, Kyle Miller, Luis Rivera, Chris Freibauer, TJ Burke

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Sep 02, 2026

Ray Chevrolet responded

We’re glad our service team could walk you through the necessary work and available discounts for your Chevrolet Blazer. Knowing those explanations were clear and helpful means a lot to us. Ray Scarpelli 3 ray3@rays-cars.com

September 01, 2026

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I've been going to Ray Chevrolet since 1994. 1 reason, the Service Dept is second to none!! Kyle takes care of me every time and I know the work is being done right. More

by WINTERRULES03
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Miller

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Sep 01, 2026

Ray Chevrolet responded

Since 1994, your loyalty and five-star rating mean a great deal to our service department. Kyle is happy to care for your Chevrolet Silverado 2500 on every visit and ensure each job is done right. Ray Scarpelli 3 ray3@rays-cars.com

August 20, 2026

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Great communication very professional very informative great scheduling dept ! On time repairs ! Quality work! Thanks More

by JEFFRO815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Holland, Kyle Miller, Luis Rivera, Chris Freibauer, TJ Burke

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Aug 21, 2026

Ray Chevrolet responded

Clear communication is at the heart of how our service department operates. Knowing that our scheduling team kept your Silverado 1500 repairs on time and delivered quality work is rewarding, and we appreciate your kind words. Ray Scarpelli 3 ray3@rays-cars.com

August 14, 2026

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The Service Department was very accommodating with my needs and kept me in the loop with great communication from start to finish. More

by rouley09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 14, 2026

Ray Chevrolet responded

We’re glad our team could keep you informed throughout the service on your Chrysler 300. Knowing that our communication and accommodating approach met your needs means a lot to us. Ray Scarpelli 3 ray3@rays-cars.com

August 04, 2026

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Very knowledgeable and capable of fixing your car. Tree fell on my car, shifted the hood, knocked out my airbag system. They ordered the part and fixed it in an hour or so.l will return to them if nee More

by cApochino87
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom

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Aug 04, 2026

Ray Chevrolet responded

Your note about how quickly we secured the airbag part and restored your Chevrolet Spark is truly gratifying. We’re pleased Liz on the phone and our service reps on the floor could turn a difficult repair into a hassle-free experience. Hearing you’d return to our service department for future needs means a lot to us. Ray Scarpelli 3 ray3@rays-cars.com

July 26, 2026

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Service department needs a complete overhaul. Takes multiple times to the service department to get issues corrected. Sloppy More

by russellsmith4trustee
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Workmanship
Service Time
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Recommend Dealer
No
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Jul 30, 2026

Ray Chevrolet responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please reach out to our General Manager, George.

July 06, 2026

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I really appreciate Nick and the service that was provided while my vehicle was at Ray Chevrolet. More

by jeremiahhall2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Oliver Gigovski, Ryan Borke, Cody Gonzales , Nick

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Jul 06, 2026

Ray Chevrolet responded

We’re delighted our service team provided attentive support while your Chevrolet was in our care. Thank you for sharing your positive feedback. Ray Scarpelli 3 ray3@rays-cars.com

June 28, 2026

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They are always professional and take care of the customer. I recommend them to my friends and other companies that I work with. More

by KRUEGERS.PJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Holland, Kyle Miller, Luis Rivera, Chris Freibauer, TJ Burke, Ray Scarpelli III

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Jun 28, 2026

Ray Chevrolet responded

It’s great to know our team’s professionalism and customer care stood out for you. We appreciate you recommending us to friends and business colleagues. Thank you for trusting us with your Land Rover Range Rover and we look forward to your next visit. Ray Scarpelli 3 ray3@rays-cars.com

June 19, 2026

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Employee Rating

As always Kyle is very attentive to the job at hand. he keeps me informed as to the progress of my vehicle.i never have a problem.it never is at Ray.this is my 7 th car I bought from Ray.i have no reason More

by waynemodica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Miller

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Jun 19, 2026

Ray Chevrolet responded

We’re pleased that Kyle’s attentive updates kept your Chevrolet Malibu service running smoothly. Your loyalty as a seventh-time Chevrolet buyer means a great deal to us. Thank you for trusting us again. Ray Scarpelli 3 ray3@rays-cars.com

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