"Service Department Are Lying Shysters "
I was a loyal Bell Honda customer for 17 years, having purchased 4 new Honda vehicles from them and giving them 100% of my service work. However, I will NEVER do business with them again! STAY AWAY from their service department! Their service reps and service manager routinely lie about un-needed repairs, and I have caught them recently stating that I needed a new battery, which was a lie since I had the battery re-tested by three different auto service departments and it is fine.
Then, George, the service manager verbally gave me an "out the door" price for replacing my timing belt, then tried to tack-on a $42 "environmental fee" when I picked-up the vehicle. After checking with three other Phoenix Honda dealers, they stated that no environmental fee should ever be added for a timing-belt replacement! Again, another lie! Finally, when I called George to express my feelings about him lying to me, he talked over me, and would not allow me to express myself. When I escalated the conversation to express my disgust with his unprofessional and condescending attitude, he HUNG UP ON ME! STAY AWAY FROM THIS DEALER!
Thanks so much to George Haserling for the expert service I always receive and to Camille Volcy for the easiest buying process ever! You are both wonderful to work with.
"George provides outstanding service! "
- Honda girl
We have 4 Hondas and George is our go to advisor for exceptional service! He is honest and we trust him to keep our vehicles running!
Other Employees Tagged:
We always ask For Dave to work on our vehicles, he's the best!
"Excellent service "
George was excellent as always. He helped with the existing concerns and was helpful in suggesting new tires due to the low tread. I look forward to my next trip!!!
"Great experience as always!! "
Thank you George for always taking great care of my vehicle!! Love this place & feel like I am more than taken care of when I leave! My kids LOVE the popcorn!!
George Haslerig is the best! We take our cars to him every time we need service. He lets you know what issues there are with your vehicle and doesn't pressure you into getting something done to your car that you don't feel you need. He is personable, prompt and honest.
I would like to ensure everyone knows how amazing my experience has been at Bell Honda. The staff provides great customer service with the highest standars, but most important they provide a professional environment to all of their customers. My service advisor George has been the best advisor which provides a top level customer experience, but most important he cares for his customers. George thank you for your professionalism, friendliness, and to show a sense of urgency when it comes to safety.
"Best service advisor and dealership!"
- Sally B.
This is the best dealership I've ever worked with. I've been coming here for seven years. Everyone is always professional, friendly, and polite. George is my service advisor. He takes time to explain things to my satisfaction, and makes realistic recommendations. He is both professional and personable. I'm confident that my car is in good hands with George. The waiting area is comfortable and accommodating. I'll never go anywhere else!
George made sure all necessary maintenance was completed in a timely fashion! He is always very friendly and helpful! I look forward to returning for future maintenance!
"George is always a great help"
I live in Scottsdale and drive to Bell Honda because I know I can trust George Haslerig to take care of my car every time. Thank you!!