"Car shopping can be so stressful! George took away all..."
Car shopping can be so stressful! George took away all that and made it such an easy and pleasant experience. From the moment of initial contact online, George was responsive and continued to make contact and answer any questions we had. He was accommodating in scheduling the test drive. George streamlined the finance paperwork by detailing it all and even had the forms ready for me to sign with all the blanks filled in. When George passed me onto Finance, David was just as accommodating. He thoroughly explained all the parts of the sale. It was an extremely smooth transaction from start to finish and I appreciate George and David! Thank you!
"George provided us with a competitive quote right away..."
George provided us with a competitive quote right away and made sure the car was ready to go by the time we arrived. David was efficient and to the point. Overall, I would recommend them for a hassle-free buying experience.
"George was very patient with us when purchasing are new..."
George was very patient with us when purchasing are new suv he answered all of are questions and got straight to the point with what we wanted.
"Dealerships run cars but they're run by people. The..."
Dealerships run cars but they're run by people. The person who helped run my experience was Mr. George Lin. Mr. Lin did everything he could to help me with the purchase of my car from setting up an appointment as soon as the car was available (I was the first to get to see it) to allowing me to test drive the car on the highway (where I drove rather aggressively) to giving me vital information about the car (telling me about the previous owner, whom he knew) to helping me significantly with the price to allowing the offer to stand to the next day (provided the vehicle had not been sold). And that's not all. The day after my purchase, he invited me back to meet him when I thought there were problems with the vehicle. Although I had purchased the vehicle as is, he assured me by having two technicians check out the car (for free) and even allowing me to test drive a new car of the same model to assure me that my problems were in fact not problems but just how Subarus work (this is my first Subaru and I failed to notice these differences on my test drive). He also had no problems with my consulting the service department for more information. He wished me many good years with my car and with the rest of my studies. Mr. Lin's manner is quite serious (perhaps too serious at times), but I don't know that I could have gotten what seems to be my dream car without him, for which I am grateful. He seems to be a great asset to his field and to our community. It was great to run into him.
"2nd Subaru I have purchased from George Lin and Sierra..."
- K Wells
2nd Subaru I have purchased from George Lin and Sierra Subaru in the last 4 months- that says a lot. George found the cars I wanted at a great price. He is very professional and works with you to get the deal you want. I highly recommend this dealer.
"The process from moving from one lease to another was..."
The process from moving from one lease to another was easy and smooth. Every effort was made to get the vehicle of choice. Communications were timely, clear, and prompt. This is why I have 2 leases from them and keep coming back.
"George Lin , Jennifer, and David were all wonderful to..."
George Lin , Jennifer, and David were all wonderful to work with. My husband and I were very indecisive...we started looking at used cars, then investigated leasing, went back to looking at used cars, decided to buy a used car and then changed our minds and ended up leasing. George was incredibly patient and got every scenario priced out for us. Jennifer helped by explaining the different trim levels and engines , also gave us boxes to help move stuff out of our trade in. David made the financing step easy. Subaru Monrovia is a very gracious dealership.
"It is very nice to get a new car, George is very helpful..."
It is very nice to get a new car, George is very helpful and very attentive to all my questions. The best dealership that I went.
"George Kept his promise, He respects my time. My..."
George Kept his promise, He respects my time. My trade-in was appraised asap. I will refer my friends to George. yes, there will be future tranactions.
"Sierra Subaru provided an outstanding experience for me..."
Sierra Subaru provided an outstanding experience for me and my girlfriend every step of the way while I purchased a brand new Subaru Forester. From start to finish, everyone that worked with us provided exceptional service and was so friendly, personable, and made sure we were comfortable through the entire process. Jordan was great when greeting us and showing us some vehicles as we waited for our appointment with Jennifer. Jennifer provided a great time and was honest and transparent as she went through all the options available for me, making it an easy and enjoyable process while we worked our way to making a decision. George was very detailed, thorough and provided smooth service while we transitioned to getting my car. Leo showed us a great time while we worked through the financial process of things. Overall, this was a five star experience and I would recommend Sierra Subaru to anyone looking to purchase a car. Great job team!