George Matthews | Page 9

Angela at Russ Darrow Dealership Service dept has great customer service skills & always does a great job. customer service skills & always does a great job. More

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Very pleased. Derrick was honest from the beginning. After a miscommunication in the beginning, George, the general manager, made a point to personally apologize and make me comfortable with the purchas After a miscommunication in the beginning, George, the general manager, made a point to personally apologize and make me comfortable with the purchase of this vehicle. More

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My experience with Russ Darrow this time was shocking; I couldn’t believe the cost of the repair. George Matthews ( General Manger) and Jon Stein ( Service Representative ) worked with me to arrive at what couldn’t believe the cost of the repair. George Matthews ( General Manger) and Jon Stein ( Service Representative ) worked with me to arrive at what I believe to be a more than fair price to replace my electronic rack and pinion system. More

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I appreciate the online service model. The team was professional, efficient, and customer focused. More importantly, Jay was able to adjust service appointment for today professional, efficient, and customer focused. More importantly, Jay was able to adjust service appointment for today More

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Incredible. Great experience. Highly recommended to anyone looking for a new or used vehicle. Their representatives are knowledgeable and forthright. I was impressed with them and will be returning in anyone looking for a new or used vehicle. Their representatives are knowledgeable and forthright. I was impressed with them and will be returning in the spring for a new vehicle. More

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Brandon did a great job with helping me with the purchase of my 2021 Honda Pilot black edition . From start to finish he was professional, personable, and very familiar with the vehicle he was selling. I wou of my 2021 Honda Pilot black edition . From start to finish he was professional, personable, and very familiar with the vehicle he was selling. I would recommend Brandon to friends and family members interested in buying a vehicle in the future More

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We had a horrible experience at other Honda dealers, that didn’t care about our blended family or about health precautions with Covid. This was the dealer that took the time to care and ensure we got exactly didn’t care about our blended family or about health precautions with Covid. This was the dealer that took the time to care and ensure we got exactly what we wanted. They understood our budget and what we asked for and couldn’t do. I applaud Russ Darrow Honda for ensuring their staff is diverse and reflective of their communities. Black Excellence is found at Russ Darrow Honda. Stan was lovely, we thank him for his service in the military as well. He was kind, patient, and was speedy when we needed to get the car that day. We’d recommend them to anyone, and will be back in the future. More

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Mike Tuller is very knowledgeable about the Honda product. He made the sales experience easy and painless from start to finish. I highly recommend seeing Mike for your next car purchase. product. He made the sales experience easy and painless from start to finish. I highly recommend seeing Mike for your next car purchase. More

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Always been happy with sales and service for my three consecutive Hondas. Efficient, and very pleasant. Always explains things thoroughly and never pushy. I feel that everyone has been upfront and hones consecutive Hondas. Efficient, and very pleasant. Always explains things thoroughly and never pushy. I feel that everyone has been upfront and honest. More

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Russ Darrow Honda is an amazing and consistent business that keeps the customer in mind. Always clean, friendly and helpful making the experience memorable. During times of a pandemic when everyone is worr that keeps the customer in mind. Always clean, friendly and helpful making the experience memorable. During times of a pandemic when everyone is worried about getting sick they ensure that everyone has on a mask, that hand sanitizer is available and they constantly wipe down high traffic areas. I am thoroughly impressed each and every time I step through the door. My salesperson Lesia Matthis always goes far above and beyond to ensure that my needs are met and questions throughly answered. She even follows up after the sale is complete and on a scheduled out of the office day. Her customer service skills never cease to exceed expectations. This is why I have only purchased vehicles from her and plan to do so in the future. More

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