George Palmer | Page 28

Great service. Great people. Would recommend Subaru Surprise to anyone going forward. I purchased at Subaru AutoNation prior to this, worst place ever... sold a busted car. You can trust Subaru Surpris Surprise to anyone going forward. I purchased at Subaru AutoNation prior to this, worst place ever... sold a busted car. You can trust Subaru Surprise to help you out. Now I feel comfortable and my car is great. More

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I will start by saying this was a great buying experience for me and my husband. Justen was incredible in guiding us to our dream car There was no cheesy annoying sales pressure ; as we have experienced ma for me and my husband. Justen was incredible in guiding us to our dream car There was no cheesy annoying sales pressure ; as we have experienced many times in the past. I was actually very anxious about the whole buying process that it actually took us more than a year to bring ourselves to drive into a dealership .... Its been a few minutes since we bought a new car so as you can imagine the multiple questions we had regarding the upgraded technology that Subaru has developed Justen was so kind, patient and informative, He never made us feel silly or old for the barrage of questions we asked ! H Part two was the part we dreaded the most FINANCE - yet again to our Sheer amazement Jonathan was fair, honest and worked with our budget ; there was no hours of haggling - Lastly, George worked with us on finalizing and add on warranties , but again no pushy sales pithes just open honest information - Grateful , Thankful and blessed for this great Sales Team at the Subaru Superstore of Surprise Holly and Darrell Frasier This traveling nurse is very happy with her new wheels that will take her anywhere she needs to go!!!! More

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Purchase Experience of 2020 Outback Met with Sales personnel for test drive returning with my spouse the following day. After concluding her test drive we expended considerable time sele Met with Sales personnel for test drive returning with my spouse the following day. After concluding her test drive we expended considerable time selecting the best color and interior for a new vehicle. Our delays in making a final decision were sportively handled by the sales staff, after which price negotiations were promptly concluded. We were impressed with the the speed and ease at which documents were completed and the delivery process. Having been our first vehicle purchase in several years we were extremely impressed with the technical innovations. More

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Great no pressure dealership. Salesman (Kyler) was very knowledgeable and is a Subaru owner himself! He went above and beyond to make my car buying experience easy and pleasurable. He even brought my husba knowledgeable and is a Subaru owner himself! He went above and beyond to make my car buying experience easy and pleasurable. He even brought my husband's phone that we left in a vehicle to our house! More

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Dealership Customer Service Excellent. We were helped right away, and our needs and requests were met and worked out to give us the best price and all the accessories we wanted. We are very We were helped right away, and our needs and requests were met and worked out to give us the best price and all the accessories we wanted. We are very happy with the vehicle. David was wonderful working the best deal for us and George was fast with the final paperwork. We also want to say Thank You to Kyler for all the information he gave us over the phone before we came to the dealership to buy the vehicle. More

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2020 Subaru Forester Purchase My husband and I have historically been dedicated Toyota customers. After driving my son's 2016 Forester, we did extensive research on Subaru. Their My husband and I have historically been dedicated Toyota customers. After driving my son's 2016 Forester, we did extensive research on Subaru. Their excellent car safety and consumer ratings sold us on a Subaru purchase. I appreciate the patience Travis Gudknecht provided as I contemplated this purchase. I knew what vehicle I wanted to buy and Travis helped me get the exact make, model, and color, as well as a fair price for my 2016 Corolla trade. Todd Ackley was also knowledgeable, helpful, and flexible in finalizing the financing. We are looking forward to long-term relationship with Subaru and it's services. Thanks. Cynthia Phillips (Alan) More

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Great support with purchase of my new Outback The team at Surprise Subaru was knowledgeable, personable and willing to work with me on locating and purchasing the vehicle I was interested in. My The team at Surprise Subaru was knowledgeable, personable and willing to work with me on locating and purchasing the vehicle I was interested in. My Sales Associate, Travis Gudknecht, was very patient and supportive, taking time to answer all of my questions and concerns. Overall, I was very impressed with them all! More

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O' What Fun! We stopped in the afternoon of Friday 1/3/2020 at this dealership and was greeted by Kyler Schmied. That was the beginning of a great experience for We stopped in the afternoon of Friday 1/3/2020 at this dealership and was greeted by Kyler Schmied. That was the beginning of a great experience for us. He was very attentive and sincere about answering our questions and making sure what we wanted was met. Whether it was the style, color or options that we weren't even aware of, he made sure we were informed. We were with him for several hours that afternoon and never felt rushed or pressured; if anything we were having FUN looking for the vehicle that met our criteria. Kyler knew more than we expected about Subaru's and shared his knowledge willingly. He was conscientious about not making us feel overwhelmed and that was quite a feat as we are by no means "techno savvy". We also met with his manager, George, and he too was very friendly and made us feel that whatever it took, they would work to satisfy us. What a great day! We ended up signing for a car that was to be delivered on Monday, due to color choice, and that too was "no problem." We have to set up an appointment with Brittany to further review our techno questions and are looking forward to that, too. More

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Surprise Subaru is Superb! Just purchased my 1st of what I’m certain will not be my last Subaru! I knew after months of research that a Subaru would be my next vehicle, but cont Just purchased my 1st of what I’m certain will not be my last Subaru! I knew after months of research that a Subaru would be my next vehicle, but continue to discover even more features, both safety & luxury that my new Forester Sport has to offer- as base options to boot! The staff at the Subaru Superstore of Surprise far exceeded my expectations. The entire staff from the warm greeting we received from Diane in the sales division to the sales managers, George & Mike, to Shelby the business mgr. in finance all the way up to the GM, Mark made buying my 8th vehicle (I have some experience to compare this to) a smooth, seamless & exciting experience. They each went above & beyond to ensure our comfort & confidence throughout the process. I can honestly say the word pressure can not in any way be associated with this transaction, but rather positive, enthusiasm & certainty. I’m not one to usually take the time to write a review, but this store & staff genuinely deserve the accolades. I am grateful this store is within 30 mins of where I live & I get that convenience for all of the future services, but even if it were further, I’d go the distance because of the immaculate, comfortable facilities, competence & commitment to satisfaction that exudes collectively from each person I encountered at this store. I’m not only a loyal Subaru owner now & for the future, but I will gladly & confidently refer my family & friends who want an incredible vehicle & an exceptional buying process to the Subaru Superstore of Surprise. My advice- go get yours there too- you won’t be disappointed, you’ll be glad you did! More

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Awesome experience!!!! The whole experience was amazing, Kyler the salesman was awesome, and very knowledgeable the whole staff was very pleasant. Would recommend this deale The whole experience was amazing, Kyler the salesman was awesome, and very knowledgeable the whole staff was very pleasant. Would recommend this dealership to anyone. I love my car !!!! I bought the crosstrek ! Rides nice , great mpg , and a great deal !!! All the salesman were great! KYLER IS HIGHLY RECOMMENDED!!!!!! Can’t say enough about my car or the dealership! Thank you all !!! More

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