George Ruiz

Droped truck off Aug 5th. Shana texts Aug 14 tech is looking at it now. Tech heard the noise.Aug 18 Shana said Hello and good afternoon .. so he heard the noise which is good Shana texts Aug 14 tech is looking at it now. Tech heard the noise.Aug 18 Shana said Hello and good afternoon .. so he heard the noise which is good news, bad news is he needs to duplicate again. It's kind of hard to diagnose when the noise is intermittent. If you need a rental you're more than welcome to come and get one. Shana said I go on vacation tommorrow. You can get ahold of the service managers. Miguel Obregon,Christian Povsic oe my co worker,George Ruiz. I called Shana Sept 8th left message. I wrote it will be 5 weeks tomorrowI droped off Ram 1500. George sent me one text. Said he would let me know progress. He has not text or called since I picked up a loaner on Aug 27th.Truck has Ram Certifided warranty for a year. Sept 9th Shana said Hello and goog morning. I spoke to technician manager, and director. they are stating that sluge and debris are found inside the engine due to lack of maintenance. The sluge is not my problem it was Ram Certified. Kendall Ram Dodge refused to clean inside valve covers or perform work. I took truck to Dadeland Dodge and they repaired under warranty. Very disatisfied in Kendale Dodge would never do business with them again. Lawrence J Cianciolo More

by lljc1949 Verified Customer Verified Customer

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Excellent Highly professional excellence Knowledge of their work, high level of attentiveness and friendliness. They are number one in services. their work, high level of attentiveness and friendliness. They are number one in services. More

by ODALISRP2010 Verified Customer Verified Customer

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Everything was fixed perfectly and promptly within 2 days. They were able to put us in a loaner while it was being serviced. Excellent experience days. They were able to put us in a loaner while it was being serviced. Excellent experience More

by ROCHEJ305 Verified Customer Verified Customer

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Waited 30 minutes just to check in when anyone else could have assisted. George was great handling my appointment once he was free. But sat and watched why I will never do business at this dealership again. have assisted. George was great handling my appointment once he was free. But sat and watched why I will never do business at this dealership again. To top it off the porter's lost my vehicle and had to wait even longer to get it back. More

by mejia4425 Verified Customer Verified Customer

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Excellent service. My car came out quickly and clean. The staff was very friendly. Amazing My car came out quickly and clean. The staff was very friendly. Amazing More

by DIAZPUIGJORGECARLOS Verified Customer Verified Customer

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Too long for repair, Poor communication with Service Mgr I will not be back to work with Kendall Dodge I will not be back to work with Kendall Dodge More

by JOHNS1361343 Verified Customer Verified Customer

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Brought both my Ram Pro masters. Helped me with exactly what I needed and helped me save money and even included some items with the Mopar service option. My vans are the bread and b Helped me with exactly what I needed and helped me save money and even included some items with the Mopar service option. My vans are the bread and butter of the company. Glad I was able to get them serviced with no issues. Thank you Kendall DCJR team. More

by Daniel G Verified Customer Verified Customer

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Always great service. The waiting area is comfortable makes it worthwhile waiting for your vehicle to get serviced. The waiting area is comfortable makes it worthwhile waiting for your vehicle to get serviced. More

by tgialina Verified Customer Verified Customer

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Here at Kendall dodge has been a great job place to work comfortable with no issues with a great learning experience along the way. Every mechanic is willing to help with no problem when asking for help. Gr comfortable with no issues with a great learning experience along the way. Every mechanic is willing to help with no problem when asking for help. Great environment. More

by Gervaporh2 Verified Customer Verified Customer

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This dealership is always helpful and the service is good. The staff makes sure you’re updated as to the process of your service good. The staff makes sure you’re updated as to the process of your service More

by tgialina Verified Customer Verified Customer

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