George Touma
George Touma at Cadillac of Norwood

George Touma | Page 2

Service Advisor | Courtesy Transportation Manager

Cadillac of Norwood

700 Providence Highway - Route 1
Norwood, MA 02062

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4.9
115 Reviews
4.9

115 Reviews

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115 Reviews of George Touma

April 01, 2026

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Employee Rating

The Best place for service and to buy a car, I would recommend friends and family. More

by KENNY39
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

March 31, 2026

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My experience at Cadillac of Norwood was outstanding from start to finish. The entire team was professional and friendly, making the process smooth and enjoyable. I truly felt valued as a customer and would More

by PEGGY.HINDS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Alex Gomes, Frank Melo

Apr 14, 2026

Cadillac of Norwood responded

Thank you for the wonderful feedback! We’re so glad to hear you had a great experience with both our service and sales teams. Your recommendation to friends and family means a lot to us, and we truly appreciate your support. We look forward to seeing you again!

March 28, 2026

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The salesman Al is great and George in service is second to none. Everyone has been professional! It was a pleasure working with the team at Norwood Cadillac. More

by RALPHBERRY24
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Al Piacitelli, Valdet Zariqi

March 27, 2026

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George treated me so well and has been super helpful with all of my Cadillac issues. More

by Stef Mishkin
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Recommend Dealer
Yes

March 23, 2026

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George is wonderful, always looking for ways to save money and doesn't sell me things I don't need. I trust him and that's unique when it comes to car dealerships More

by lifeisgood2010
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Frank Melo

Mar 24, 2026

Cadillac of Norwood responded

Thank you for taking the time to share this kind feedback. We’re so glad to hear about your positive experiences with George. He takes great pride in being transparent, honest, and focused on what truly makes sense for each customer, so it’s wonderful to know that has come through in your visits. Trust is something we never take for granted, and we truly appreciate you recognizing that. We look forward to continuing to take great care of you and your vehicle for years to come!

March 22, 2026

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I couldn’t be more impressed with a dealership! ! I arrived at 9:30AM on Saturday to pick up my new Escalade Sport. I was not happy the look of the 22 inch stock rims. Al from sales stated we’ll jus More

by paulmulcahy150
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Al Piacitelli, Alex Gomes , Mike Xidea ⭐️⭐️⭐️⭐️⭐️

Mar 24, 2026

Cadillac of Norwood responded

Thank you so much for sharing such an incredible review and for choosing Cadillac of Norwood for your new Escalade Sport purchase. We’re happy to hear that your experience reflected the level of service we work to deliver every day. Mike, Al, and Omar will be especially proud to know their efforts made such a strong impression. Going above and beyond, whether it was adjusting the vehicle on-site, securing the best possible financing options, or taking the time to ensure you felt comfortable and confident with your new vehicle. We truly appreciate your kind words about the entire team and are grateful for your recommendation. Congratulations on your new Escalade Sport! We hope you enjoy every mile, and we look forward to taking care of you for years to come.

March 22, 2026

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Cadillac of Norwood is a first rate organization. You aren't just buying a car you are establishing a long term relationship with a dealership that has your best interests in mind - no matter what t More

by CDAFTARY
Service Price Transparency
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Recommend Dealer
Yes
Mar 24, 2026

Cadillac of Norwood responded

Thank you for taking the time to share this thoughtful feedback. We’re truly grateful for your kind words and are especially pleased to hear that your experiences with George and our Service team have reflected the level of care and commitment we strive to deliver every day. Building long-term relationships based on trust and consistency is exactly what we aim for, and it means a great deal to know that has come through in your visits. We sincerely appreciate your support and look forward to continuing to take excellent care of you and your vehicle for many years to come.

March 21, 2026

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Paul is great, always pleasant and he’s very knowledgeable regarding your vehicle’s service needs. More

by VALERIELS1
Service Price Transparency
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Recommend Dealer
Yes
Mar 24, 2026

Cadillac of Norwood responded

Thank you for sharing your feedback! We’re glad to hear such positive things about Paul. His knowledge and professionalism are a big part of what makes our service experience strong, and it’s great to know his guidance and pleasant approach have made an impact on your visits. We truly appreciate your continued trust and look forward to taking care of your vehicle again in the future!

March 21, 2026

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The entire team was awesome! ! Paul and George took great care of me and made sure my loaner was comfortable! More

by hfdavidson
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Paul Treseler

Mar 24, 2026

Cadillac of Norwood responded

Thank you for taking the time to share your experience! We’re so glad to hear the entire team made a great impression and that Paul and George took excellent care of you during your visit. It’s great to know the loaner vehicle setup added to your comfort and helped make the experience as smooth as possible. We truly appreciate your support and look forward to taking care of you again in the future!

March 21, 2026

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It’s clean , organized, professional and always get the job done right the first time.Service and sales are great people. More

by john.jurasek
Service Price Transparency
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Recommend Dealer
Yes
Mar 24, 2026

Cadillac of Norwood responded

Thank you for your kind feedback! We’re very glad to hear that you consistently find our dealership clean, organized, and professional, and that our service and sales teams have delivered a great experience for you. Doing the job right the first time is always our goal, so it’s wonderful to know that’s been your experience. We truly appreciate your continued trust and look forward to seeing you again!

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