George Touma | Page 2

My noise problem was unique and required someone who cared enough to solve it rather than tell the customer they had to live with it. George and crew kept digging until they found and fixed it. Means yo cared enough to solve it rather than tell the customer they had to live with it. George and crew kept digging until they found and fixed it. Means you can trust them to make more routine repairs becasue they care about thier work. More

by caddyman Verified Customer Verified Customer

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Had some electronic issues with my Escalade. The service department kept me in the loop with what was happening. I ended up having to leave my vehicle for a few days while the work was completed The service department kept me in the loop with what was happening. I ended up having to leave my vehicle for a few days while the work was completed. I was given a car rental which lessened the inconvenience. Was as positive of an experience as it could have been. More

by SBRAIT Verified Customer Verified Customer

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Was able to get a last minute appt before an unexpected road trip. George Touma called to let me know that my radiator was leaking and needed to be replaced. He facilitated the repair quickly and I was on road trip. George Touma called to let me know that my radiator was leaking and needed to be replaced. He facilitated the repair quickly and I was on my way. The whole experience was seamless! More

by mksmom710 Verified Customer Verified Customer

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3 hours is a long wait. Only Coffee and water available. Need to bring back snacks. Only Coffee and water available. Need to bring back snacks. More

by DONNABENOIT Verified Customer Verified Customer

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The Best place for service and to buy a car, I would recommend friends and family. recommend friends and family. More

by KENNY39 Verified Customer Verified Customer

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My experience at Cadillac of Norwood was outstanding from start to finish. The entire team was professional and friendly, making the process smooth and enjoyable. I truly felt valued as a customer and would start to finish. The entire team was professional and friendly, making the process smooth and enjoyable. I truly felt valued as a customer and would highly recommend them to anyone looking for a great car-buying experience. More

by PEGGY.HINDS Verified Customer Verified Customer

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The salesman Al is great and George in service is second to none. Everyone has been professional! It was a pleasure working with the team at Norwood Cadillac. to none. Everyone has been professional! It was a pleasure working with the team at Norwood Cadillac. More

by RALPHBERRY24 Verified Customer Verified Customer

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George treated me so well and has been super helpful with all of my Cadillac issues. all of my Cadillac issues. More

by Stef Mishkin Verified Customer Verified Customer

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George is wonderful, always looking for ways to save money and doesn't sell me things I don't need. I trust him and that's unique when it comes to car dealerships money and doesn't sell me things I don't need. I trust him and that's unique when it comes to car dealerships More

by lifeisgood2010 Verified Customer Verified Customer

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I couldn’t be more impressed with a dealership! ! I arrived at 9:30AM on Saturday to pick up my new Escalade Sport. I was not happy the look of the 22 inch stock rims. Al from sales stated we’ll jus ! I arrived at 9:30AM on Saturday to pick up my new Escalade Sport. I was not happy the look of the 22 inch stock rims. Al from sales stated we’ll just wait for Mike and we’ll figure it out. Mike Xidea is the owner. Al and I decided which rims would work best, but it would take a few days for the switch. Once Mike arrived, he said he could do it today. He was there on a Saturday and physically moved the car to the shop to make the necessary adjustments. Unbelievable customer service!! Omar from Finance was in on his Birthday helping get the best rate possible. I stated I can get 4.99 at my bank. He said can I see it? I showed him and he already had his rate waiting and beat it. Mike knows how to hire them… because they are all top of the line. Al kept me entertained, while waiting and walked me through all the controls on the new vehicle. I just want to thank everyone at Cadillac of Norwood and anyone looking for a Cadillac… you must make this place your first stop!! More

by paulmulcahy150 Verified Customer Verified Customer

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