Al Piacitelli

I was told they couldn't do my inspection due to tires. .went to state inspection place leaving dealer car pass inspection without a problem... .went to state inspection place leaving dealer car pass inspection without a problem... More

by mishelburgos12 Verified Customer Verified Customer

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Made a deal with the salesman. Took my credit card of $1000 to hold for pickup and payment the next day. Arrived with my trade and a cashiers check the next morning. Walked in and Took my credit card of $1000 to hold for pickup and payment the next day. Arrived with my trade and a cashiers check the next morning. Walked in and was told that they decided to not honor the deal, That they considered my trade in value was too high and wanted two thousand more. Knowing I had the appointment to pick it up with money in hand and drove an hour to collect it. They said that the salesman had not run my credit card the night before so there was no contract. The manager said that the salesman should not have made the deal. For two thousand more I could still purchase the vehicle. This email was sent to me that morning as I was headed to pick it up. Needless to say, stopped me at the door and said the deal was off 3 hours after this email was send, that I didn’t see until they told me when I walked in. So, my opinion of how they handled this was extremely poor. I’d rate them lower if I could. This is the email copied and pasted, just my name blacked out. Good Morning T*****, Just to confirm 55,000 plus tax ,reg fee ,doc fee . The ins and registry is closed today .You will transfer plates today and drive the vehicle home . On monday you will have the new registration emailed to you .You can come here for the inspection or get it close to home you will have 5 days .Can you please send me a copy of your drivers license and your insurance agents name and address so I can have the paper work ready when you arrive . You will then meet with the finance manager who will collect the check and sighn the documents.I look forward to seeing you. . More

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Long time customer - Mike X, Al P, Paul T and George T are the best, first class organization for sales and service! are the best, first class organization for sales and service! More

by mullinricks Verified Customer Verified Customer

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Linsey was the first person I had contact with; she was very friendly and professional. Al was our salesperson, had the best experience we had ever had. very friendly and professional. Al was our salesperson, had the best experience we had ever had. More

by klhealey Verified Customer Verified Customer

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Everyone is friendly and helpful. The dealership is always clean. It’s just a great place to go and buy a car. The owner is very accessible. Mike and Aldo does a great job of steering The dealership is always clean. It’s just a great place to go and buy a car. The owner is very accessible. Mike and Aldo does a great job of steering you through the process. I would recommend it to anyone and I do. More

by DOUGLASDENT58 Verified Customer Verified Customer

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Cadillac of Norwood was very friendly, fair, and patient when we were buying our car. They never pressured us into buying and worked hard to get us the car we wanted. when we were buying our car. They never pressured us into buying and worked hard to get us the car we wanted. More

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I had a fantastic experience at Cadillac of Norwood from start to finish. The entire team went above and beyond to make the process smooth, easy, and actually enjoyable. A big thank you to Mike, the owne start to finish. The entire team went above and beyond to make the process smooth, easy, and actually enjoyable. A big thank you to Mike, the owner, for running such a professional and customer-focused dealership. Sean did an amazing job as always coordinating everything behind the scenes and made sure the entire process was seamless. And Al, my salesman, was outstanding—knowledgeable, patient, and never pushy. He really took the time to understand what I was looking for and helped me find the perfect vehicle. Everyone was transparent, respectful, and genuinely cared about making sure I was happy with my purchase. It’s rare to find that level of service these days. I highly recommend Cadillac of Norwood to anyone looking for a top-notch car-buying experience. I’ll definitely be back! More

by TCESERO Verified Customer Verified Customer

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First class service! !!!! It’s my 6th car from them. I don’t even try and go back and forth over price because I know they’re giving me the best price from the start. !!!! It’s my 6th car from them. I don’t even try and go back and forth over price because I know they’re giving me the best price from the start. More

by JOEBEV17 Verified Customer Verified Customer

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The salesman Al is great and George in service is second to none. Everyone has been professional! It was a pleasure working with the team at Norwood Cadillac. to none. Everyone has been professional! It was a pleasure working with the team at Norwood Cadillac. More

by RALPHBERRY24 Verified Customer Verified Customer

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Excellent service and extremely easy to work with. I got exactly what I was looking for and could not be more satisfied! I got exactly what I was looking for and could not be more satisfied! More

by DEREKSAMUELBUTLER Verified Customer Verified Customer

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