Very helpful and understanding courteous and patient
answer all questions looking forward to a great relationship
answer all questions looking forward to a great relationship
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by littlecaesar37
Verified Customer
Verified Customer
Jun 05, 2026 -
Cadillac of Norwood responded
Thank you for your kind words! We truly appreciate your feedback and we are so pleased to hear that you found our team helpful, understanding, courteous, and patient. Providing clear answers and excellent service is always our goal. We look forward to building a great relationship with you and are here whenever you need assistance. Thank you for choosing us!
We had an outstanding experience with Aldo, the Sales Rep
at Norwood Cadillac in Norwood, MA. From start to finish, the entire process was smooth, transparent, and genuinely enjoyable.
We couldn’t be happie
at Norwood Cadillac in Norwood, MA. From start to finish, the entire process was smooth, transparent, and genuinely enjoyable.
We couldn’t be happier with the deal we received. Aldo was professional, honest, and clearly committed to making sure I got exactly what I was looking for.
If you’re looking for a dealership that truly values its customers and makes the car-buying experience stress-free, I highly recommend Cadillac of Norwood. I’m thrilled with my new car and grateful for the excellent service!
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by Avi & Greer
Verified Customer
Verified Customer
Service Price Transparency
Jun 05, 2026 -
Cadillac of Norwood responded
Thank you for taking the time to share your experience! We're very happy to hear that Aldo provided outstanding service and made your car buying journey smooth, transparent, and enjoyable from start to finish. We take great pride in creating a stress free environment and ensuring our customers find exactly what they're looking for, so it's wonderful to know Aldo delivered on that commitment.
We truly appreciate your recommendation and your kind words about our team. Congratulations on your new vehicle! Thank you for choosing Cadillac of Norwood, and we look forward to serving you again in the future.
awesome service registered and inspected my new car very
competitive pricing beautiful automobiles ! Thank You Norwood !
competitive pricing beautiful automobiles ! Thank You Norwood !
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by JAY@KENNEDYCARPET.COM
Verified Customer
Verified Customer
Jun 05, 2026 -
Cadillac of Norwood responded
Thank you for your wonderful review! We're thrilled to hear that you had an awesome experience with us. It's great to know that our team was able to take care of your registration and inspection efficiently, and that you found our pricing competitive. We also appreciate your kind words about our vehicles. Thank you for choosing Cadillac of Norwood, and we hope you enjoy your new car for many miles to come!
Aldo was very helpful in identifying my new Cadillac to
lease, moving the car to Norwood, changing the Florida registration, and training me on the features of the car.
lease, moving the car to Norwood, changing the Florida registration, and training me on the features of the car.
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by HMCCANCE
Verified Customer
Verified Customer
It was a pleasant to do buisines with your team at
Norwood Cadillac, my salesman was very knowledgeable and I didn’t feel pressured in any way. I would absolutely recommend your dealership to friends
Norwood Cadillac, my salesman was very knowledgeable and I didn’t feel pressured in any way. I would absolutely recommend your dealership to friends and family.
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by ajr6144
Verified Customer
Verified Customer
Aldo was attentive , informative and was not pushy.
He answered all my questions like he knew what I was going to ask
He answered all my questions like he knew what I was going to ask
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by kinney48
Verified Customer
Verified Customer
Apr 20, 2026 -
Cadillac of Norwood responded
Thank you for your feedback! We’re very pleased to hear that Aldo provided such attentive and informative service and made you feel comfortable throughout the process. It’s great that he was able to answer all your questions and deliver a no-pressure experience. We appreciate you taking the time to share your experience and look forward to seeing you again!
Everyone is friendly and helpful.
The dealership is always clean. It’s just a great place to go and buy a car. The owner is very accessible. Mike and Aldo does a great job of steering
The dealership is always clean. It’s just a great place to go and buy a car. The owner is very accessible. Mike and Aldo does a great job of steering you through the process. I would recommend it to anyone and I do.
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by DOUGLASDENT58
Verified Customer
Verified Customer
Apr 17, 2026 -
Cadillac of Norwood responded
Thank you so much for your kind words and recommendation! We’re thrilled to hear that you had such a positive experience with us. Creating a clean, welcoming environment and making the car-buying process smooth and enjoyable are top priorities for our team.
We’re especially glad to hear that Mike and Aldo took great care of you. They’ll truly appreciate the shoutout. It also means a lot to know that our accessibility and customer service stood out.
Thank you again for your support and for recommending us. We look forward to helping you again in the future!
First class service!
!!!! It’s my 6th car from them. I don’t even try and go back and forth over price because I know they’re giving me the best price from the start.
!!!! It’s my 6th car from them. I don’t even try and go back and forth over price because I know they’re giving me the best price from the start.
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by JOEBEV17
Verified Customer
Verified Customer
Apr 14, 2026 -
Cadillac of Norwood responded
Thank you for your amazing loyalty and kind words! We’re honored to be your choice for your 6th vehicle. It means a lot to hear that you trust us to provide fair pricing and a straightforward experience from the start. We truly appreciate your continued support and look forward to helping you with many more cars in the future!
Aldo and Lindsey were wonderful.
The paperwork around the registration and insurance was not smooth. It took multiple days to get insurance docs over and we had to redo registration.
The paperwork around the registration and insurance was not smooth. It took multiple days to get insurance docs over and we had to redo registration. I didn’t want knew plates but something happened and unneeded to come back and get new plates and different registration. Plus I add to keep sending copies via email even though I have in person of Alf registration. It came across as very disorganized.
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by btnutting
Verified Customer
Verified Customer
Apr 06, 2026 -
Cadillac of Norwood responded
Thank you for taking the time to share your experience. We’re very glad to hear that Aldo and Lindsey took great care of you. That truly means a lot to our team.
Situations involving trade registration in a different name, such as a spouse, can sometimes require additional documentation and signatures, as required by the RMV. We’re sorry, however, for the frustration you experienced with the registration and insurance process. It’s clear that the back and forth, delays in receiving insurance documents, and the need to redo paperwork and plates created unnecessary inconvenience.
Thank you again for your patience and for bringing this to our attention. If there’s anything further we can do to assist you, please don’t hesitate to reach out.
Great experience overall.
From settling on a price, to financing, to getting the truck good to go.
From settling on a price, to financing, to getting the truck good to go.
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by SAMAC113
Verified Customer
Verified Customer
Mar 24, 2026 -
Cadillac of Norwood responded
Thank you for taking the time to share your feedback!
We’re glad to hear you had a great overall experience from start to finish, including pricing, financing, and getting your truck ready to go. Our team works hard to make every step of the process smooth and straightforward, so it’s great to know that came through in your visit.
We truly appreciate your business and hope you enjoy your truck. We look forward to seeing you again in the future!