George Touma | Page 3

The experience was not good. I was quoted a cost before I came for appointment but this was changed significantly when I came. Also I felt like was was being pressured and hustle I was quoted a cost before I came for appointment but this was changed significantly when I came. Also I felt like was was being pressured and hustled. Lousy experience! More

by BISBAY Verified Customer Verified Customer

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Customer service with George is always impeccable. My only complaint is service wait time could improve. Thank you always a pleasure doing business with George. My only complaint is service wait time could improve. Thank you always a pleasure doing business with George. More

by PATS4LIFE Verified Customer Verified Customer

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Great customer service, honest, helpful and motivated by what’s in the best interest of the customer. Saved me from spending $4500 from an auto mechanic that was NOT honest, but looking to do work that was what’s in the best interest of the customer. Saved me from spending $4500 from an auto mechanic that was NOT honest, but looking to do work that was NOT needed. Note to self: It’s definitely worth the extra 30 minute drive to bring my vehicle to a reputable business! More

by AMYFREEMAN21 Verified Customer Verified Customer

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My appointment was for 10:00 am for 1st service on my escalade. Told me it would be about a 1 hour visit and wait period. I left the dealership at 12:50. Need to be realistic on telling me how long it w escalade. Told me it would be about a 1 hour visit and wait period. I left the dealership at 12:50. Need to be realistic on telling me how long it will take for service. SO-- everything went well and good, but the long wait kind of spoiled it from being a great visit to an ok visit. Loved the car wash at the end of the service! More

by MIKE.AQUILINO Verified Customer Verified Customer

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Could offer more amenities, and cater to cherished owners better. Other dealerships such as Herb Chambers offer better service, and retain owners better. Other dealerships such as Herb Chambers offer better service, and retain owners More

by SSHALNO Verified Customer Verified Customer

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One of those "could not replicate" issues with a door lock but George devoted issue his full attention, concern and experience and provided repair options that have hopefully resolved my somewhat unique lock but George devoted issue his full attention, concern and experience and provided repair options that have hopefully resolved my somewhat unique situation. I could not have asked for more concern or accommodation. More

by JIM@SELECTREALESTATE.COM Verified Customer Verified Customer

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Great dealership, sales and service are best. Have been coming here for over 10 years with multiple cars Have been coming here for over 10 years with multiple cars More

by mapril Verified Customer Verified Customer

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Great service and team at Cadillac of Norwood. George Touma takes care of us there. George Touma takes care of us there. More

by …. Verified Customer Verified Customer

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Very professional, treats people like a family member. . service is the best. As well as sales . service is the best. As well as sales More

by mapril Verified Customer Verified Customer

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Paul T is the example of customer service. He and the team are always on top of everything are far as time lines, ordering and giving the best service on a vehicle. Cadillac of Norwood He and the team are always on top of everything are far as time lines, ordering and giving the best service on a vehicle. Cadillac of Norwood is a prime example of a top notch dealership and I am very pleased with the service and the support Thank you team Keep punchin! More

by Dini Verified Customer Verified Customer

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