Gerald Schiller
Gerald Schiller at Russ Darrow Metro Mazda

Gerald Schiller

Parts Counter

Russ Darrow Metro Mazda

11330 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
23 Reviews
4.7

23 Reviews

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23 Reviews of Gerald Schiller

June 23, 2026

Dealership Rating
Employee Rating

I did not receive the service I used to. I am quite dissatisfied. I’ve noticed a decline on the services over the last few years. I over the last two years the quality of the service it has More

by Cecilia Miretti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Victor Perez-Gonzales

June 19, 2026

Dealership Rating
Employee Rating

Service was done with top quality, communication was great and they got everything done quickly and efficiently! More

by PEDRO.LAPETRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick

Jun 19, 2026

Russ Darrow Metro Mazda responded

It’s great to know the service on your Mazda CX-5 was top quality and our communication kept you informed. We’re glad the work was completed quickly and efficiently. We look forward to assisting you again. Jalen Moore jalen.moore@russdarrow.com

June 18, 2026

Dealership Rating
Employee Rating

All was done to my satisfaction. Neat and clean work shop . Will be back again More

by AMARGRAF
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Nick Mudd

Jun 18, 2026

Russ Darrow Metro Mazda responded

Thanks for letting us service your Mazda5 and for recognizing our clean workshop. We’re glad everything met your needs. We look forward to having you back again. Jalen Moore jalen.moore@russdarrow.com

June 05, 2026

Dealership Rating
Employee Rating

recommend this dealer as the communication was prompt, clear and transparent on all the services they did More

by Wenhao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick

Jun 05, 2026

Russ Darrow Metro Mazda responded

Thank you for recommending us and for highlighting our prompt, transparent communication during your Mazda CX-5 service. We’re glad the details of the work gave you confidence. We look forward to assisting you again. Jalen Moore jalen.moore@russdarrow.com

June 05, 2026

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Employee Rating

I love the video showing me the status of my car, Landon is well-spoken and kind. Thank you. More

by MDIAMONIQUE
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: LANDON HILL

Jun 05, 2026

Russ Darrow Metro Mazda responded

It’s great to know the video updates offered insight into your Mazda’s status. Landon will be pleased to hear your comments about his professionalism and kindness. We look forward to assisting you again. Jalen Moore jalen.moore@russdarrow.com

May 29, 2026

Dealership Rating
Employee Rating

Always a good experience here. From the purchase of my vehicle to the maintenance of my vehicle. Staff is courteous and helpful. More

by thompson.judy77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick

May 29, 2026

Russ Darrow Metro Mazda responded

It’s wonderful to hear that both buying your Mazda CX-5 and its maintenance visits have been smooth with our courteous and helpful team. We appreciate you sharing your kind feedback. We look forward to welcoming you back for any future needs. Jalen Moore jalen.moore@russdarrow.com

May 20, 2026

Dealership Rating
Employee Rating

Great service as usual. Friendly staff. Prompt service with video provided of the word done More

by Js
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick

May 20, 2026

Russ Darrow Metro Mazda responded

We appreciate your continued trust in Mazda service. It’s rewarding to hear our friendly team delivered prompt care and that the video overview kept you informed. We look forward to assisting with your next service. Jalen Moore jalen.moore@russdarrow.com

May 11, 2026

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Employee Rating

Very friendly service, and repairs were completed within the estimated time frame, including a recall update. We will definitely be returning customers! More

by ARODEMEYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: LANDON HILL

May 11, 2026

Russ Darrow Metro Mazda responded

It’s great to hear our team provided friendly service and completed your Mazda3 repairs and recall update on time. We appreciate your trust and look forward to welcoming you back. Jalen Moore jalen.moore@russdarrow.com

May 11, 2026

Dealership Rating
Employee Rating

Great experience on my visit - communication was great throughout my anppointment and they finished the work promptly. More

by SEFFS11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick

May 11, 2026

Russ Darrow Metro Mazda responded

We’re glad communication during your service appointment was clear and that we completed work on your Mazda CX-5 promptly. We appreciate your five-star rating and thank you for trusting us with your Mazda. Jalen Moore jalen.moore@russdarrow.com

May 10, 2026

Dealership Rating
Employee Rating

The day I came to purchase they gave me different information and I put the down payment in cash and when I went to pick up the car they gave me different information about loan percentage. When I wa More

by GAGANDEEPSRAN1989
Recommend Dealer
No

Other Employees Tagged: Jalen Moore

May 13, 2026

Russ Darrow Metro Mazda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jalen Moore jalen.moore@russdarrow.com

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