Gerard Dumas
Gerard Dumas at Joe Rizza Acura

Gerard Dumas | Page 4

Sales

Joe Rizza Acura

8150 W 159th St
Orland Park, IL 60462

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4.8
134 Reviews
4.8

134 Reviews

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134 Reviews of Gerard Dumas

August 18, 2024

Dealership Rating
Employee Rating

I have to think the two people who help me on the sale and the finance officer getting it done. I wasn’t too happy with the online sales person and is all attitude. It’s about the sale in general. If i More

by JMIDDELTON317
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 19, 2024

Joe Rizza Acura responded

Thank you so much for choosing Joe Rizza Acura! Please let us know if we can be of any more assistance.

June 19, 2024

Dealership Rating
Employee Rating

The team at Rizza Acura is amazing! Gerard is the best salesman ever, and he deserves the credit for my status as a repeat Rizza Acura customer! More

by Mrs. SH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 20, 2024

Joe Rizza Acura responded

Here at Joe Rizza Acura, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed working with Gerard, and it was a pleasure having you at the dealership. We appreciate your review!

June 16, 2024

Dealership Rating
Employee Rating

Pat and the team are always professional. Gerard was great to work with and really listened to what we were looking for in a vehicle. More

by Houli777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pat Dazzo, Jim Sabbia , The service department is great-Chris, JP...

Jun 17, 2024

Joe Rizza Acura responded

Thank you so much for your kind words for Pat and Gerard, and for taking the time to leave us this wonderful feedback!

June 13, 2024

Dealership Rating
Employee Rating

Great dealership…. Easy to work with…. great service dept…. Finance dept hmmmmm maybe a little to be desired there More

by URT3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Kailer

Jun 13, 2024

Joe Rizza Acura responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Joe Rizza Acura are glad to have you as a customer.

June 12, 2024

Dealership Rating
Employee Rating

Wonderful dealer and staff. Clean and efficient service department I have purchased 6 vehicles from Joe Rizza Acura. More

by BETOUNI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 13, 2024

Joe Rizza Acura responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joe Rizza Acura!

February 15, 2024

Dealership Rating
Employee Rating

The finance guy was not helpful. He couldn't even answer a simple question. He just gave the paper to sign with no explanations. He was not nice and gentle. I hope you guys replace h More

by BECKLYNE68
Recommend Dealer
No

Other Employees Tagged: Gerard Dumas

Feb 19, 2024

Joe Rizza Acura responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

November 22, 2023

Dealership Rating
Employee Rating

It was a pleasant experience. Gerard took his time to go over all the features with me More

by D_GROSSETT
Recommend Dealer
Yes

Other Employees Tagged: Gerard Dumas

Nov 23, 2023

Joe Rizza Acura responded

Thank you for taking the time to share your thoughts on working with Gerard and our team. We're glad to hear we delivered such a great experience!

November 22, 2023

Dealership Rating
Employee Rating

I have leased several cars via Joe Rizza Acura so obviously I like the experience. However working with Gerard Dumas made this my best experience.yet. He was more than accomodating, changing his work More

by feesue1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 23, 2023

Joe Rizza Acura responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Gerard and hope you enjoy your new vehicle. We truly appreciate your feedback!

August 27, 2023

Dealership Rating
Employee Rating

Jeremy Lillie was amazing to work with. Couldn't be happier with my 2023 MDX ASPEC! More

by Vicki Buss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pat Dazzo, Jeremy Lillie

Aug 28, 2023

Joe Rizza Acura responded

Thank you so much for taking the time to share your feedback with us, Vicki. We are delighted to learn about your positive experience and congratulations on your new MDX! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

July 09, 2023

Dealership Rating
Employee Rating

Dealership was thorough and everyone was very kind. They provided me drinks and made sure that I had everything I needed while I was waiting. More

by DTRIMMEL
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jul 10, 2023

Joe Rizza Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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