Lenden Donnels
Lenden Donnels at Joe Rizza Acura
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Lenden Donnels

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Joe Rizza Acura

8150 W 159th St
Orland Park, IL 60462

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4.9
40 Reviews
4.9

40 Reviews

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40 Reviews of Lenden Donnels

November 22, 2023

Dealership Rating
Employee Rating

I have leased several cars via Joe Rizza Acura so obviously I like the experience. However working with Gerard Dumas made this my best experience.yet. He was more than accomodating, changing his work More

by feesue1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 23, 2023

Joe Rizza Acura responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Gerard and hope you enjoy your new vehicle. We truly appreciate your feedback!

October 13, 2023

Dealership Rating
Employee Rating

My salesman Len and mgr pat were both very helpful,informative and knowledgeable about the car. I would highly recommend them for your next new car purchase. More

by NLRDR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 15, 2023

Joe Rizza Acura responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

Oct 15, 2023

NLRDR responded

Thank you both very much!

September 30, 2023

Dealership Rating
Employee Rating

Let's start with our interaction with the manager. He made us feel as though he wasn't interested in selling us a car, almost as if he was doing us a favor. Even after we settled on the car and its pr More

by OHIOBANQUETS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 03, 2023

Joe Rizza Acura responded

Thank you for your feedback. Here at Joe Rizza Acura, we pride ourselves on customer satisfaction, and it appears that your recent experience with our staff does not reflect that. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 08, 2023

Dealership Rating
Employee Rating

Dealership was thorough and everyone was very kind. They provided me drinks and made sure that I had everything I needed while I was waiting. More

by DTRIMMEL
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jul 10, 2023

Joe Rizza Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 07, 2023

Dealership Rating
Employee Rating

Tom, Len and Tony as well as the finance man (can’t recall his name at the moment), took their time with us. The dealership has an A+ Service Department. I loved my 2016 RDX that I traded in for a More

by LYNDA.PEKALA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 08, 2023

Joe Rizza Acura responded

Here at Joe Rizza Acura, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. Enjoy your new 2023 Acura MDX!

February 11, 2023

Dealership Rating
Employee Rating

Great car, super dealership with wonderful personnel and service. This is my 8th Acura MDX and I have loved them all!!! Joe Rizza Acura is the BEST!!! Jim Sabbia, Len Donnels and Pat Dazzo made the lease pr More

by rzimsh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pat Dazzo, Jim Sabbia

Feb 12, 2023

Joe Rizza Acura responded

Thanks for sharing your thoughts about your experience with Joe Rizza Acura. We appreciate your business and hope to see you again soon!

December 17, 2022

Dealership Rating
Employee Rating

Great customer service! They are very professional and focused on providing excellent care. We have purchased three vehicles from this dealership because of their great ser More

by WendyJames
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 18, 2022

Joe Rizza Acura responded

Thank you so much for your kind words, Wendy, and for taking the time to leave us this wonderful feedback!

August 05, 2022

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Employee Rating

Best salesman in the World, with an excellent support behind him, helping us through the entire process. More

by ATTILA1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pat Dazzo

Aug 08, 2022

Joe Rizza Acura responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Joe Rizza Acura!

April 26, 2022

Dealership Rating
Employee Rating

Great customer service! Very friendly! The team answered all my questions. Would recommend this dealership to everyone I know! More

by VEL TORRES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 27, 2022

Joe Rizza Acura responded

Vel, It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Joe Rizza Acura!

August 07, 2021

Dealership Rating
Employee Rating

Process of trading in our vehicle for a new MDX was a breeze and painless. Jim and Len were very helpful and patient with the transition. More

by ginger.mendiola
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Sabbia , Alyssa Adams

Aug 08, 2021

Joe Rizza Acura responded

Thank you so much, Ginger, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Jim and Len and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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