Gerard Dumas
Gerard Dumas at Joe Rizza Acura
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Gerard Dumas | Page 7

Sales

Joe Rizza Acura

8150 W 159th St
Orland Park, IL 60462

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4.9
100 Reviews
4.9

100 Reviews

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100 Reviews of Gerard Dumas

June 26, 2020

Dealership Rating
Employee Rating

I have been with this dealership since 2003. I have bought/lease four MDX vehicles at Rizza Acura. The service department has always been knowledgeable, friendly and professional. More

by mikeandtyson326
Recommend Dealer
Yes

Other Employees Tagged: Pat Dazzo, Bob Caputo, Ted Jurick, Chris Kailer, Matt Fondren , Charlotte Guinta, Omar Hammad

Jun 29, 2020

Joe Rizza Acura responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

June 17, 2020

Dealership Rating
Employee Rating

They were prepared and waiting for me at my appointed time. Gerard was great! He was very patient and thorough. It was a good experience. More

by MJW
Recommend Dealer
Yes

Other Employees Tagged: Charlotte Guinta, Paul Kay was great also!

Jun 18, 2020

Joe Rizza Acura responded

Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

June 15, 2020

Dealership Rating
Employee Rating

Great service, quick and hassle free.. The sales representative explained the diagnostics clearly. The waiting area was clean and comfortable. Overall the service was a good experience. More

by Donna W.
Recommend Dealer
Yes

Other Employees Tagged: Charlotte Guinta

Jun 17, 2020

Joe Rizza Acura responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Joe Rizza Acura, we value our customers and we look forward to seeing you on your next visit. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 18, 2020

Dealership Rating

My Acura TLX Service Experience Excellent service and professional staff. The lounge area was spacious, clean and had several desk areas for me to complete my work while waiting on More

by cakiwowo2@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brad Dodge, Ted Jurick, Chris Kailer, Matt Fondren, Todd Parady, Tony Ramos , Charlotte Guinta, Denise Manikouras

May 19, 2020

Joe Rizza Acura responded

Thank you for the great review, Christopher! Please come visit us if you need anything else, be it service or sales. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 05, 2020

Dealership Rating
Employee Rating

This dealership is great to work with. I always go back to see Pat Dazzo in particular. He is so helpful, honest and trustworthy. Everyone there is happy to help and in a pleasant mood. This is our 3rd lea More

by vlm3
Recommend Dealer
Yes

Other Employees Tagged: Pat Dazzo, Chris Kailer, Matt Fondren , Charlotte Guinta

May 07, 2020

Joe Rizza Acura responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 12, 2020

Dealership Rating
Employee Rating

After initially being disappointed that the vehicle I had been viewing online was being sold at the exact moment I arrived. I was about to leave until Gerard asked me specifically what I wanted and along wit More

by Flavinus
Recommend Dealer
Yes

Other Employees Tagged: Pat Dazzo, Bob Caputo , Chris Chojnowski

Feb 13, 2020

Joe Rizza Acura responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 03, 2020

Dealership Rating
Employee Rating

Very pleasant visit and excellent salesman Len. Still need training on the many new features and upgrades to the car. Didn’t take all day to finish the entire process. More

by VTHOMAS53
Recommend Dealer
Yes
Feb 21, 2020

Joe Rizza Acura responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Nora Rizza, Internet Director, nrizza@rizzacars.com

January 20, 2020

Dealership Rating
Employee Rating

Excellent customer service! Our time at Rizza Acura was nothing but pleasant. The sales (Tom and Gerard) and finance (Charles and Chris) staff were very respectable and knowledgeable on the product. All m More

by MACIEK10291
Recommend Dealer
Yes

Other Employees Tagged: Chris Chojnowski, Tom Schultz, Charles Brunt

Jan 21, 2020

Joe Rizza Acura responded

Macie, Joe Rizza Acura would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 20, 2019

Dealership Rating
Employee Rating

Always a good experience The service staff is very accommodating.. Service team is thorough and precise. Entire staff is friendly and always wash the car when done. Great te More

by Jmtp19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Charlotte Guinta

Dec 23, 2019

Joe Rizza Acura responded

Thank you for the feedback! We are happy to hear about your positive experience at Joe Rizza Acura, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

November 05, 2019

Dealership Rating
Employee Rating

Oil burning Friendly staff and great service from the entrance through the entire stay talked with me about what could be done and when approximately how long the More

by smiley.floyd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 06, 2019

Joe Rizza Acura responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

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