Gerard Dumas
Gerard Dumas at Joe Rizza Acura
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Gerard Dumas | Page 8

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Joe Rizza Acura

8150 W 159th St
Orland Park, IL 60462

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4.9
99 Reviews
4.9

99 Reviews

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99 Reviews of Gerard Dumas

August 10, 2019

Dealership Rating
Employee Rating

Excellant Bent part replaced by the cooing system. My truck was hit 3yrs ago. This was discovered by the service department during a oil change. Truck drives mu More

by Lena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pat Dazzo, Chris Kailer

Aug 15, 2019

Joe Rizza Acura responded

Thank you for reaching out, Lena! Reviews like these mean the world to us here at our dealership and we will be sure to relay to Ben. Take care and have a great day. Regards, Rawan Altaher - (708) 364-2228

July 09, 2019

Dealership Rating
Employee Rating

Good service I had my B123 service performed at Joe Rizza Acura recently. It was completed promptly. My vehicle was returned looking like it was well cared for dur More

by mlloyd1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Matt Fondren , Omar Hammad

Jul 10, 2019

Joe Rizza Acura responded

We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Joe Rizza Acura for your vehicle needs. Best, Rawan Altaher - (708) 364-2228

June 17, 2019

Dealership Rating
Employee Rating

I have always been pleased with service and Gerard is great! Always been pleased with service but wasn’t happy about the outcome of my last visit and they couldn’t locate the problem. But overall service is good More

by MRSAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chris Kailer, Matt Fondren , Charlotte Guinta

Jun 20, 2019

Joe Rizza Acura responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Best, Tugba Aksoy, (708)-403-7770

May 15, 2019

Dealership Rating
Employee Rating

Fair & Professional Team The Financing and Sales experience was fair, effective and professional. Omar Hammad worked with me to arrive at a mutual comfort regarding financing More

by Joe S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Omar Hammad

May 17, 2019

Joe Rizza Acura responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Rawan Altaher - raltaher@rizzacars.com

May 09, 2019

Dealership Rating
Employee Rating

Decent Dealership , No trust on Pre owned Certification cars I bought a Certified Pre owned Acura TLX from this dealer 04/30/2019, but i had 3 issues from the day one. So its hard to believe that these are actu More

by SID RAVINDRANATH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pat Dazzo , Chris Chojnowski

May 10, 2019

Joe Rizza Acura responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Rawan Altaher - raltaher@rizzacars.com

March 06, 2019

Dealership Rating
Employee Rating

Smooth transaction My experience at Rizza Acura was very positive. I was treated well from the second I entered the showroom. Pat and Gerard did a great job of helping More

by Pete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pat Dazzo , Omar Hammad

Mar 06, 2019

Joe Rizza Acura responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, Rawan Altaher - raltaher@rizzacars.com

January 10, 2019

Dealership Rating
Employee Rating

Great experience purchasing a vehicle Joe Rizza dealership is excellent for their courtesy, professionalism and overall exceptable customer service skills. We were greeted by (Ed) who made More

by JBUTLER1617
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chris Kailer, Ed Gronowski , Charlotte Guinta, Omar Hammad

Jan 11, 2019

Joe Rizza Acura responded

Congratulations on your new car! We try to create a comfortable and stress-free environment for each and every customer. I will certainly pass the kind words along to Ed. Please let us know if we can do anything further to help. Sincerely, Rawan Altaher - raltaher@rizzacars.com

December 24, 2018

Dealership Rating
Employee Rating

Best service ever, ALWAYS! Every visit at the dealership, one is treated with exceptional service! The staff is ALWAYS professional and thoroughly explains the details of the wo More

by Rosa Bell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ted Jurick, Chris Kailer, Matt Fondren , Charlotte Guinta, Kylie and Heather

Dec 26, 2018

Joe Rizza Acura responded

Thank you for this amazing review and for your recommendation. We really appreciate your business. Best, Rawan Altaher - raltaher@rizzacars.com

December 21, 2018

Dealership Rating
Employee Rating

Service First of all, the dealership is welcoming, the staff in the service department is exceptionally polite, professional and extremely knowledgeable. I re More

by JBUTLER1617
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chris Kailer , Charlotte Guinta

Dec 24, 2018

Joe Rizza Acura responded

We cannot thank you enough for your wonderful review of Joe Rizza Acura and for your recommendation! We look forward to working with you again! Best, Rawan Altaher - raltaher@rizzacars.com

December 11, 2018

Dealership Rating

Accurate service for my Accura MDX Top notch Salesman, professional, courteous. Followed with Top Notch service of your Vehicle. All in one dynamic atmosphere. Thanks for keeping More

by SAMS_TOM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 12, 2018

Joe Rizza Acura responded

Thank you for the great review! Please come visit us if you need anything else, be it service or sales. Best, Rawan Altaher - raltaher@rizzacars.com

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