"They went above and beyond to find me the perfect car"
I had been looking and thinking about getting a car for a few months and going back and forth between buying a used car or getting a lease. I presented my thoughts and budget to Sean Jenkins, and him and his team Garry Diaz and Gigi Veras was able to help me right away. They first presented me with used car options and we then discussed lease options. After a few weeks of thinking I reached back out to them to say that I was going to go with a lease. Since I live far away Sean, Garry, and Gigi was able to help me select a car and model plus get all the paperwork process started before I got to the showroom, which saved me so much stress!! This was by far the BEST car buying experience I have ever been part of! The whole team was so good at hearing my needs and finding a car that fit my life and my budget. I can't rave about them enough with simple words! They seriously ROCK!!! It felt like they went above and beyond just to help me out and that makes everything even better. Plus, I love my new car and first Subaru :) Thank you Subaru! Thank You Sean, Garry, and Gigi!!
"Very pleasant experience with Ciocca Subaru!!"
- 05 outback/painted wheels
The overall dealership was impressive...very clean ,organized, and up to date. All of the employees that I dealt with were pleasant and not "pushy" or overly aggressive to get my business. Gerry Diaz was my sales specialist who was a pleasure to converse with throughout the entire sales experience. He was cordial, respectful, a good listener, admitted to not knowing some of my questions and was willing to find out the correct answer for those questions. After purchasing 10+ new cars in my lifetime, he was probably one of, if not, the most trusting car salesperson that I ever dealt with. KUDOS TO GERRY DIAZ!! KEEP UP THE GOOD WORK!!
- Scott L Smoyer
Ciocca is the first place in many years that, made feel they had my best interest in mind. Refreshing to know there are people that still care about you. Outstanding dealership with great people.
"New vehicle purchase"
- MELVIN TOMLINSON
We recently purchased a new Outback from Ciocca Subaru. Gerry Diaz, our sales representative, went above and beyond our expectations in working through this process. He was always willing to go the extra mile in providing, what I consider, extraordinary customer service. He has always kept an open line of communication during the purchase of the vehicle as well as during our purchasing of after-market products. For this reason, we will return to Ciocca for our future vehicle purchases.
Ciocca should be proud of the service Gerry provided.
Mel and Sarah
Other Employees Tagged:
Gerry was my sales person and be had to of been one of the nicest sales people I have worked with. Was very polite and up front with what was going on with the deal. Unfortunately I was not able to purchase that day but I will be back in the very near future to make a deal.
Thanks again Gerry!!
"Gerry Diaz- customer service extraordinaire "
From the moment I walked in to Ciocca Suburu the service I was provided by Gerry had me sold on becoming a customer at Ciocca. Gerry not only helped me find a car that was right for me but he worked tirelessly to get me a great deal on the Impreza sport that I fell in love with. Gerry made my first car shopping experience a lot of fun and I most definitely will be back at his desk again in 3 years when my lease is up! I can honestly say I changed my loyalty from the dealership my dad works at to Ciocca because of the professionalism and excellent service Gerry provided. #gerrydiazforcarsalesmanoftheyear #bestofthebest
"Wonderful service and staff"
- A Moyer
Had a very easy time purchasing a new vehicle here. Gerry in sales was knowledgeable and friendly and worked within my budget. The finance staff got me a great rate as well and explained all the details of my warranty. Would recommend to anyone.
"very organized, easy to buy a car"
Gerry was great to work with, answered all questions, was polite, and easy to deal with.
Made car buying experience memorable and great for the buyer.
From first telephone contact to after-sale follow-up everyone displayed a high level of professionalism. Gerry Diaz was assigned to us and he showed himself have the listening skills and demeanor of a true professional. Bottom line-this organization should be the industry model.