Gerry Lamb | Page 10

Great experience Called to check on a used CRV that was "coming soon". Gerry went out of his way to get info on the car and arranged for me to test drive it that even Called to check on a used CRV that was "coming soon". Gerry went out of his way to get info on the car and arranged for me to test drive it that evening. I needed a new vehicle to replace my totaled CRV and needed to stay within a budget. Tony helped us to do that! More

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Pilot Lease What a great experience! They really made us feel like family. No pressure sales, knowledgeable, friendly & professional from beginning to end. Defini What a great experience! They really made us feel like family. No pressure sales, knowledgeable, friendly & professional from beginning to end. Definitely a cut above the rest. Well done Ide Family of Dealerships. More

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Great Experience Gerry was easy to work with and very friendly. He went over the different options in depth (buying or leasing) so I knew which one was the best option Gerry was easy to work with and very friendly. He went over the different options in depth (buying or leasing) so I knew which one was the best option for me. Overall awesome experience! More

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Best Dealership My husband and I have been dealing with Ide Honda for several years. The first civc I leased was 2013 I am on my third (2019)Civic. When you walk in t My husband and I have been dealing with Ide Honda for several years. The first civc I leased was 2013 I am on my third (2019)Civic. When you walk in there isn't any pressure felt yet f you have a question they are there to answer. We have had Jerry Lamb since 2013. He has always been very knowledgeable and has always worked hard to find us the best deal.. I had a bad accident early December and lease was going terminate as was my husband's. Needless to say my husband was able to test drive I could not. I knew I wanted another Civic and Jerry once again spent a lot of time working with my husband to do the best deal. Jerry and Ide are the Best. I wouldn't go anywhere else and would highly recommend the dealership and Jerry Lamb. Sondra More

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Consistently Excellent My wife and I have leased 4 vehicles from Ide Honda since 2013. This week we leased 2 more. From the beginning, there was never pressure to buy, only My wife and I have leased 4 vehicles from Ide Honda since 2013. This week we leased 2 more. From the beginning, there was never pressure to buy, only helpful courtesy to understand the vehicle, the lease process, making certain we were satisfied way beyond signing the deal. Our salesperson for 2016 and 2019 was Jerry Lamb. He has been a man of kindness, integrity, information and a quiet willingness to do whatever it takes to keep us in the Ide Honda family. There was no pushy attitude when I brought up competitive lease options. Jerry has sincere patience combined with the a unique ability to listen to the customer's needs and concerns. I'll also add a shout out to Rick Lombardi in the Finance Dept. as well. Thanks Ide...great vehicles and real customer CARE not customer SCARE! More

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So convienient I emailed the dealership about a car I was interested in. Gerry responded quickly and never pressured me. I was able to do most of my deal via email a I emailed the dealership about a car I was interested in. Gerry responded quickly and never pressured me. I was able to do most of my deal via email and text. It was so convenient. It was a busy time the week before Christmas. The whole process was simple and efficient. I had no idea I would be buying myself a car for Christmas. Rich in the finance department was just as efficient and was able to get me the financing I needed. Overall the whole experience and team was top notch. I’m very happy with everything. More

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Gerry made car shopping easy My wife and I were looking for her perfect ride. She explained every detail of what she was looking for. Gerry was patient and cooperative, and found My wife and I were looking for her perfect ride. She explained every detail of what she was looking for. Gerry was patient and cooperative, and found the car that met all her criteria. He let the car sell itself, as opposed to trying to convince us we wanted something different. I would buy from Dick Ide again, and I would request that Gerry be our sales associate. More

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Painless Great experience at Ide Honda. Didn’t take that long and everyone was attentive. A little issue came up and the manager handled it. Would recommend. Great experience at Ide Honda. Didn’t take that long and everyone was attentive. A little issue came up and the manager handled it. Would recommend. More

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Best car buying experience in years! I have not felt this good about a car purchase in over 20 years. Gerry was friendly and knowledgeable and committed to finding the right car for me. I I have not felt this good about a car purchase in over 20 years. Gerry was friendly and knowledgeable and committed to finding the right car for me. I would highly recommend seeing Gerry for your next car! More

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New Ridgeline Purchase 12-12-18 We knew we wanted to test drive a Ridgeline and we wanted to start at IDE Honda because the dealership does so much to support our local community. M We knew we wanted to test drive a Ridgeline and we wanted to start at IDE Honda because the dealership does so much to support our local community. My husband is an employee at Penfield CSD and we are very thankful they give a lease away to a HS Senior each year. We came in on Saturday and the receptionist was very kind and got us connected with Gerry Lamb. We quickly got into a Ridgeline and went on a drive. We enjoyed the ride and were comfortable. Gerry met us after the drive and we discussed our trade, features etc... and had the most harmonious experience we’ve ever had at a dealership. We hadn’t intended on starting the process of buying a Ridgeline that day, but Gerry’s ability to listen and his expertise with all aspects of the buying process provided us with the confidence that we were ready to move forward. Ashley Pierce in the Finance Department was able to simply take us through the remaining steps in the process providing answers to all of our questions and delivering information in a professional non-sales directed way. We are looking forward to continuing our relationship with the dealership and expect our service experience will also exceed our expectations. We give all aspects of our experience the highest marks and would recommend anyone looking to purchase a car to visit IDE Honda and meet with Gerry Lamb. More

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