Gerry Lamb | Page 10

Car Purchase for New 2019 Pilot Excellent car buying experience from start to finish. Gerry, Roberto and Ashley were wonderful tomwith thrhpugh through the entire car buying process Excellent car buying experience from start to finish. Gerry, Roberto and Ashley were wonderful tomwith thrhpugh through the entire car buying process. I was impressed by their commitment to taking care of me and my car buying needs. More

Helpful 0

Report | Print

so easy and actually fun I dread buying a car. So when our previous car died suddenly with no warning, I was upset and stressed. We hadn't been researching cars and felt tot I dread buying a car. So when our previous car died suddenly with no warning, I was upset and stressed. We hadn't been researching cars and felt totally unprepared to make a good decision. Having purchased cars in the past from Dick Ide Honda we decided that would be our best starting place. Jerry was informative and patiently took us through all the car options. We decided on a Pilot. Then, he and Roberto talked to us to help us decide whether to rent or to buy. They had to track down the vehicle from another location, so they gave us a loaner vehicle while we waited. Within 3 days we were driving our new car. We couldn't be more pleased. What started as a stressful situation turned out be fun and easier than expected. More

Helpful 0

Report | Print

Efficient and easy I'm very impressed with the professional nature of the Ide Staff. They were personable, helpful, and most importantly honest. My salesman was fantasti I'm very impressed with the professional nature of the Ide Staff. They were personable, helpful, and most importantly honest. My salesman was fantastic and answered my many questions and offered multiple resolutions to each. I'm surprised that this whole process was so easy, efficient, and not stressful at all. I would highly recommend letting Gerry help you with your next vehicle. More

Helpful 0

Report | Print

Excellent Helpful, knowledgeable and an overall easy going and pleasant experience. Would highly recommend this dealership and Gerry Lamb to anyone looking to Helpful, knowledgeable and an overall easy going and pleasant experience. Would highly recommend this dealership and Gerry Lamb to anyone looking to purchase a Honda. More

Helpful 0

Report | Print

Fantastic and Fun I, my husband, and some other family members have had MANY Hondas through the years. I even sold them 30 years ago (not for this dealer). We all love I, my husband, and some other family members have had MANY Hondas through the years. I even sold them 30 years ago (not for this dealer). We all love Honda, but I have never purchased new. My brother and I decided it was time to replace our current vehicles. We both met with Gerry Lamb, looked at a few different models, test drove, and I decided on the CRV while my brother went with the Odyssey. We found Gerry to be very knowledgeable and he made the entire process very easy! When we came back to pickup the vehicles the receptionist recognized and announced us to Gerry before we even checked in - that is efficient! I could not have asked for more. More

Helpful 0

Report | Print

Wonderful experience We had done business with another Honda dealer since 1999. We could not make a deal of any kind with them, even though we had leased numerous vehicles We had done business with another Honda dealer since 1999. We could not make a deal of any kind with them, even though we had leased numerous vehicles from them, and came to Ide Honda. Roberto Galante was a great person to work with throughout our car buying experience. He was honest, down to earth, pleasant, and eager to earn our business. He treated us like family. Gerry Lamb operated in the same manner, honest and professional, as did Rich Lombardi. We had a deal done in a short time, and unlike other places, did not feel taken advantage of. It was a great car buying experience. We were treated like we had been their customers since 1999. We will certainly come back to Ide Honda for all of our automotive needs. Carolyn and Steve Gleason More

Helpful 0

Report | Print

Easy to work with! We have leased and purchased a number of vehicles over the years at Ide Honda. They are accommodating, friendly, and eager to please. Also, they have We have leased and purchased a number of vehicles over the years at Ide Honda. They are accommodating, friendly, and eager to please. Also, they have refreshments while you wait, which is a great perk. More

Helpful 0

Report | Print

Stellar Communication and Customer Service IIde Honda made my entire experience what buying a car should be; from initial contact to picking up the keys and car, each interaction was pleasant a IIde Honda made my entire experience what buying a car should be; from initial contact to picking up the keys and car, each interaction was pleasant and professional. I chose Ide because I knew of all that they do for our community, but I had put off buying myself a new car because I truly despise the high pressure and condescension that I’ve encountered from salesmen in the past. I was pleasantly surprised by how welcoming, respectful, and personable Roberto and Gerry were, and they made this purchase as easy as possible. There was no hovering, needling, or attempts to upsell. These men listened to what I was looking for, supported my choice of vehicle, and enabled me to move through the buying process without any hesitancy, delays, or frustration. Further, they made clear that their commitment to their customers doesn’t end when the sale is finalized; they demonstrated the integrity, teamwork, and industry knowledge to reassure me that I can come to them at any time with any concerns I may have about my new (used) Honda. I highly recommend Ide Honda, and strongly encourage any prospective buyer to speak with Roberto and Gerry. More

Helpful 0

Report | Print

Great Customer Service Cant say enough about Gerry Lamb he made my car purchase incredible, I ran into some bumps in the road with my trade-in and Gerry smoothed them right Cant say enough about Gerry Lamb he made my car purchase incredible, I ran into some bumps in the road with my trade-in and Gerry smoothed them right out. He listened to what I wanted in a car & helped me find the perfect car . I am a returning customer and I am very satisfied ! IDE Honda is the BEST . More

Helpful 0

Report | Print

Hard to Beat the Ide Experience This was my second leasing experience with Ide Honda. Originally, I leased a 2015 Honda Civic and was very happy. When it came time to change vehicles This was my second leasing experience with Ide Honda. Originally, I leased a 2015 Honda Civic and was very happy. When it came time to change vehicles, there was no doubt I would be back at Ide. This time I am now the proud owner of a 2018 Honda Accord. Gerry Lamb was my leasing agent and was available to answer all my questions - even on his day off! I needed to be sure this upgrade would fit my budget and requested payment plans at various price points. He and Roberto put together all the information I needed to make the right decision. Their product knowledge and willingness to work with their customers makes the easiest, most satisfying dealership I have dealt with in my car buying/leasing experience. Definitely the place to go for easy friendly auto shopping. More

Helpful 0

Report | Print