Gerson Maldonado | Page 3

Sarant Cadillac responded

Our goal is to provide all of our customers with a positive and comfortable car-buying experience, and your feedback lets us know that we're on the right track. If there's anything we can do, please don't hesitate to let us know.

Sarant Cadillac responded

Thanks for the great review! We're so glad you enjoyed your recent visit to Sarant and we hope to see you again soon,

Sarant Cadillac responded

Thank you for your feedback Paul. We’re disappointed to hear that we did not meet your expectations. We would like to discuss this further and hopefully you will give us another chance. Please reach out to Audrianna Washington, Customer Experience Manager, audrianna@sarantcadillac.com or you can leave your contact information privately, she will be happy to speak with you.

Sarant Cadillac responded

Thank you for your review, we hope you have a great day!

Sarant Cadillac responded

We're thrilled to hear that you had a positive experience at our dealership. We strive to provide excellent customer service and a smooth buying process for all our customers, so your feedback is greatly appreciated!

Sarant Cadillac responded

Thank you for taking the time to write such a positive review! We're thrilled to hear that our sales and service staff were responsive, accommodating, and put your needs first. We appreciate your business and look forward to serving you again in the future!

Sarant Cadillac responded

Thank you so much for taking the time to leave such a positive review about your experience with Gerson! We're thrilled to hear that he made the process easy and understandable for you!

Sarant Cadillac responded

Thank you for taking the time to leave a review about your recent visit with us. We appreciate your positive feedback and are glad to hear that your car was ready on time. We hope to see you again!

Sarant Cadillac responded

We are very sorry your recent visit to our service department did not go as planned. We appreciate your feedback and would like to get in touch with you to address this and any other concerns you may have. We take customer feedback very seriously in helping us to provide the best service for our customers and would like the opportunity to assist you in any way we can. Please contact our Customer Experience Manager, Audrianna Washington at audrianna@sarantcadillac.com or if you prefer you can leave your contact information privately and we’ll reach out to you.

Sarant Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sarant Cadillac. Please don't hesitate to reach out if there's anything additional we can do for you.