Antonio Centeno

Alexander was better than better. A great salesperson and more importantly a great young man. Wishing him all the best! A great salesperson and more importantly a great young man. Wishing him all the best! More

by DIANE0712 Verified Customer Verified Customer

Helpful 8

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I am 65 years old and have been to many dealerships. From the first phone call to the moment I drove the car off the lot. From top management to sales the professionalism show was topnotch and unequale From the first phone call to the moment I drove the car off the lot. From top management to sales the professionalism show was topnotch and unequaled in comparison to the many dealers I have been to. The whole experience was a smooth transition from a lease return to another new lease. My salesman Elias went above board in trying to accommodate the changes I requested. Great Job More

by acuomo3 Verified Customer Verified Customer

Helpful 6

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From my initial visit in 2019 to date I cannot say enough about the attention, treatment, care and respect I receive ANY time I walk through ANY door at Sarant Cadillac. My most recent visits have been espec about the attention, treatment, care and respect I receive ANY time I walk through ANY door at Sarant Cadillac. My most recent visits have been especially heartfelt and appreciated!! Alexander (Mr. Bowen respectfully and professionally) began working on my case in 2022. From that time to date, he has advocated for and worked with me throughout (what I feel) was a very unique and, at times, stressful sale. ALWAYS pleasant, ALWAYS available, and ALWAYS willing to support and FINALLY achieved a satisfying outcome. I do not take these reviews lightly-they are important for the customer, the salesperson as well as the dealership. Purchasing a vehicle involves a lot of time, thought and, MONEYy!!!! When the customer walks away feeling satisfied (as I did) -- the salesperson has done their job and Alexander did -- EXCEPTIONALLY WELL!! i KNOW I'M A MEMBER OF THE SARANT FAMILY!!! A very special THANK YOU to Antonio, Vic, Darlene and Chris!!! I hope that I'm a driving advertisement for Sarant!! More

by MARGARET6586 Verified Customer Verified Customer

Helpful 10

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Should maintaining your car be a hassle? Dealing with Gerson Maldonado, Audrianna and Dave I have confidence that my car is their priority. I arrived earlier on Saturday than my appointme Dealing with Gerson Maldonado, Audrianna and Dave I have confidence that my car is their priority. I arrived earlier on Saturday than my appointment scheduled and was promptly greeted by Dave. He has a great welcoming attitude and promptly takes care of the initial sign in. He confirmed what the appointment is for and explained the process of how my car would be processed. He told me Gerson Maldonado would be meeting with me to review the pending service, Like clockwork, Gerson Maldonado met with me and reviewed the service I was asking for. He gave me a real-time expectation of when everything would be completed. Within an hour, much less than predicted, the car was ready. Gerson Maldonado met with me to review what had been completed. Finally, I met Audrianna the receptionist/cashier. She is also most gracious and accommodating. This is how the process should work. All sales people at Sarant Cadillac need to bring their potential buyers to meet the exemplary Service Department Staff at Sarant Cadillac. I think any potential purchaser would be assured Sarant Cadillac stands with their customers and their vehicles. More

Helpful 33

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Very responsive and accommodating from sales staff to service staff with a customer first attitude. Shout out to Antonio, Charlie, Joe, Gerson and Dennis the tech who worked on my car. service staff with a customer first attitude. Shout out to Antonio, Charlie, Joe, Gerson and Dennis the tech who worked on my car. More

by Chandra62 Verified Customer Verified Customer

Helpful 11

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Not a good trust worthy dealership I got lied to several times by the service manager times by the service manager More

by rsingh1992 Verified Customer Verified Customer

Helpful 3

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Excellent customer service they listen and discuss problems with the customer and provide good advice to solve problems. problems with the customer and provide good advice to solve problems. More

by ERICAJAY Verified Customer Verified Customer

Helpful 16

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My service advisor Joe Mistretta is second to none. Every time I walk into service it’s like a family greeting. Every time I walk into service it’s like a family greeting. More

by ANDRELEE1187 Verified Customer Verified Customer

Helpful 26

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This is my second Cadillac with Eli Torres and I gotta say that it was an amazing experience, again!!!, Eli was very knowledgeable, helpful, funny and of course easy to work with. I recommend Eli to anyon say that it was an amazing experience, again!!!, Eli was very knowledgeable, helpful, funny and of course easy to work with. I recommend Eli to anyone looking for a Cadillac. More

Helpful 8

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The sales staff has great attention to detail they made sure my wife and I were comfortable with our new Cadillac Tom Sabbatino made sure we understood all the features the XT6 came equipped with , he pa sure my wife and I were comfortable with our new Cadillac Tom Sabbatino made sure we understood all the features the XT6 came equipped with , he paired our phone to car set up our Onstar . More

by claudio.dediego Verified Customer Verified Customer

Helpful 11

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