Gerson Sierra

Gerson and the entire Serramonte Ford team were exceptional, hospitable, genuine, and incredibly knowledgable overall. In my experience, car dealership experiences have never been as enjoyable, str exceptional, hospitable, genuine, and incredibly knowledgable overall. In my experience, car dealership experiences have never been as enjoyable, stress free, and fun as the experience I had trading in my car and buying a certified pre-owned mustang from Gerson (and the team). Gerson was the only salesman of all the dealerships I contacted who reached out via email with a photo of a car similar to what I was looking for — that was a really amazing first impression, and made me feel welcomed. I visited the Serramonte Ford location twice, and both times I was treated fairly and with respect. All of my questions were answered either by Gerson himself, a manager and/or specialist from the team (Sebastian, Jason) All the way down to the final steps, during the financing and contract signing phase, the whole sale/purchase was a fun and exciting experience. Hazma was great, professional, kind/pleasant, and made sure to explain to me all the various forms and contracts, and the value of additional protection plans. Thanks for the best car dealership experience I have ever had! I couldn’t be happier in my new (certified pre owner) car! More

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Bueno el servicio del dealer es muy bueno y la amabilidad de Jersson también muy satisfecho de Jersson también muy satisfecho More

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Gerson provided superior service. He demonstrated a high level of knowledge on features and details of the hybrid maverick we were interested in. Gerson followed up and followed thru He demonstrated a high level of knowledge on features and details of the hybrid maverick we were interested in. Gerson followed up and followed thru with us, after meeting us at the Fog fest. Gerson is very courteous, cordial and competent. If we have additional automotive needs in the future Gerson is who we would call first. More

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Great service and team at Serramonte Ford. Honest, straightforward and fast! Great experience overall and will be back. Highly recommend them. Honest, straightforward and fast! Great experience overall and will be back. Highly recommend them. More

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Good service. Car came w a scratch that wasn’t there before and the parking break isn’t working Car came w a scratch that wasn’t there before and the parking break isn’t working More

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