Ghali Bazzi | Page 7

First-time Mercedes purchase What a great first-time experience purchasing a Mercedes! I found the model I had been searching for listed on Autotrader and immediately emailed the What a great first-time experience purchasing a Mercedes! I found the model I had been searching for listed on Autotrader and immediately emailed the dealership for more info. I received a response from Ghali within an hour and made plans to test drive the car that evening. Even though we were possibly the only customers left in the building (it was an hour til closing time), we never felt rushed. Ghali took his time with us and did a great job making sure we were comfortable before committing to the purchase. When we returned a few days later to finish up the paperwork and pick up the car, we were genuinely welcomed and helped. Every associate we encountered was friendly- the customer service here is top notch. We felt the sense of pride behind what these people do; quality can be seen not only in the products sold, but in the process in which the products are sold. I look forward to being a life long customer! More

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Unsurpassed Customer Service From the moment I met Ghali Bazzi, I knew I was with the right salesperson. It was a very busy day at the dealership but Ghali took the time to make From the moment I met Ghali Bazzi, I knew I was with the right salesperson. It was a very busy day at the dealership but Ghali took the time to make me feel comfortable. He was very courteous, extremely professional and treated me like royalty! I was interested in a C300 and expressed what features I wanted on the car. Ghali's knowledge of the product was superlative and he answered all of my questions with ease. I test drove a couple of cars and never felt rushed or having the usual sales pressure of "what will it take to earn your business today?" I knew I had made the right choice with Mercedes. Ghali followed up with me and, within a week, had the car at the dealership. Thank you, Ghali, for the unsurpassed customer service and thank you Mercedes-Benz of Birmingham! More

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Mercedes Benz of Birmingham This is my second Mercedes Benz purchase from Ghali Bazzi. He is a true professional and the best of the best in sales. I recommend him to anyone co This is my second Mercedes Benz purchase from Ghali Bazzi. He is a true professional and the best of the best in sales. I recommend him to anyone considering a vehicle purchase. The other professionals that know how to structure a deal when trading a vehicle is Mark Roberts and financing or leasing your vehicle is John Nowak. Customers looking for the best inventory and best vehicle experience will find it at Mercedes Benz of Birmingham. I definitely plan to go to this dealer for future purchases. More

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Mercedes Benz of Birmingham Experience My experience with Mercedes Benz of Birmingham was exceptional! I recently leased my second C-Class and worked with Ghali Bazzi and Sam Cavett. There My experience with Mercedes Benz of Birmingham was exceptional! I recently leased my second C-Class and worked with Ghali Bazzi and Sam Cavett. There were two C-Class Sedans that I was looking at, one with a Panoramic sunroof and the other not. Ghali knew I wanted the Panoramic sunroof and that's what I thought I was signing the papers for. However, there had been a mistake and it was brought to my attention that I had leased the other vehicle. Well, Sam walks over and said "I want to do the right thing". So...when all was done, I drove off in my brand new C-Class with a Panoramic sunroof, and, with no extra expense! They definitely hold true to their word and with these values, I will definitely be back! More

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Full satisfaction Ghali's attention went above and beyond our expectations. He is clearly a "people person" that always communicated to us in a manner that clearly sh Ghali's attention went above and beyond our expectations. He is clearly a "people person" that always communicated to us in a manner that clearly showed how much he enjoys doing his job. More

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Excellent Experience My husband shopped our local dealerships and no one would take the time and make the deal that Mercedes-Benz of Birmingham did. Ghali is an outstandi My husband shopped our local dealerships and no one would take the time and make the deal that Mercedes-Benz of Birmingham did. Ghali is an outstanding sales man, you can tell he loves his job and helping people find their dream car. Thank you Ghali and everyone at the dealership! More

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Excellent Experience We had a wonderful experience from start to finish. Excellent customer service, especially with the delivery. Great overview of car operations. Wil We had a wonderful experience from start to finish. Excellent customer service, especially with the delivery. Great overview of car operations. Will be hard to beat this! More

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