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Giancarlo Vitela
Giancarlo Vitela at Bryan College Station Toyota

Giancarlo Vitela

Sales Consultant

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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4.9
13 Reviews

Dealership Experience

2 yrs, 8 mos

4.9

13 Reviews

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13 Reviews of Giancarlo Vitela

November 02, 2025

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Employee Rating

Responded to my needs promptly and effectively. Easy purchase. Truck is perfect for me. Thanks. More

by travis760
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Haley McCulley

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Nov 03, 2025

Bryan College Station Toyota responded

Thank you for your feedback! We are glad we could respond promptly and help make your purchase easy. Enjoy your new truck! Customer Relations Manager customerservice@purdygroupusa.com

November 01, 2025

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Quick excellent service-always professional and expedient-particularly liked finance officer-Z-he was so thorough More

by WSENEFF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Nov 03, 2025

Bryan College Station Toyota responded

Thank you for your kind words! We are glad to hear you received quick, professional service and that Z provided thorough assistance. We appreciate your feedback and look forward to assisting you again soon! Customer Relations Manager customerservice@purdygroupusa.com

October 01, 2025

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Employee Rating

Very good customer service both in sales, financing and service, I would highly recommend to anyone! More

by ray@hearnesteel.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zeeshan Devani, Bobby Hall

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Oct 01, 2025

Bryan College Station Toyota responded

We are thrilled to hear you had a positive experience across sales, financing, and service! Thank you for your recommendation, and we look forward to serving you again. Customer Relations Manager customerservice@purdygroupusa.com

July 20, 2025

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Employee Rating

Tony Rodgers’s is very efficient getting myself and vehicles back on the road. Thanks More

by BVMIRELES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Rogers

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Jul 21, 2025

Bryan College Station Toyota responded

Thank you for your feedback! We are glad Tony efficiently got you and your vehicles back on the road. See you next time! Customer Relations Manager customerservice@purdygroupusa.com

June 07, 2025

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Employee Rating

FORCING customers to buy add-ons. ........ SUCH as the CarRX GPS system is very inconsiderate of the customer. Your management and I BOTH know it's about an income stream for the deal More

by Maury0
Recommend Dealer
No
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Jun 09, 2025

Bryan College Station Toyota responded

Thank you for your feedback. We are sorry to hear about your frustration with the add-on products and the way the pricing was communicated. Transparency is important to us, and we’ll review this internally to ensure that customers are given clear and complete information upfront. If there is anything further you would like to discuss, we are available to talk directly with you. Customer Relations Manager customerservice@purdygroupusa.com

May 18, 2025

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Employee Rating

Giancarlo was great to work with and made the buying process very easy. Overall a great experience and we feel good that we could purchase our vehicle locally instead of having to go to Houston. More

by toby.lepley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zeeshan Devani

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May 19, 2025

Bryan College Station Toyota responded

Thank you for sharing your experience! We are glad Giancarlo made the process smooth and that you were able to find the right vehicle locally. We appreciate your support and look forward to serving you again! Customer Relations Manager customerservice@purdygroupusa.com

May 07, 2025

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Employee Rating

Gian was friendly, knowledgeable and helpful. He found exact car I wanted and got it delivered fast. Strongly recommend BCS Toyota More

by MMLEATHERWOOD
Recommend Dealer
Yes
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May 12, 2025

Bryan College Station Toyota responded

Thank you for the great feedback! We are glad Gian made your experience smooth and efficient by finding the exact car you were looking for. We appreciate the recommendation and hope you enjoy every mile in your new vehicle! Customer Relations Manager customerservice@purdygroupusa.com

April 12, 2025

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Employee Rating

Made the car buying process easy! Helped me get exactly what I was looking for and kept me updated the whole time. More

by KLIGHTFOOT6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zeeshan Devani

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Apr 14, 2025

Bryan College Station Toyota responded

Thank you for sharing your experience! We are thrilled to hear that we made the car-buying process easy and helped you find exactly what you were looking for. Keeping you updated is important to us, and we appreciate your trust. Looking forward to assisting you again in the future! Customer Relations Manager customerservice@purdygroupusa.com

April 11, 2025

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Employee Rating

The dealership was incredibly proficient in getting us to the people we needed. Gian affixed is with only the vehicle options that best fit our needs. Once we were ready to purchase, that proficient setup wa More

by shippaaron807
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bobby Hall, Jessie Nguyen

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Apr 14, 2025

Bryan College Station Toyota responded

Thank you for sharing your experience! We are thrilled to hear that Gian helped you find the perfect vehicle options and that the entire purchasing process was smooth and efficient. We appreciate your feedback and are glad to know it was a wonderful experience. We look forward to assisting you again in the future! Customer Relations Manager customerservice@purdygroupusa.com

March 29, 2025

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Employee Rating

Scheduled maintaining engine was done in an efficient manner, and a comfortable waiting room, cleaning car would be a plus More

by GOODNGONE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Birdwell, Tanner Gregory

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Apr 01, 2025

Bryan College Station Toyota responded

Thank you for your feedback! We're glad to hear your engine maintenance was completed efficiently and that you were comfortable in our waiting room. We appreciate the suggestion about cleaning the car and will certainly take that into consideration for future visits. We look forward to serving you again! Customer Relations Manager customerservice@purdygroupusa.com

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