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Giancarlo Vitela
9 Reviews
Dealership Experience
2 yrs, 3 mos
9 Reviews
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9 Reviews of Giancarlo Vitela
June 07, 2025
FORCING customers to buy add-ons. ........ SUCH as the CarRX GPS system is very inconsiderate of the customer. Your management and I BOTH know it's about an income stream for the deal ........ SUCH as the CarRX GPS system is very inconsiderate of the customer. Your management and I BOTH know it's about an income stream for the dealership. Wrong, wrong, wrong, wrong. Oh and your instructions to the sales staff (and how posted online) to ONLY mention the price as $995 is very disingenuous at best. Not until a customer is seated with the financial person is it revealed the $995 is ONLY for a year and after that HUNDREDS of dollars to continue with the service. What did I do??? Took the xxxx thing off the day after after purchase. (VERY simple to do). More
by Maury0
Verified Customer
May 18, 2025
Giancarlo was great to work with and made the buying process very easy. Overall a great experience and we feel good that we could purchase our vehicle locally instead of having to go to Houston. process very easy. Overall a great experience and we feel good that we could purchase our vehicle locally instead of having to go to Houston. More
by toby.lepley
Other Employees Tagged: Zeeshan Devani
April 12, 2025
Made the car buying process easy! Helped me get exactly what I was looking for and kept me updated the whole time. Helped me get exactly what I was looking for and kept me updated the whole time. More
by KLIGHTFOOT6
Other Employees Tagged: Zeeshan Devani
April 11, 2025
The dealership was incredibly proficient in getting us to the people we needed. Gian affixed is with only the vehicle options that best fit our needs. Once we were ready to purchase, that proficient setup wa the people we needed. Gian affixed is with only the vehicle options that best fit our needs. Once we were ready to purchase, that proficient setup was just as proficient in the purchasing process. All around this was a wonderful experience More
by shippaaron807
Other Employees Tagged: Bobby Hall, Jessie Nguyen
March 29, 2025
Scheduled maintaining engine was done in an efficient manner, and a comfortable waiting room, cleaning car would be a plus manner, and a comfortable waiting room, cleaning car would be a plus More
by GOODNGONE2
Other Employees Tagged: Justin Birdwell, Tanner Gregory
December 31, 2024
Was on time and completed a work very quickly . Thanks Bobby good job Happy Nee Yesr Thanks Bobby good job Happy Nee Yesr More
by MADAMKAYCAR
Other Employees Tagged: Bobby Hall, Dustin Holifield
December 30, 2024
We walked in with full intent to only test drive a vehicle and drove away with our dream car!! Gian made the process smooth and pressure-free. He was thorough and even drove to my home (2.5 hours away vehicle and drove away with our dream car!! Gian made the process smooth and pressure-free. He was thorough and even drove to my home (2.5 hours away) to pick up my trade in. Highly recommend BCS Toyota! More
by Kaceyflores17
Other Employees Tagged: Tanner Gregory , Cheyenne Black
