Randy Dowling

Efficient service. Great communication. Easy in and out. I really like this dealership and highly recommend. Great communication. Easy in and out. I really like this dealership and highly recommend. More

by klightrn8 Verified Customer Verified Customer

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Toyota is a wonderful dealership. I’ve been buying vehicles from them for a very long time time. I’ve been buying vehicles from them for a very long time time. More

by ROBINBEDDARD Verified Customer Verified Customer

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I normally don’t write reviews, but I feel compelled to share my experience with Bryan College Station Toyota. I purchased a vehicle and, during service, experienced a severe misdiagnosis that left my v share my experience with Bryan College Station Toyota. I purchased a vehicle and, during service, experienced a severe misdiagnosis that left my vehicle unsafe to drive. This resulted in 48 hours of lost work, disruption to my family, and significant stress. During this process: • Multiple service visits were required before the correct issue was identified. • Communication from the dealership was delayed and often non-existent, despite repeated attempts to reach management via email. • Requests for basic customer accommodations, such as a loaner vehicle, were denied. I also escalated the issue to Toyota’s Executive Office. Despite my efforts, including providing full documentation of the disruption and lost wages, no goodwill accommodation or resolution was offered. This review is not about warranty or repair costs; it is about the handling of the customer experience. I share this only after attempting to resolve the matter privately through dealership management and Toyota Corporate. Timeline note: As of March 2026, multiple attempts to address this situation have not resulted in any meaningful resolution. I would welcome the opportunity to update this review if the dealership demonstrates customer care and accountability. More

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Toyota is a wonderful Dealership & understanding about service & kindness , & compassion too, thanks so very much,👍 service & kindness , & compassion too, thanks so very much,👍 More

by LDFORD54 Verified Customer Verified Customer

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We've been a customer of this dealer for 25 plus years, both in sales and service. Bobby has always treated us exceptionally well in every aspect of taking care of our maintenance and repairs. Recently h both in sales and service. Bobby has always treated us exceptionally well in every aspect of taking care of our maintenance and repairs. Recently had some repair work completed on one of our Tundra's and Bobby helped put me in one of their in-house rental trucks for a few days while the work was completed. When I returned the rental truck and casually told Bobby how much I liked the new Tacoma, he introduced me to one of the sales reps, Giancarlo. Giancarlo working with Tomas did an outstanding job helping us come to a fair and reasonable agreement for both of us. The whole transaction was seamless and really felt like the white-glove treatment. I don't normally take the time to write reviews good or bad, but these guys can get you fixed up if you're in the market for new or just need a trusted place for service and repairs. More

by krosprim Verified Customer Verified Customer

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Very good. Enjoyed my experience with my helper. Thanks for the heads up about my car. Enjoyed my experience with my helper. Thanks for the heads up about my car. More

by CANURFER Verified Customer Verified Customer

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Easy , quick , and responsive service. Love this Service Department ! I will be.back for maintenance Love this Service Department ! I will be.back for maintenance More

by rusty.chandler75 Verified Customer Verified Customer

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Got my car all fixed thank you. Had it tinted and they fixed my undershield Had it tinted and they fixed my undershield More

by RUSSKARLI86 Verified Customer Verified Customer

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Justin does a great job of making his customer feel valued. He makes sure you know where your car is in the service process and explains any needed work well. valued. He makes sure you know where your car is in the service process and explains any needed work well. More

by toytech1 Verified Customer Verified Customer

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Everyone is so helpful and kind. They rotated the tires in a timely manner. Great job They rotated the tires in a timely manner. Great job More

by motbits Verified Customer Verified Customer

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