Gillian Barnes

I had a great experience at Crown Acura thanks to Gillian Barnes. We had a very short window to buy our daughter a car for her 18th birthday. We had gone to several dealerships and couldn’t find what we were Barnes. We had a very short window to buy our daughter a car for her 18th birthday. We had gone to several dealerships and couldn’t find what we were looking for. The selection of cars and warranty provided at Crown Acura was beyond what I had seen at other dealerships. When I called about a specific car and stated that it could take us a while to get there with traffic, Gillian Barnes insisted we stop in and offered to stay late to show us the vehicle. She took her time to share details about the car and answer our questions. We ended up buying the car that night and she ensured it was washed, although many had already left for the night. Her genuine care, patience and customer service skills went above and beyond our expectations. And our daughter freaked out when we surprised her with her new car! ❤️ More

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This is my 2nd purchase from Crown Acura, and it was a great experience. Thank you Crown for making this an easy transaction, with no stress…. Andy Lewis great experience. Thank you Crown for making this an easy transaction, with no stress…. Andy Lewis More

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We had the best experience ever, this is my second time leasing a car with Gillian Barnes as our sales person! She goes far beyond expectations in making sure you understand everything and making you feel leasing a car with Gillian Barnes as our sales person! She goes far beyond expectations in making sure you understand everything and making you feel comfortable and non-pressured. She is the first salesperson to call us after buying the car to check that we were still happy with our choice and to ask if we had any questions.I appreciate her hard word and the patience she has always to provide the best customer service,I will recommends her forever , 10/10. More

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I am a 20+ year client of Crown Acura and have never been more pleased than my most recent purchase of a 2025 MDX with SH-AWD. I was helped by Gillian Barnes who did a wonderful job in ensuring that I had th more pleased than my most recent purchase of a 2025 MDX with SH-AWD. I was helped by Gillian Barnes who did a wonderful job in ensuring that I had the car I wanted and that it was appropriate for me She was right on both counts. After the sale was complete, she assisted me significantly in making sure that several administrative items associated with the sale were completed in an accurate and timely manner. I felt as though Gullian took the sle and purchase personally and was grateful for her above and beyond service. More

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As a single woman I was anxious about purchasing my first car. I was very comfortable meeting with Gillian. She is honest, patient, and very helpful is all aspects of purchasing a car. I would always recom car. I was very comfortable meeting with Gillian. She is honest, patient, and very helpful is all aspects of purchasing a car. I would always recommend Gillian as a friend, an associate and sales representative.. More

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I worked with Bart Bartley. I have know Bart for a long time now as a Crown customer. Bart is very professional, greets me with a smile and keeps me up to date regarding my car I have know Bart for a long time now as a Crown customer. Bart is very professional, greets me with a smile and keeps me up to date regarding my car status. He makes my service visit more pleasant, and enjoyable. Thank You Bart More

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This has been one of the best car purchase I’ve experienced in the 20 years! Gillian, Eric and the finance manager were all attentive, honest and courteous. I would recommend Crown over and over ag experienced in the 20 years! Gillian, Eric and the finance manager were all attentive, honest and courteous. I would recommend Crown over and over again! More

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I truly appreciate Bart when I am at Crown! He is very professional and always does a great job communicating the status of my car. His expertise is impressive and his friendliness very welcomi He is very professional and always does a great job communicating the status of my car. His expertise is impressive and his friendliness very welcoming! Thank you, Bart!! More

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Friendly/professional/experienced. We will never purchase, lease or service anywhere else. It All started with our senior sales consultant Gillian Barnes to Juanito (Jay) Rudio in fina We will never purchase, lease or service anywhere else. It All started with our senior sales consultant Gillian Barnes to Juanito (Jay) Rudio in finance and now, Bart Bartley in service! Had our 22’ MDX serviced today 7/15/23 and we couldn’t be more pleased with Bart’s service, he’s on point every visit. Proud to be one of Crown Acura’s customer!! Michael J Terrell More

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Gillian was a great help at finding me a black RDX ASPEC she was very knowledgeable about the vehicles technology of the car and all the luxury features. She's a asset to the company. If you are looking for she was very knowledgeable about the vehicles technology of the car and all the luxury features. She's a asset to the company. If you are looking for a Acura She is the one to ser More

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